36 British Columbia Toyota Dealers

Great service at the Sun Country Toyota in Kamloops and - petelahucik2020

Great service at the Sun Country Toyota in Kamloops and Hayden was as always thorough and excellent - #1

Had a wonderful experience at Kelowna Toyota buying a - Jess

Had a wonderful experience at Kelowna Toyota buying a used vehicle. The staff are very friendly, knowledgeable and kind. There was at no point any pressure from anyone there and they were able to help my husband and I find a vehicle after 5 months of searching. I cannot speak more highly of these wonderful people. Thank you again Brendan, Shawnee, Jake, Indy, Matteo, and Leila for the wonderful experience. And thank you to the great reception ladies at the front. You all are wonderful! We went to several other dealerships and they did not compare in the slightest to Toyota. The staff were very accommodating to our needs.

The best car buying experience! - Whitelites

The best car buying experience! Very transparent with all fees, detailed explanation of options, very informative, and friendly to boot! Want to buy another car because they are so trustworthy!

Great personel truck ready at the correct time good and - Targajoe47

Great personel truck ready at the correct time good and prompt advise I serttanly would return becouse they arr good and professional

A huge thank you to John Salinel, for being - Myrna

A huge thank you to John Salinel, for being transparency, knowledgeable, helpful, kind and patient. We never felt pressured and he took the time to answered all our questions and he kept us updated throughout the whole process. Highly recommended to everyone!

I am here to rave about the excellent treatment I - saj2026

I am here to rave about the excellent treatment I received from Greg Yung, sales rep of Langley Toyota. I was a customer who required the utmost patience as my decision making process was very slow and emotional. I was in the dealership for nearly 5 hours and Greg was with me every step of the way. He was beautifully human with me, compassionate and yet still a strong sales man. When in the end it was between purchasing a car from Langley Toyota or another dealership in Surrey, what won me over was the humane and caring treatment I received from Greg, hands down. I drove away with a 2024 Toyota RAV4-- a beautifully strong vehicle for the long haul drives I regularly do. I continue to be very grateful for the purchase. I see on this website others sending positive reviews about Greg. I am not at all surprised. If you are looking to buy a car from Langley Toyota, ask for Greg Yung-- you won't regret it.

Michael Beck was very professional and understanding - salimm

Michael Beck was very professional and understanding about my service issue. Michael explained to me very kindly and knows his job very well Michael is very good at what he does. Thank-you

I had an amazing experience working with Peggy when - yudhveer.singh11

I had an amazing experience working with Peggy when purchasing my new vehicle. She made the entire process very easy to navigate and I am very satisfied with my new purchase! I would highly recommend her!

BUYER BEWARE: Unfair Warranty Practices at Vernon Toyota - leaamelia2020

BUYER BEWARE: Unfair Warranty Practices at Vernon Toyota ⚠️ ​I want to share a incredibly frustrating experience my mom, Liz, just had with this dealership to warn others before they buy a used vehicle here. ​At the end of April, she purchased a used Toyota RAV4, feeling safe and assured by their 3-month/3,000 km warranty. ​Unfortunately, after driving it for just one week, the vehicle started making a loud vibration noise. She thought it sas probably something minor however she called the dealership to get it looked at, but they told her they couldn't fit her in for an inspection for several weeks. ​When they finally took the vehicle in, they diagnosed a faulty torque converter—a massive $5,000 repair (why was this not caught before selling ?) ​To make matters worse, the dealership is now refusing to cover the cost under warranty because she is 500 km over the mileage limit. She was well within the mileage limit when she first reported the issue, but because of their scheduling delays, they are wiping their hands of it. ​After already spending thousands of dollars on a used SUV, she is now on the hook for a $5,000 bill. It is crystal clear that this dealership only cares about you until they get your money. ​Please think twice before buying a used vehicle here. They do not stand behind their warranties or their customers!

A shout out for Product Advisor Jay Dick and JP Toyota - keninvictoria

A shout out for Product Advisor Jay Dick and JP Toyota Sales, Victoria, BC. Jay was cordial, well informed and a pleasure to deal with; no pushy sales. My plans changed and I had to ask for my deposit back. That was returned without issue. Would certainly buy a Toyota from this dealership.

