Chris Pinelli | Page 16

Awesome experience This dealership goes above and beyond to make your purchase of a vehicle a pleasure! Natalie my salesperson helped me choose the right car for my need This dealership goes above and beyond to make your purchase of a vehicle a pleasure! Natalie my salesperson helped me choose the right car for my needs and was very knowledgeable and pleasant. Kevin my concierge gave me a thorough lesson on all the controls and features of the vehicle and offered many time saving tips. Lauren in the business office handled my purchase professionally while making the whole experience uncomplicated. Stephanie made me feel more than welcome as soon as I arrived. Henry reviewed the service department with me and was very helpful.Finally Chris the general manager made sure my whole experience ran smoothly. I will definitely come back to buy my next vehicle! More

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Lexus London Dealership. This is a clean, professionally run dealership. The showroom/waiting area is exceptionally well maintained so that makes it pleasant for customers to This is a clean, professionally run dealership. The showroom/waiting area is exceptionally well maintained so that makes it pleasant for customers to wait for their vehicles. They always offer a courtesy vehicle if you want to go shopping rather than sit around. The employees are always friendly and courteous. The service is top notch and nothing is pushed to sell more than you require. You vehicle is always cleaned inside and out. Customers come first. Highly recommended. PS: Of course my RX-350 is beyond reproach for comfort and style, which adds to the pleasing experience.. Regards, Jim MacLeod. More

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buying our second Lexus - a used 2015 200T very professional, knowledgeable, courteous, service oriented people in all of our dealings with this Lexus dealership. Last person we dealt with - Ke very professional, knowledgeable, courteous, service oriented people in all of our dealings with this Lexus dealership. Last person we dealt with - Kevin Gittens - exemplifies comments above More

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Quick, courteous Rick was awesome! Answered all my questions and concerns, went above and beyond to help me get the vehicle I wanted and when I needed it. I would high Rick was awesome! Answered all my questions and concerns, went above and beyond to help me get the vehicle I wanted and when I needed it. I would highly recommend Lexus of London and Rick Watson to anyone looking for a good car and deal. The GM even took time with me to make sure I was taken care of and didn’t have anymore questions. I couldn’t be happier. More

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Lexus purchase My dealership, Lexus of London, experience was very pleasant and professional. Was a pleasure working with Rick Watson. He was the main reason I made My dealership, Lexus of London, experience was very pleasant and professional. Was a pleasure working with Rick Watson. He was the main reason I made my purchase decision even though I was an out of town customer and had other dealer options. Lexus should be proud to have Rick representing them. His calm professional manner and attention to detail, quick responses to email/calls was outstanding. The management team was supportive of Rick when they were asked for resolution to a small matter. I would highly recommend Rick and the Lexus of London team. Thank you Kerry Marshall More

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The Best Service Department Since I became a Lexus driver about 8 years ago, I have used the Lexus of London service department. The Service staff are top notich - knowledgeable, Since I became a Lexus driver about 8 years ago, I have used the Lexus of London service department. The Service staff are top notich - knowledgeable, helpful, pleasant, quick (but not in a rush). They greet you by name and without being 'gushy', they can't do enough for you. I have no hesitation recommending them to anyone driving a Lexus. More

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Thank you Sue Thank you so very much for your professional attention to detail to make sure the pick up of my amazing Lexus RX350 yesterday made sure I am well info Thank you so very much for your professional attention to detail to make sure the pick up of my amazing Lexus RX350 yesterday made sure I am well informed and happy. My trip home was very comfortable because of your attention to detail. More

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RX 350 July 2018 Excellent customer experience with both sales and service. Quick expediting of sale transaction and knowledgeable staff. Management is fair, honest an Excellent customer experience with both sales and service. Quick expediting of sale transaction and knowledgeable staff. Management is fair, honest and dependable. Sales staff and service staff are accommodating and customer focused. Overall dealership consistently delivers first - rate customer service. More

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Amazing experience I really appreciated it everything. From the moment I entered, I was met with kindness and professionalism from everyone. I truly enjoyed my experienc I really appreciated it everything. From the moment I entered, I was met with kindness and professionalism from everyone. I truly enjoyed my experience with Lexus. More

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Great experience at Lexus of London Leased a 2018 RX350 in June ...we had a great experience to deal with Rick Watson (product specialist), we appreciate his commitment to ensuring we go Leased a 2018 RX350 in June ...we had a great experience to deal with Rick Watson (product specialist), we appreciate his commitment to ensuring we got the car we loved with a great deal....it was wonderful to deal with Kylie Burridge (financial service manager), Zaid Joudah, Romeo Nissana (service advisor), Allan Calvert (sales manager), and Chris Pinelli ( general manager). More

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