63 Ontario Kia Dealers

the service dept is quite customer service oriented. - anazir

the service dept is quite customer service oriented. In and out in a very short time. delth with issues in a professional manner. very friendly

Tremendous experience with service advisor Kevin Mangal. - Jason G

Tremendous experience with service advisor Kevin Mangal. His honesty and integrity earned my business. I suggest seeing him, he is patient soft spoken and explains everything by the book. Thank you Kevin I will see you again for my next service. Jason G

Five-star experience from start to finish. - TT

Five-star experience from start to finish. Buying our Kia Sportage X-Line Limited was genuinely enjoyable. Every person involved showed up with professionalism, warmth, and real teamwork—no pressure, just clear communication and shared excitement. It truly felt like a coordinated team effort, and that energy made all the difference. We’re beyond happy with the vehicle and the experience. Highly recommend. Traci & Fred Williams

Just ok, they don’t negotiate on prices at all. - anurag satija

Just ok, they don’t negotiate on prices at all. They should have full car reports on any minute to minute damages

I traded in my car and upgraded to a new car at this - nyakasha

I traded in my car and upgraded to a new car at this dealership and let me say the team there are incredible. They made the process easy and painless and I walked away so happy and relieved. My Salesperson Arsh and the finance manager Amit were both friendly, professional and made the entire experience painless and pleasant. I would happily do business here again.

My new Kia trim level comes with Digital Key. - djeffrey

My new Kia trim level comes with Digital Key. On delivery day, the sales team could not get it set up. Someone at the Dealership had sent wrong data to Kia. Of course they said the problem would soon be corrected. As I drove the new car out of the dealership, I immediately became yesterday's news. Phone calls asking for help are met with no help. My Kia connect app tells me to contact Kia, but gives no phone number or contact information. The dealership doesn't know what I should do and is not trying to help. I suppose I shall figure it out eventually by myself.

They were very professional, very easy to deal with, - kwmorrison1960

They were very professional, very easy to deal with, answered any questions we had , and they were good to make some suggestions to us with our purchase. Would definitely recommend to our friends!

Navdeep and Georges were, in short, the best Salesperson - Taffy

Navdeep and Georges were, in short, the best Salesperson and Financial Manager I have encountered in my over 55 years of purchasing a dozen vehicles! Totally professional, personable and knowledgeable. Process from test drive to receiving the keys was streamlined and stress free.

positive experience with this dealer i met kyle who - bravehart

positive experience with this dealer i met kyle who showed me the car showed all the options and had a test drive and bought the car rans went over all the options available for extended warranties picked up the car and met with kyle again revied all the car options again very happy with this dealership and highly recommend if your looking for a car

I recently purchased a 2024 BMW X2 through Georgetown - yasmine.bhavra

I recently purchased a 2024 BMW X2 through Georgetown Kia, and I had the pleasure of working with Nathaniel Carzeri. Even though the entire deal was done online and over the phone, Nathaniel made the process seamless and stress-free. His professionalism and attention to detail were outstanding—he answered all my questions promptly, provided clear information, and ensured everything was handled efficiently. Nathaniel went above and beyond to make sure I felt confident in my purchase, and his friendly, no-pressure approach made the experience enjoyable. If you’re looking for exceptional service and someone who truly cares about the customer experience, I highly recommend Nathaniel Carzeri at Georgetown Kia. He made buying a car remotely feel effortless!

The service was excellent. - retiredrxtech

The service was excellent. My car was done earlier than expected and addressed all my concerns.