I was at Jim Pattison Toyota in Surrey, BC for a recall - monicahcc

I was at Jim Pattison Toyota in Surrey, BC for a recall service on June 12, 2026. Despite having an early morning appointment booked I had to stand in a line for about 10 min, even though there were 3 service advisers behind they counters looking at the computers and no one also in the line. Eventually Service Advisor Joey Laxamana noticed me. I have given him my car key and pointed to the direction where my car was parked. After he came back from getting my car I have asked where was my car. Joey: I have brought it in Me: where is it? I don’t see it? Joe: it’s here Me: please show it to me, please show me my car That conversation went on and on with Joey not paying any attention to what I was saying and not even looking at me, just insisting on me signing the paperwork. Because I have watched Joey coming back driving totally different car than mine, while my car was still were I have parked, I have realized that Joey had driven a different car using my car key. And I have eventually told him that and demanded to have my car key returned so I can investigate that myself. Joey said: is that not your car? Me: no, it’s not. The car you have driven is older model, has different colour and different licence plate. Why didn’t you looked up the information on my car first before driving in someone else's vehicle using my key. This is when finally Joey looked at me and started paying attention to what I was saying. I demanded to find out how my key could work on another vehicle. Joey said: probably that other car has the key left inside. Me: this is a very serious safety issue if you can use the same key to drive multiple vehicles and I need to get to the bottom of that. We both went outside and Joey open the drivers side door to that other vehicle and started searching for the key but did not found it. Because of negligence on Toyota worker side, totally different car would’ve been service and meanwhile the owner of that vehicle would be frantically looking for his vehicle, and possible reporting as stolen. Beside I cannot imagine if I wouldn’t be that person and have my vehicle validated without my permission while I was inside the dealership. I also would like to know if Joey have left the note inside that vehicle and if the person was informed that they car was driven by someone and than searched inside. Joey did not even apologize to me. I am totally discussed with the service I have received that day at Jim Pattison Toyota in Surrey, BC

Switched to Toyota Tundra after our son survived a - S.Richards

Switched to Toyota Tundra after our son survived a horrendous accident in one on the Cocaholla highway. We were so impressed with the safety features that we switched from GMC to Toyota. Martin Longmore of Penticton Toyota did a stellar job of helping us find what we wanted. I highly recommend giving this dealership a try.

Sadly despite having an amazing experience with Bridger, - NorthVan

Sadly despite having an amazing experience with Bridger, the salesperson, regarding the lease of a new Rav 4 the rest of the experience has been horrible. Literally the worst in my 28 years of owning cars. To start, the finance person attempted to defraud us by hiding almost 5K of add-ons into the lease even after we formally declined them. It wasn't until we got home were we able to determine what he had done. The GM acknowledged this had happened and rewrote our contract. I have since heard from others that this is a common tactic by the finance person at this dealership. Since then the servicing has been horrible. We have booked twice only to arrive and be told our booking is not in their system - despite having confirmation from them. During our last service they forgot to change our winter tires over. After speaking to the head of the service department we were told we'd have our car in immediately. Never to hear from him again. Personally, I do not recommend you shop here. If you do. Do NOT sign your lease or contract until you have gone through it very closely. Ensure they do not pressure you to sign quickly. Ask them to give you space and read every dollar amount. Our fraud was hidden on one page under the sports rack cost.

The worst service I've ever experienced. - mahdiz

The worst service I've ever experienced. My car was cleaner before the service. Also, Bryan, the representative, is quite disrespectful.

I was so overwhelmed with most amazing purchase - yosybarr

I was so overwhelmed with most amazing purchase experience. Tre was the most kind, respectful, Sales representative I’ve ever had. He was new to the game but just WOW, hey Toyota he is an amazing asset to your team. He went above and beyond always keeping me up to date with my purchase. If he didn’t know the answer he went out of his way to get the info and get back to me. Thank you Tre 😊, and of course I would like to thank the other Tre in finance, you were fabulous. To the two Tre’s I am so grateful that you were the team to help me get to the finish line. Kathleen

When I bought my rav 4 from this dealership I paid for - Tomfgrant

When I bought my rav 4 from this dealership I paid for complete detailing once a year for as long as I owned the car. After a couple of years they told me they no longer have that program and will not honor it going forward. Well I blew up at them, made a scene and they decided that from now on they would detail my car. I did not trust them and demanded that the owner/manager put a note in my file outlining my entitlement. I was assured this was done. It was time for a detailing this week and I made an appointment to have it done. I dropped the car off this Wednesday morning at 8 am and was told the girl doing the detailing would be in soon to start the work. Wasn’t I surprised when I got a call at 10:30 saying my car was ready! Two hours to do a complete detailing! These guys are extremely fast or they are not doing what was promised and the owner/ managers word means nothing to them or anyone else, especially me. I am so sick of fighting with these guys who advertise a locally owned business for many years. They certainly aren’t the Rice family who were so good to deal with. Don’t buy anything extra from these guys unless you want to fight

We recently purchased a 2022 Toyota Venza and had an - ernesto.obieta

We recently purchased a 2022 Toyota Venza and had an amazing experience thanks to Mr. Eman Raguin. He made the entire process smooth and stress-free, guiding us every step of the way. His service was truly outstanding and exceeded our expectations. We are extremely happy with our new vehicle and the exceptional service we received. Highly recommended Mr Eman and Toyota Regency Vancouver!

We had the pleasure of dealing with Alex in sales and he - suebeeseed

We had the pleasure of dealing with Alex in sales and he was great! Knowledgeable and engaging. We felt like we were dealing with a friend not a pushy salesman. Would definitely recommend him! Ryland in finance made the whole procedure smooth and effortless. Thanks Duncan Toyota!

Lee Macdonald did an amazing job of selling us our first - karlamac7

Lee Macdonald did an amazing job of selling us our first EV and explaining how everything works. We had a very positive experience at Nanaimo Toyota!

these guys honor their works, I like to deal with honest - matthew

these guys honor their works, I like to deal with honest and responsible people, glad that I chose to buy my new rav4 from them. I already left a review earlier for new purchase. This review is for services.

