London Honda
London, ON
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Buying this car was the worst experience of my life. It came with problems, so I tried to file a warranty claim, but they refused to honor it. The customer service was terrible. Every time I tried to sp It came with problems, so I tried to file a warranty claim, but they refused to honor it. The customer service was terrible. Every time I tried to speak with a manager, they said it was impossible because they were busy. In other words, they don't care about customers. It was by far the worst experience. After looking into it, I realized that they always do the same thing and don't care. Just at the location where I worked, there were already several other cases with the same problem. More
My Honda Clarity experienced significant issues last Friday. The dealership took it in within an hour and had it ready for me to pickup the next day. I appreciate the timely service and thank Matt for h Friday. The dealership took it in within an hour and had it ready for me to pickup the next day. I appreciate the timely service and thank Matt for his updates. More
Everyone we dealt with have exceptional customer service! Thanks Kendra, Tony, Joe and Bailey all your help from the time we start car shopping to the time we drove the car off from your parking lot!! 🤗 Thanks Kendra, Tony, Joe and Bailey all your help from the time we start car shopping to the time we drove the car off from your parking lot!! 🤗 More
During my visit, I expected professional assistance, clear explanations, and respectful customer service regarding these serious vehicle issues. Unfortunately, I experienced communication that I found d clear explanations, and respectful customer service regarding these serious vehicle issues. Unfortunately, I experienced communication that I found discourteous and unhelpful. My concerns about the fuel pump recall and the possible connection to the fuel injector damage were not properly explained, and I did not receive sufficient information about the diagnosis, repair process, or available solutions. More