Very professional service: courteous, and complete the - panda.hung

Very professional service: courteous, and complete the service on time, even including a car wash. What more can you ask for :-)

I have no trust in this dealership. - Vik

I have no trust in this dealership. I bought a used vehicle in 2023, and within a few months, it broke down in the middle of the road. The engine light came on, and the car would not go above 100 km. I immediately knew this vehicle was affected by the Knock Sensor Detection System (KSDS) recall after doing some research. I took the car back to the dealership, and they reset the engine light by saying they had updated the software and according to KIA the engine supposed to be under extended warranty to 10 years or 200,000 KM. Even with this class action lawsuit, this dealership is not bothered by it. However, from that point on, the engine started burning oil much faster and making noise after a few long runs without any warning lights. I took the car back to the dealership several times, and the service advisor (Karla) said, “Nothing we can do until the engine dies or the engine light comes back on.” During that period, my wife was expecting a child, and I needed a vehicle to commute to her appointments with my other daughter. Since she was high-risk, we had to go to Hamilton from Niagara Falls. I was too concerned about having my family in this problematic car, and I felt like they were made aware of the situation but did not care to fix it. From that point on, they were completely ignorant about it. Since then, I have been spending my time, energy, and money on this car, hoping it does not break down again in the middle of the road with my family in it. Now car’s engine is so shaky that I can feel and hear the engine knocking. Took car back to the dealership and they kept my car for two days and gave me estimated cost of repairs for $3000 and charged me $62 for that inspection and previous expenses out of my pocket, including oil top-ups, early oil changes, and spark plugs are countless. If they genuinely want to help customers make the right choice when buying their first car or favourite car, this is exactly opposite what they did in my case. This dealership is not the one to trust. They are more interested in making money than in helping customers.

Thank you Sid, Stephanie, and Elaine for the wonderful - adam melo

Thank you Sid, Stephanie, and Elaine for the wonderful service and lease purchase experience! The buying experience was smooth and exceptional. I am so sorry for the late ownership :(

Exceptional Service – Customers for Life! - Lee

Exceptional Service – Customers for Life! "If you want to see 'Movement that Inspires' in action, go to Cambridge Kia. Our recent experience with their service department was world-class. Ian Pickering and the entire service team deserve a special shout-out for their devotion to resolving our issue; their collective professionalism and problem-solving skills are a true testament to the brand. It is quality dealers like Cambridge Kia who build customers for life. When presented with a problem that is in their power to fix, they don’t just resolve it—they excel. We are officially lifelong customers and will be going to no one else for anything from now on!"

Lying sales staff, including the manager. - Ryan

Lying sales staff, including the manager. I purchased a Mazda CX-9 and the aftermarket “gold” warranty after the manager assured me it can be used at any dealership in Ontario, including Mazda. First visit to Mazda I was informed they never heard of that warranty. The warranty only covers work at three shops is the city of Windsor. They also gave me a discount of $500 on the vehicle when I noticed an imperfection only if I posted a good review before I drove the car off the lot.

Was told that diagnostic fee is refundable, then refused - Pacifiquetumaini35

Was told that diagnostic fee is refundable, then refused to issue refund after receiving full payment

i would like to compliment plaza kia on your excellent - paulinealbaum0

i would like to compliment plaza kia on your excellent service. i brought my car in for service and immediate action was taken to look after the necessary problem. My compliments to your service man Cliff. thank you

We recently purchased a Sportage SUV from Mississauga - ccampbell3803

We recently purchased a Sportage SUV from Mississauga KIA. We were impressed by this Dealership especially Subeet Randhawa who took the time to patiently walk us through the whole process and explained the new "bells and whistles" we were unfamiliar with. Very nice young man who was a great help to us.

I had a wonderful experience at Barrie Kia. - Maria

I had a wonderful experience at Barrie Kia.I was well taken care of by Fairoze and Naz.They explained everything to me clearly and ensured that I was made to feel welcome. I like my new vehicle. Thanks

Professional services and high-end treatment from the - GH Hamza

Professional services and high-end treatment from the seller doha and manager Abdoul .Thank you for all