Great experience, professional staff and friendly support... - B. Ghashghaee

Great experience, professional staff and friendly support and service. They gave me a peace of mind and left me alone with car to decide which I never seen this in any other dealerships. Usually they stick with you like glue until your brain is washed and getting numb. But in valley Toyota you are absolutely free and comfortable. Manager of used department Dustin he is well educated and knows how to run the business. I do appreciate all the staff kindly specially Shauna. Highly recommended Vally Toyota in Chilliwack ,BC.

The owner of this dealership changes deals without - DonnaM

The owner of this dealership changes deals without discussion, is comfortable ignoring requests for communication, assumes sales and service income while ignoring clients. The staff is comfortable treating long term clients rudely or with a “just trying to do my job” reply. There is something very strange going on with the lack of professional response. Almost like they think they are supposed behave like they do. Off putting.

Avoid this service center. - rtoor

Avoid this service center. My 2023 RAV4 Prime had a total screen failure (no speedometer). This is a known safety recall that currently has no fix beyond replacing the whole screen, making the vehicle illegal in BC and unsafe to drive. The service team refused to help me contact Toyota Canada for a solution because they "didn't want to wait on hold." The Service Manager, Eric, sent me home in an unsafe vehicle twice. When I pushed for him to help me further, even just a basic phone call to Toyota, he became hostile and threatened to cancel my service entirely. I had to go to a different dealership to get basic help. Awful and unprofessional service to treat a customer this way, especially when safety is involved. A note for others: Eric mentioned he was giving other customers the same treatment (in a bizarre attempt to justify his actions). It is NOT normal for a dealership to send you home and tell you to call Toyota yourself. Literally the next dealership I called was more than happy to help beyond the bare minimum that Eric and Granville Toyota were willing to do. I was a "Customer For Life" at this particular dealership, but I would recommend anyone to avoid this place. You have options; go somewhere else.

My husband and I have owned 6 Toyota vehicles over the - Denise Moore

My husband and I have owned 6 Toyota vehicles over the last 40 years. All of our prior experiences were in Ontario and they were all fully satisfactory. We moved to Vancouver Island just over a year ago and were lucky enough to choose Alberni Toyota as our go to dealer. It happens to be the closest to us but there are three within an easy drive. The service Alberni Toyota provides is exceptional. I thought maybe we just lucked in the first day and everyone was on their game but here we are a year later, still shaking our heads at what a pleasure it is to do business with them. The facility has been thoughtfully designed with client comfort in mind - a dedicated and convenient entrance for service where you drive right up and are taken care of, and inside while you wait, there are multiple lounging spaces, reading material, a TV, wifi, beverage options and very clean washrooms. The service staff are happy, friendly, professional and efficient. They appear to actually enjoy what they do. At the end of our appointment our vehicle was returned to us washed, vacuumed, and ready to go. So glad to own a Toyota and so happy with Alberni Toyota for service!

I live an hour away but brought my Rav in for brakes and - maddi.newman

I live an hour away but brought my Rav in for brakes and a service this time instead of my local mechanic because I thought I needed a brake replacement not just a service. Courtesy drive to my friend's house to wait. Everyone so respectful, friendly and accommodating. I was served by Sherri Smith. She phoned to tell me brakes were fine, new brakes definitely not needed yet, but they wd do the service—and replace the battery which happened to be on recall. The entire service and experience there made me feel like royalty. So friendly and accommodating. I used to get my Rav worked on locally but I'm willing to take the longer drive for the excellent and trustworthy services. Their level of customer service is rare these days, to be honest. It was so worth it to go there! It took two visits—one to buy the car 4 years ago and then today's visit—to gain my sincere, forever loyalty.

Terrible service. - Ciesielski.c10

Terrible service. Asked twice to get a replacement screen for my console 2012 4Runner. They brought in wrong model both times, said they would call me when correct one arrived. Never called. Avoid them if possible

Great service overall - CAF

A big thanks to Robert. He was very helpful in explaining what all of my options were pertaining to my brake service. He didn't try to oversell getting my brakes done, as they were good enough to take me well into the next service, I appreciated that as my finances are limited and if he had advised me to get them done instead of waiting, even tho it would have been a hardship, I would have had them serviced. He also told me what to expect at my next service. I liked that fact that my services can be pulled up by computer so he was also able to tell me when the last time my air filter had been changed. The shuttle driver was busy when my car was ready so Robert even picked me up himself. I didn't expect it, but did appreciate the fact that he remembered that I had a new dog at home and was worried about it being left alone too long! Just an example of the small things that add up to excellent service that goes beyond the technical aspect.

Have only ever owned Toyota cars. This is the... - Lynn

Have only ever owned Toyota cars. This is the friendliest, most efficient, fairest dealership with which I’ve dealt. Appreciate very much the knowledge and service provided by Laura Lister and Dave Corrigal.

Andrew and his team were beyond excellent as my wife who - Gary David

Andrew and his team were beyond excellent as my wife who has a terminal illness was eager to get a vehicle that was on order” they expedited the process !! I am grateful beyond belief Thank you for your professionalism and efforts