82 Ontario Honda Dealers

Very clean and Kevin was very professional with what work - Carol Rotterman

Very clean and Kevin was very professional with what work that needed to be done

Friendly and professional service, my car advisor - rdassis

Friendly and professional service, my car advisor listened to my needs and made suggestions that were exactly what I was looking for, thank you Prashant for everything!!!

Amazing Customer Service and Professionalism! - SicardClan

Amazing Customer Service and Professionalism! From the time we stepped into the dealership and were greeted by the reception to dealing with Sales Manager: Narong Thong to Business Manager: Maroun Salloum to Sales Consultant: Ruiy Ma, we were treated like family! They took care of us and we ended up purchasing a 2023 Honda Ridgeline Black Edition without any pressure whatsoever. Great staff that answered all of our questions and concerns. Keep up the family friendly work ethic! Terry & Shelley

Solved a long standing problem with crv hood rattle in 20 - nbmad1958

Solved a long standing problem with crv hood rattle in 20 minutes while waiting. Another dealer had no solution for issue.

Take 2 hours for oil change service. - George

Take 2 hours for oil change service. No confidence to recommend friends to this dealership.

Always an awesome experience dealing with Brantford - benjeles

Always an awesome experience dealing with Brantford Honda! I plan on always returning to have my vehicle service done here.

I recently leased a Honda CR‑V, and I had an exceptional - Wynne

I recently leased a Honda CR‑V, and I had an exceptional experience thanks to Charles Chan. His customer service was outstanding from start to finish. Charles took the time to walk us through every detail, answered all of our questions with patience, and made the entire leasing process smooth and stress‑free. What stood out most was how thoughtful and proactive he was. Charles pre‑set all of the car’s settings before we came to pick it up, then helped us set up our phones to connect to the car and walked us through the key features. The handover was incredibly seamless, and it truly showed his dedication to providing an excellent customer experience. Additionally, Johnathan (Charles’ supervisor) came by to greet us and was exceptionally attentive. He listened carefully to our needs, made every effort to accommodate them, and ensured that the entire buying process proceeded seamlessly. His professionalism genuinely enhanced our visit. If you’re considering leasing or purchasing a Honda, I highly recommend working with Charles and Johnathan. They go above and beyond, and you’ll be in great hands!

Very happy with the service, atmosphere and - Rebecca.victoria99

Very happy with the service, atmosphere and professionalism this dealership offers. I was taken care of every step of the way!

I had an excellent experience purchasing my Honda Odyssey - Dong You

I had an excellent experience purchasing my Honda Odyssey at Pickering Honda. Kian and Patrick were outstanding throughout the entire process—professional, knowledgeable, and genuinely helpful. They took the time to understand my needs, answered all my questions clearly, and made the whole buying experience smooth and stress-free. I truly feel that every dollar I spent was worth it. Their service, transparency, and attention to detail exceeded my expectations. I highly recommend Kian and Patrick to anyone looking to buy a vehicle at Pickering Honda.

Purchased a new 2025 Honda Accord Touring Zaman was my - johngooyers54

Purchased a new 2025 Honda Accord Touring Zaman was my sales representative and did an amazing job. We worked very hard to get the best deal he could for me. He was very polite, helpful and knowledgeable in all aspects of the vehicle and purchase. I had a few issues (questions) after picking up my new car and he was very helpful in helping me with them. Eric the Finance Manager was also very helpful and knowledgeable. Purchasing a vehicle from Waterloo Honda was a very positive experience. John G

Excellent service from Rahim at Maple Honda! - Ruel

Excellent service from Rahim at Maple Honda! The passenger seat repair was done perfectly and the whole process was smooth and hassle-free. Really happy with the service — thank you!

Extremely Disappointed – Felt Misled at Honda - Ashish

Extremely Disappointed – Felt Misled at Honda Cambridge I brought my vehicle to Honda Cambridge to address a cracking sound when releasing the brakes. This noise has been there since the day I bought the car. I didn’t bring it in earlier because I simply didn’t have the time — even though I booked several service appointments in the past, I couldn’t attend them due to my schedule. When I finally managed to bring the car in, I expected them to properly investigate the issue. Instead, they quickly claimed it was because the brakes needed servicing and tried to sell me a brake service. I explained clearly that this sound existed from day one, so it cannot be from normal wear and tear, yet they still insisted on the same answer without doing a proper diagnosis. This felt less like a genuine attempt to resolve a customer’s concern and more like a push for unnecessary work. As a paying customer, I expect honesty, proper technical assessment, and the willingness to actually listen — unfortunately, none of these were present here. I left frustrated, unheard, and still with the same problem I came in for. Based on this experience, I cannot recommend Honda Cambridge for service.