I would never buy a car at this dealership again. - Maggie

I would never buy a car at this dealership again. I bought a Sportage on September 19th. I traded in my old Sorento. I forgot to take the old plates off the car. Then on October 31st I got a 407 bill in the mail! Someone had driven on the 407 with my old plates on October 1st long after I had sold my car!!!! I went into the dealership first thing on November 3rd and asked to speak to a manager. I spoke to the General Sales Manager Soheil and explained what had happened. I also asked why no one had ever called me when they noticed my plates were still on my car? He said he would look into it and get back to me by end of day. Later that day I got a call from a person by the name of Aaron who claimed to be part of the acquisition team. He said the car was auctioned off and the plates were destroyed. While the car was being towed the plates probably got scanned on the highway. He said he would get accounting to reimburse me for the 407 charge. I had to then go to Service Ontario and wait in line for over an hour to cancel my plates. It is now November 20th and I still haven’t gotten my money back! No call back, no apology, non compensation for this huge misstep! When I was considering buying the car the sales guy Matt couldn’t stop calling asking if I was interested in the car and when I was coming in…now it seems like everyone has lost my number! I love the service department here! That is the only reason they will still get my business. Rob is great and treats all customers with respect! As for the sales department! Go somewhere else to buy a Kia! Customer service doesn’t stop once the car is sold!

By far the best Kia dealership I’ve been to! - amanda_

By far the best Kia dealership I’ve been to! Unfortunately had to have my car towed to another Kia recently & it just stultified why this one is amazing! They go above & beyond for their customers

Easy going , and easy to deal with, mark Townsend really - Shawnw

Easy going , and easy to deal with, mark Townsend really hooked us up, will be back for my next one.

I would not recommend this dealership to anyone. - Deppesh

I would not recommend this dealership to anyone. I purchased a used car and noticed during the test drive that the vehicle displayed an oil change reminder. When I picked up the car, the reminder had been cleared, which led me to believe the oil had been changed. However, later that same day, I received a warning that the engine oil level was very low. When I contacted the dealership, they admitted they hadn’t changed the oil but had simply reset the notification—without informing me. This lack of transparency and basic responsibility is extremely disappointing. Never trusting this dealership again.

Zero rating if possible, I never expected such rude - AH

Zero rating if possible, I never expected such rude people can work for Kia. Kia should take note. The car in warranty and service is denied with a manufacturing defect that I got done from another dealership. never returned to such a dealership. Was shocked when the service manager had the same attitude and zero customer care.

The worst service center in the country! - dbcott77

The worst service center in the country! They will rip you off. Do not go here, this will be the last time they rip me off. $900 for a cv axle seal replacement is absurd. I had my other one done at hunt club location for $400. They cant explain why a $50 fee here or $179 fee there, totally ridiculous mafia scam artists. Dont get your car serviced here

Pathetic sales attitude from Sean Caillemer, the Sales - cedric

Pathetic sales attitude from Sean Caillemer, the Sales Manager. Very high handed and dismissive. I would avoid this dealership at all costs.

I went in to get an oil change and they also fixed my - Amy Morissette

I went in to get an oil change and they also fixed my license plate with no problems at all! Absolutely amazing customer service and fast service! Would 100% recommend purchasing from Kia.

Lack of diagnostic of car, complaint for hydraulic issue - Asif Sadruddin

Lack of diagnostic of car, complaint for hydraulic issue (cylinder within warranty), they checked brake, rotor, and caliper. The comments were because I changed the pads from the outside, which is not working with the Rotor (complete nonsense). The Calipher was leaking and they are willing to replace it as the car is under warranty, however, no parts were available in the parts section, they have to order it and the parts will come after one week. They charged me diagnostic fees. I replace the Calipher from outside in one day. The hydraulic problem didn't resolved. I went again with my mechanic and explained on Saturday, they gave me an appointment for Monday. I dropped the car and this time they took the drive and finally found the issue, I was correct, it was a Cylinder issue, kept the car for 2 days due to parts coming from Vancouver. Now, I am asking for a refund of the diagnostic fees they charged me for an incomplete diagnostic. The receptionist wrote an email to the service manager who was supposed to contact me, but unfortunately no response from Bessada Kia. My car went 2 times in 6 months, one for the water pump and the second for the master cylinder, both under warranty. The question: Is KIA a reliable car? within 3 years Water pump, caliper, and master cylinder were replaced, due to poor-quality parts.