Bo Shi

I found staff very helpful. I certainly did not feel ignored when I first came in the door. I certainly did not feel ignored when I first came in the door. More

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I had an outstanding experience purchasing my first Lexus at Lexus of London. from start to finish the entire team made me feel valued and genuinely cared for. A special thanks to Steve MacIsaac who made the at Lexus of London. from start to finish the entire team made me feel valued and genuinely cared for. A special thanks to Steve MacIsaac who made the driving experience fantastic and got the car I wanted quickly. Adam Frankel walked me through all the features of my new Lexus NX 350 making the transition enjoyable. After 8 days I can honestly say I am loving my car. Jasmine was very helpful and informative without ever being pushy about add-ons - something I really value. Marcia at the front desk stayed late, along with Steve, to make sure everything was perfect before I left. Dealing with Bo Shi in Finance was fun and easy, stress-free process. Thanks Lexus of London for making me feel important and taking the time to meet my needs. Highly recommend! More

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Gentrit was outstanding. This is my second time purchasing a vehicle from this dealership, and each time Gentrit provided impeccable service.. He is very responsive and kind. This is my second time purchasing a vehicle from this dealership, and each time Gentrit provided impeccable service.. He is very responsive and kind. In short, he has the perfect temperament for the job. More

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Just received our 1st Lexus ( NX 350 ) On the way home we noticed how quiet it was compared to our previous Cadillac. Everything was in order for pickup and staff was ama. Would definitely recommend this d noticed how quiet it was compared to our previous Cadillac. Everything was in order for pickup and staff was ama. Would definitely recommend this dealership. More

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Fantastic service, friendly atmosphere, acknowledge you by name, very informative, no pressure to buy, keeps in touch with you to address any concerns or needs. Immediately assisted with winter tire packa by name, very informative, no pressure to buy, keeps in touch with you to address any concerns or needs. Immediately assisted with winter tire package questions and purchase. Rick was fantastic assisting us with our first Lexus purchase!! Beautiful car!! More

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The lexus of London dealership was an excellent experience, from the time we started looking at vehicles till the time we made our purchase the staff were amazing at what they do, especially Gentri experience, from the time we started looking at vehicles till the time we made our purchase the staff were amazing at what they do, especially Gentrit and Bo. It's due to them going above and beyond for us, that I would definitely be coming back to lexus of London for our next vehicle! More

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We had an excellent experience purchasing our car and couldn’t be happier with the team who helped us through the process. Lisa was fantastic from start to finish. We first met her in July 2024 when w couldn’t be happier with the team who helped us through the process. Lisa was fantastic from start to finish. We first met her in July 2024 when we visited the showroom, and even though we didn’t purchase at that time, her professionalism and genuine approach really stood out. When we decided to return to Lexus over a year later, we specifically reached out to Lisa because we trusted her—and we’re very glad we did. She made the entire process smooth, comfortable, and stress-free. Bo, the Financial Services Manager, was an absolute pleasure to work with. He was clear, professional, and made sure we received a great overall deal with all the add-ons. Akeem was wonderful during the vehicle delivery, taking the time to walk us through the technical features and making sure we felt comfortable with the car before leaving. Overall, this was a truly positive car-buying experience thanks to Lisa, Bo and Akeem. We highly recommend this team. More

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Our ongoing positive experiance we had with your service department staff (Romano) over the last 12 years ,made us committed to buying another Lexus.We had an exeptional,,positive,no hassle experience with department staff (Romano) over the last 12 years ,made us committed to buying another Lexus.We had an exeptional,,positive,no hassle experience with your sales team.Steve was very approachable and responsive to any questions we had.Bo made any of the financial aspects easilyy resolved,Brendan was an excellent instructor.All in all one of the smoothest car sales experiance we have had. More

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Everyone involved in our recent Lexus purchase was exceptional . From the individuals at the concierge , to the sales team , everyone was courteous and professional. Highly recommend. exceptional . From the individuals at the concierge , to the sales team , everyone was courteous and professional. Highly recommend. More

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Absolutely awesome experience at Lexus of London. This is our 4th Lexus and Jillian Cook was our sales professional. She was so helpful and took the time to answer all our questions. We never felt ru This is our 4th Lexus and Jillian Cook was our sales professional. She was so helpful and took the time to answer all our questions. We never felt rushed or ignored. Highly recommend her. More

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