Had an appt for a test drive and sold car under my nose - Rudy

Had an appt for a test drive and sold car under my nose before I got there. No integrity other than the almighty commission $$$$$. Then they added salt to the would by sending me a text asking if I wanted another car. Sent an email to the GM Taylor Symons about the incident and has not responded.

Just completed a Honda Associate purchase with this - guiguy1

Just completed a Honda Associate purchase with this dealership. Very professional and helpful at every step. Thanks for a great experience!

We had an outstanding experience working with Yash as our - drkashif_ali

We had an outstanding experience working with Yash as our car dealer. He went above and beyond to ensure we found the perfect vehicle that suited our needs and budget. Yash was incredibly knowledgeable, patient, and attentive throughout the entire process. He made everything smooth and hassle-free, answering all our questions promptly and providing honest advice. They have great team including Meghan and Sheena, they both were also incredible. Their car prices are very reasonable and lower than the other market price with no hidden costs. We highly recommend Yash to anyone looking for a trustworthy and committed car dealer.

This crook dealer gave me the worst car buying experience - neal

This crook dealer gave me the worst car buying experience ever. They showed me an old carfax report to hide an accident claim. Also put the worn tires just before the delivery. and lied another the extended warranty. STAY AWAY FROM THEM

Karanbir Singh really took care of me and gave me best - Mohamed Rashid

Karanbir Singh really took care of me and gave me best deal to remember thanks

They just sell 2026 Honda civic after 1 week I have the - m.saadi3

They just sell 2026 Honda civic after 1 week I have the check engine lights on I took the car back to the dealer and they tried to fix but they failed I believe they didn’t have good mechanics and after 2 months back and forth they act that the problem in the gas cap but today was my second time there to pick the car and again they damaged my gas cap,, honestly the worst service I experienced ever even I called and emailed Honda Canada but they didn’t respond and care… worst service, worst experience

They don't care about the customer experience and barely - Suraj

They don't care about the customer experience and barely listen with the intent to resolve any issues with a 6 no this old car. Avoid this dealership.

I cannot recommend Castle Honda to anyone. - Os

I cannot recommend Castle Honda to anyone. If you value transparency and respect as a customer, I strongly urge you to look elsewhere. Buying a brand-new car was supposed to be an exciting milestone for me, this was my very first new car purchase. Unfortunately, Castle Honda completely ruined what should have been a special experience. I purchased a 2025 Honda Civic Sport Hybrid, only to later find out that the dealership failed to disclose that the car had already been damaged during transport. That alone was upsetting, but it didn’t stop there. While the vehicle was still in Castle Honda’s care to be fixed due to the transport damage, it suffered even more damages and scratches, on the hood, upper and lower front bumper, both fenders, the driver-side headlight, and passenger-side front door. The lack of honesty and care is shocking. I trusted Castle Honda with my first new car, and instead I was left with disappointment, frustration, and a vehicle that was far from the “brand new” condition I was promised. What should have been a proud, happy moment turned into a stressful and upsetting experience. It got to the point where I had no choice but to escalate the issue to Honda Canada and file a formal complaint against Castle Honda. I had hoped Honda Canada could help, but they informed me that since the damages were caused by Castle Honda, it was the dealership’s responsibility to make things right. Honda Canada even reached out to Castle Honda on my behalf, and the dealership promised they would contact me. That call never came. Months went by with no response, not to my letter, and not to Honda Canada’s intervention. The complete lack of accountability and communication from Castle Honda has been beyond frustrating and deeply disappointing. To show just how frustrating this ordeal has been, here’s the timeline of my experience with Castle Honda. I bought the vehicle brand new on April 19th, 2025, and went to pick it up on April 24th, 2025. Upon inspection, I noticed scratches on the driver-side hood, as well as the upper and lower front bumper. On April 26, 2025, I returned to pick up the vehicle but found that the scratches on the driver-side hood and the front bumper were still present. Additionally, there were new scratches on the driver-side fender, the driver-side headlight, and damage to the driver’s window. On May 8, 2025, I was scheduled to pick up my vehicle at 4:00 PM. However, around 3:00 PM, Castle Honda contacted me to inform me that my vehicle had been damaged by the dealership while it was being washed. On May 12, 2025, I once again went to pick up the vehicle and discovered that the driver-side front bumper appeared grey and was fading. I also pointed out that the entire hood, bumper, and fender had additional scratches that were not present on April 24th or 26th. This was the third time my vehicle incurred new damages while with Castle Honda. On May 13, 2025, I contacted Castle Honda again after noticing more bubbles forming under the paint on the hood. On May 15, 2025, I went to pick up the vehicle and found it parked outside, covered in dirt and mud. I also noticed new damages on my passenger door and fender. Castle Honda explained that this damage was likely due to overspray from the body shop's work. When I asked if Castle Honda could fix these new issues, I was told no and they suggested that once I washed the vehicle, the marks would disappear, which never happened. To work so hard and finally achieve the dream of buying my very first brand-new car, only to have it ruined by this experience, has been absolutely heartbreaking. What should have been one of the proudest, happiest moments of my life instead turned into something stressful, discouraging, and deeply depressing.

