Fern Turpin | Page 11

Great sale! Walked through the door and greeted by Fern. "I want to learn about buying a new car" I said. Started from there and a week or so later I drove away i Walked through the door and greeted by Fern. "I want to learn about buying a new car" I said. Started from there and a week or so later I drove away in a new Kia Rio hatchback. A really good experience. The new car is being loaded on a ship in Montreal and is going north with our yearly sealift of dry goods and new furniture. It was an education process for me. Fern and Peter were great is answering my questions, listening to my needs and giving me appropriate options. Good folks. More

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New Vehicle Purchase I have purchased my last 3 vehicles through this dealership and could not possibly say enough about the whole team. They stand behind you from start t I have purchased my last 3 vehicles through this dealership and could not possibly say enough about the whole team. They stand behind you from start to finish all the way .You will not get this level of treatment anywhere else. More

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Thrilled with the whole buying experience What can I say, I think the fact that this is the fourth or fifth car I and my family has bought from Fern says it all. I was very impressed by h What can I say, I think the fact that this is the fourth or fifth car I and my family has bought from Fern says it all. I was very impressed by his helpfulness, humour and honesty. They thoroughly checked this used car end to end a couple of times for any potential problems. They fixed, replaced and tweaked things far beyond what I would expect any dealer to do. My family all mentioned how clean and new looking this 2009 car was when delivered. I'm very happy with Perth Kia and would recommend them to my family and friends. More

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NO comparison to other Ottawa / Surrounding Dealerships I had the most HORRIBLE experience with Kia to start - 417 Kia was shady at best and Dilawri Kia was unprofessional, rude and insulting over the phon I had the most HORRIBLE experience with Kia to start - 417 Kia was shady at best and Dilawri Kia was unprofessional, rude and insulting over the phone. I had almost given up when I reached out to Perth Kia and Cory Ratcliffe the manager wowed me from the VERY first e-mail response. Since then I have referred friends who have closed and also very happy and I drive from Orleans to Perth for oil changes, etc.. THAT is how good they are! More

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Kia Rio Live my new Kia. These guys really know their stuff and made buying a great car even easier!!! Check them out if you are in the market for a new or Live my new Kia. These guys really know their stuff and made buying a great car even easier!!! Check them out if you are in the market for a new or used car More

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Most Enjoyable Car Buying Experience Ever! I recently purchased a used Kia Rondo from Perth Kia, and it was a most enjoyable car buying experience. When I first approached the sales team I e I recently purchased a used Kia Rondo from Perth Kia, and it was a most enjoyable car buying experience. When I first approached the sales team I explained that I had a specific requirement in the type of vehicle and a fixed budget to work with. They quickly provided me with flexible options that went well beyond my expectations. Over the week long process of making a decision on my next car purchase I dealt with three different individuals, Fern, Mike and Cory, all of whom were professional, sincere and accommodating in every way possible. They understood my needs and financial situation and not once did I feel uncomfortable with pressured sales or like I was just another tire kicker. Perth Kia were recommended to me by a family member and since picking up the car less than two weeks ago I have in turn recommended them to many others. It truly was an enjoyable process and will drive the extra distance from Ottawa to get my servicing done and they’ll be the first group I call the next time I’m in need for another car. More

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We bought at Perth Kia because of our experience with the Turpin family previously. Fern Jr has created the same great dealer service that is traditional customer service for this long time automotive family Turpin family previously. Fern Jr has created the same great dealer service that is traditional customer service for this long time automotive family. We bought a new 2014 Kia Sorento and did so because of the dealer service more than the product (Kia). My wife had an accident and her 3 year old Dodge Journey was determined to be a write off. We needed a good vehicle quickly. We had specific needs and Fern and Corey worked hard and quickly to find and deliver the perfect car right to our house......GREAT JOB GUYS!!! We rely appreciate it and felt compelled to right a review to show our appreciation.I highly recommend this dealership. More

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This is my second Kia purchase, I was very pleased with the first, a 09 Sportage and I found the People there to be honest and attentive Ive found the Kia vehicles to be a good product, and im hoping that the first, a 09 Sportage and I found the People there to be honest and attentive Ive found the Kia vehicles to be a good product, and im hoping that continues with my 2014 Sorento which is really well equipped and laid out. I got the V6 AWD it has some pretty advanced handling and stability controls built into, it which make it, I think a much safer vehicle on slippery winter roads. If you make what would otherwise be a serious mistake it will remain in control and driveable I am quite impressed with its handling It has a much faster cycling rate on the ABS also which makes it steerable under full braking on a slippery surface It has a 3500 pound towing capacity and the Engine is powerfull so it appears to be a great package. All in all Im quite pleased with the vehicle and the dealership More

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The customer service with this dealership was top notch, i would recommend anyone looking for a KIA to visit Perth Kia. Mike and Cory were very professional and friendly through the car buying process. They i would recommend anyone looking for a KIA to visit Perth Kia. Mike and Cory were very professional and friendly through the car buying process. They took the time to explain everything from the vehicle details and functions to the purchase. More

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Here we go again, A few weeks ago, we bought a KIA Forte Here we go again, A few weeks ago, we bought a KIA Forte 2014. The customer service we experienced then, left us wanting more. So two weeks later we Here we go again, A few weeks ago, we bought a KIA Forte 2014. The customer service we experienced then, left us wanting more. So two weeks later we went back to look at purchasing another KIA. We knew well that the pricing of the vehicles are exactly the same across the board, so why were we going back to drive an hour and half out of our way. Well simply put, its like your favorite restaurant that has great service, you always go back. There are many car companies and car dealers, all competing for a customer to sell cars. I am proud to join the KIA family, because that is exactly what me and my family experienced - a family experience. I went in to buy a KIA Rio HB and realized that my needs were a little more than what the RIO could provide. Mike and I sat down and discussed what my family needs were and quickly sat down in the KIA Soul 4U. We strapped in the babyseat and my toddler and off we went for a drive. Came back shortly thereafter and did the numbers ( I am a numbers guy, numbers don't lie). Five minutes later, the deal was done. I went on my merry way. I returned a few days later to pick up my car. Fern and Mike were awaiting my arrival, my car already to go. The paperwork was quick and painless. Fern showed me the inner workings of my car and setup my bluetooth for my drive home. As we were chatting, I got to understand why the KIA Family is so important to staff at Perth KIA. Because they were just like me, working hard at something you are passionate about and spreading the message of Family. So thank you Mike and Fern for bringing me into your KIA Family. Singh Family. More

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