Pembroke Honda Service: Thieves in Uniform Stay far - spencer

Pembroke Honda Service: Thieves in Uniform Stay far away from Pembroke Honda’s service department. They are nothing but a money‑grabbing scam operation. Twice I agreed on a price, twice they added “mystery charges” and held my vehicle hostage until I paid. The techs ignore customer input, invent bogus diagnostics to pad the bill, and even “lose” warranty parts so you can’t claim reimbursement. Their communication is garbage, their excuses are laughable, and their only goal is to squeeze every dollar out of you. This place doesn’t provide service — it provides theft disguised as service. To anyone in the Ottawa Valley: avoid this service department at all costs. Since moving to this area, I’ve had nothing but terrible experiences here. On two separate occasions, we agreed on a billing amount — yet when it came time to pay, “mysterious” extra charges appeared. Both times I had to personally fight with their staff to get reimbursed. The technicians don’t even respect customer input. They’ll go against your wishes because they “know better,” handing out empty, scripted responses just to claim they’ve “provided the requested servicing.” I’ve brought them issues diagnosed by another qualified tech, only to watch them deliberately chase a completely different problem — conveniently one that costs more money. And if you think your warranty protects you, think again. They’ve “mistakenly” thrown out warranty parts so you can’t claim reimbursement, then offered to take it off your bill at half the cost while still charging install/diagnosing fees that likely took the tech seconds to perform. This isn’t a Honda issue; it’s this dealership specifically. They operate like a money grab, holding your vehicle hostage until you pay whatever they decide to tack on. Communication is slow, unprofessional, and dismissive. The manager even had the audacity to claim charges were “legit” despite them not appearing anywhere on the invoice. I will never return here and strongly recommend anyone in the Ottawa Valley take their business elsewhere. There are plenty of other options — don’t waste your time or money on a department that thrives on hidden fees, bogus diagnostics, and shady warranty practices.

I would like to file a complaint against Honda - luaay68

I would like to file a complaint against Honda Mississauga for requiring that the safety inspection be done only at their dealership as a condition for completing my lease buyout. The dealership stated that this is an instruction from Honda Canada, but they have not provided any written policy to support it. I believe this practice is unfair and possibly illegal, as customers should be free to choose any licensed mechanic for a safety inspection under Ontario law. Forcing customers to use their service department creates unnecessary cost and limits consumer choice. I am requesting clarification from Honda Canada and ask that this requirement be removed so the buyout can proceed without restriction.

They have a terrible service department that does not - rugby-34.sorts

They have a terrible service department that does not know what they are saying to customers and what they are talking about.

We were very please with the sales department, they were - tika.bourgon

We were very please with the sales department, they were really professional and pleasant. Overview of our new car. Introduce us to the service department & parts

purchased a 2017 ridgeline from this slimy dealership, - peter

purchased a 2017 ridgeline from this slimy dealership, upon driving it home on the 401 I noticed the windshield was severely pitted (only noticeable in direct sunlight).If i noticed this on my test drive I would not have purchased the vehicle, after I was informed to return to the dealership so they can inspect the issue, "what the xxxx is all over the windshield" is what my salesman said, exactly my point and complaint, was basically told to go suck a lemon and nothing can be done, after arguing for weeks and not being able to return the truck I took on to myself to call HONDA CANADA and file a complaint, only after a formal complaint was lodged and Honda Canada took my side on the matter I was then awarded a new windshield, new windshield gets installed with the cheapest aftermarket xxx possible, the front safety cameras wouldn't fit, so another appointment for another xxx windshield to be installed at my place of work, dealership is an hour from my house, this windshield was ok but not the best and did its job,,, now 4 years later I constantly get robo calls from Daniel Dasilva while at work, I've requested that this stops on 3 different occasions but nope still continues, PLEASE STOP CALLING ME, its annoying and also that robo calls were illegal in Ontario, these blood suckers only care about money, they don't care about the customer getting a quality vehicle or even customer service, the only thing they care about is the mighty dollar and not a single thing about the customer or even basic morals for that matter, NEVER EVER purchase any used cars from these guys cause I can promise you you'll have issues, consider this your warning if your reading this, my lesson in all this--buy local-buy new- don't look for a great "deal" cause there's always a catch, after purchasing a new local vehicle its a nice short trip to the dealer for service, Never Again

Stay far away from this dealership. - sajanmahilrajan

Stay far away from this dealership. I was helping a friend purchase a vehicle and we had already agreed on a deal. The moment we told the finance manager, Danish, that we did not want a warranty on a used vehicle, he completely lost his professionalism. He began arguing with us, raising his voice, and speaking in a rude, condescending manner. He then tried to pressure us by falsely claiming that my friend would not be approved for financing unless we purchased a life insurance policy on the loan. This is blatantly misleading and unethical. When we asked for written information or a brochure explaining what the warranty actually covered, he refused and instead scribbled random numbers on a piece of paper. When we questioned the extra fees, he became defensive and hostile rather than transparent. This felt like a high-pressure sales tactic designed to confuse and intimidate customers into paying for unnecessary add-ons. Completely unacceptable behavior from a finance department. Save yourself the stress and take your business elsewhere.

If you value your time, your credit score, or basic - gustsiofas.toronto

If you value your time, your credit score, or basic honesty — stay far away from Midland Honda. My experience with this dealership — specifically with Josh Townsend and the rep at extension 313 — was an absolute embarrassment. The communication was chaotic, inconsistent, and flat-out unprofessional. Every single question I asked came back with a different answer, like nobody there knows what they’re doing or even cares. But here’s the part that crosses the line: 👉 I was clearly told the credit check would be a SOFT inquiry. 👉 I agreed only on that basis. 👉 And then? Midland Honda went ahead and ran a HARD inquiry on my Equifax file anyway — without my consent. When I called them out, they tried to feed me the weakest excuse imaginable: “We needed to verify your identity with Equifax.” That is complete nonsense. Equifax does not require a hard pull to “verify identity.” That excuse wasn’t a mistake — it was misleading, deceptive, and totally unacceptable. Now I’m left with a hard hit on my credit because of THEIR dishonesty. This dealership does not value transparency. They do not value their customers. And they definitely do not value your financial wellbeing. I will never do business with Midland Honda again — and if you’re reading this, consider this your warning: ✔️ Get everything in writing. ✔️ Do not trust verbal promises. ✔️ Double-check every single step. Because here, they will say one thing to your face and do the complete opposite behind your back. Absolutely unacceptable.

Looks like they just want money. - Abc123

Looks like they just want money. I had to get $350 worth of work done and before I even stood up from the service desk they are telling me I “immediately need” another $500 of work done. No heads up during a previous visit, nothing. I even heard the service guys laughing about tricking a lady into getting an alignment. DISGUSTING.

I am extremely disappointed in the service I’ve received - Maya

I am extremely disappointed in the service I’ve received over the past month at Kanata Honda. While I appreciate that they provide an Uber/taxi while a car is in service, good customer service must go far beyond offering transportation. I initially brought my vehicle in for what I believed were recall-related issues. Instead of checking for recalls first, the service advisor immediately warned me that I would be charged for diagnostics if no recall codes appeared—even though I had already completed diagnostics in London, Ontario and provided them with the codes. In my experience, when a vehicle has a recall concern, diagnostics should not come at a cost. Thankfully, the codes confirmed two recalls, so I wasn’t charged. I was told the recall repairs were a “big job” requiring the transmission to be removed. While the car was in their shop, I received a call informing me that they had accidentally damaged another part during the transmission removal. They assured me that they would replace the damaged part at no cost. When I picked up my vehicle a few days later, everything seemed fine—until the next day when I discovered fluid leaking all over my driveway. I called Kanata Honda, returned the vehicle, and was later told the issue was resolved and that a seal had been replaced. The following day, the leak returned. I brought the car back yet again. After keeping it for a longer period this time, they finally called to say the repair would cost me around $1,300, claiming the leak was due to “wear and tear” because my vehicle is “old.” My vehicle is not even 10 years old, and as someone who has owned multiple Hondas throughout my life (Prelude, Civic, CR-V, and now a Pilot), I chose Honda for its reputation of durability. If major parts begin to fail before 10 years, that’s deeply concerning—and certainly not the standard Honda claims to uphold. I made it clear that my car was not leaking at all when I first brought it in. Their response? “We don’t know that it wasn’t.” But the vehicle was in their shop for days, lifted, with the transmission removed. If a leak existed before the repair, they would have seen it and notified me—yet no one mentioned any such issue. Both service staff I spoke with gave vague and inconsistent explanations and were unable to clarify why the leak suddenly appeared only after their work. They could not “make me understand what the problem was,” nor could they confirm whether the vehicle had any leak prior to the initial service. Logically, if the car was on a hoist and the transmission was removed and sitting on the bench, any existing leak should have been obvious. Yet I was made to feel as though I simply “didn’t understand mechanics,” rather than being provided with a clear and honest explanation. At this point, I have serious trust issues with Kanata Honda. The situation feels dishonest and unsettling, and I’m left unsure how to move forward or who will actually fix the problem they caused. My advice: If you value transparency, honesty, and peace of mind, take your vehicle to a different Honda service centre. My experience at Kanata Honda has been incredibly frustrating and expensive—and I would not recommend them based on this service.