36 British Columbia Toyota Dealers

Had a wonderful experience at Kelowna Toyota buying a - Jess

Had a wonderful experience at Kelowna Toyota buying a used vehicle. The staff are very friendly, knowledgeable and kind. There was at no point any pressure from anyone there and they were able to help my husband and I find a vehicle after 5 months of searching. I cannot speak more highly of these wonderful people. Thank you again Brendan, Shawnee, Jake, Indy, Matteo, and Leila for the wonderful experience. And thank you to the great reception ladies at the front. You all are wonderful! We went to several other dealerships and they did not compare in the slightest to Toyota. The staff were very accommodating to our needs.

The service was great and staff helpful and professional - H2maclennanheather

The service was great and staff helpful and professional . My car looks new w again

Enky went way above average to make sure we were happy - MARJO

Enky went way above average to make sure we were happy with our purchase. Would and already have recommended both him and your dealership. (And Gord too)

Nice lady . - Vancouvertang

Nice lady . Polite , Friendly , dealer very cleaned . When my is done and she called me right away

To Rocky Tian of Open Road Toyota in Richmond, respect is - JimmyC

To Rocky Tian of Open Road Toyota in Richmond, respect is earned thru Honesty and Integrity. Sadly, you are not qualified to be that kind of a person. This sales and lease consultant do not keep his promise. He said he will give me freebies once we close the deal. I negotiated for the price, a very reasonable price for him and me (I could have negotiated for more because I know the vehicle has been in the lot for more than 3 months) but I chose to leave some extra margin for him. After signing, I phoned about the freebies he promised. He replied no more because he gave me discount. What is he talking about? Discount are approved by sales manager and not sales consultant! I'm not after the value of the gift he will give me, it's more of his token of his appreciation for my business. If this person cannot keep his promises, how can you trust him for your second biggest investment after a house? This really surprised me!

I am here to rave about the excellent treatment I - saj2026

I am here to rave about the excellent treatment I received from Greg Yung, sales rep of Langley Toyota. I was a customer who required the utmost patience as my decision making process was very slow and emotional. I was in the dealership for nearly 5 hours and Greg was with me every step of the way. He was beautifully human with me, compassionate and yet still a strong sales man. When in the end it was between purchasing a car from Langley Toyota or another dealership in Surrey, what won me over was the humane and caring treatment I received from Greg, hands down. I drove away with a 2024 Toyota RAV4-- a beautifully strong vehicle for the long haul drives I regularly do. I continue to be very grateful for the purchase. I see on this website others sending positive reviews about Greg. I am not at all surprised. If you are looking to buy a car from Langley Toyota, ask for Greg Yung-- you won't regret it.

Michael Beck was very professional and understanding - salimm

Michael Beck was very professional and understanding about my service issue. Michael explained to me very kindly and knows his job very well Michael is very good at what he does. Thank-you

This dealership sucks when it comes to the sales - vic_di

This dealership sucks when it comes to the sales department. I tried to buy a new Toyota Rav Ltd from this dealership in 2022 - had to go to Kelowna to buy it as these salespeople were having too much fun in one of the sales offices. No time for new business. Same thing happened in 2025 - I went to Kelowna again and bought a new Lexus. Again in 2026, I requested that a salesperson call me when the new 2026 Ravs were available for viewing. Again no phone call - yet Kelowna had these vehicles on display. Maybe these salespeople judge you by what you wear. Wrong call here as I could buy this dealership. A one star is being generous.

JP does not care about customers when they walk out the - Linda

JP does not care about customers when they walk out the door if there is a complaint. Ignoring clients is their specialty. I've had 2 negative experiences now. My first one, I was overcharged for an extra coverage. When I asked about it I was basically ignored for three weeks. On April 13th, took my jeep in for year anniversary oil change/tire rotation, and I wanted the back passenger tire pressure checked as it seemed lower than the other three. I was told if it needs a repair that it would be $50 which is fine. Come back after an hour, was told there was a nail that had to be removed, paid the $50 and drove away. Nothing seemed any different, tire still low. I drove back to say I didn't believe the tire was fixed. I was told I would be contacted in a few days. Rep called a few days later and told me to give it a few days to reset, that made sense so I gave it a few days. After a few days I believed they did do the tire rotation as now the front passenger tire was lower. On April 18th I contacted him again to state tire pressure was still low, and he admitted that there was NO nail in the tire and that it was a faulty repair on that tire from BEFORE I bought the jeep. I said I want a refund for the $50 repair then as it was NOT my fault and I will take my jeep to an actual tire shop to have it looked at. He said he would get back to me about the refund. As of Saturday May 2nd I still had not heard from him so I called him and he said he would get back to me on Tuesday, 3 days ago. Still no call back, emailed GM that day, still no response so here I am 😀 So don't think they care about you when you walk out the door.

so incredibly useless and condescending. - N

so incredibly useless and condescending. They say to contact them with any issues, then when you do that, they can’t help.

Had nothing but a great experience with Westminster - Dan.turner098

Had nothing but a great experience with Westminster Toyota from the moment I walked in. Sehaj was main point of contact for the sale, but everyone connected to the sale treated us very well. Felt no pressure throughout transaction, offered a fair price, and was really happy driving off the lot. Would highly recommend, and will be definitely going back for our next vehicle purchase if opportunity arises

Had a bad experience with Services area. - tg_mota

Had a bad experience with Services area. I’ve come to my appointment due to a noise in my car and after a few hours the responsible person gave me the feedback that the problem was the engine mount and it would be done. Everything was fine and I went home to pick up the car the next day. After some time on the next day, the service person texted me saying that instead of changing the engine mount I’d have to replace many other undercarriage parts and the cost (that was covered by warranty at the beginning) would now be $8,000 (EIGHT THOUSAND DOLLARS). Now explain something to me: how can a service area professional say that an engine mount needs to be replaced if they didn’t even check underneath the car?? How come a professional company like TOYOTA give me such a wrong information making me go home calmly and then changing the WHOLE STORY and charging me $8000? Regardless of the end of this shameful story for your SERVICE DEPARTMENT, please be aware of how you do your services so that you can be more respectful to your clients, since you are representing a great brand like Toyota. Changing now to 1 start because after all that, when I called the body part shop the staff had zero empathy to try to solve any problem AND ASKED ME TO CALL SOMEWHERE ELSE. Great job you’re doing here Toyota. 👍🏼

My husband and I recently purchased a car from Bridger at - Travel Freedom

My husband and I recently purchased a car from Bridger at this dealership. He was very professional and kind, and took the time to find out about our lifestyle needs. It had to be a thoughtful decision to move my husband, as a long time "big truck" person, into a Highlander Platinum SUV which we are extremely happy with for our future travel needs. We also received a good trade in value for our existing truck. We had a stress free experience, and appreciated being treated respectfully as a potential long term business client, not just a transactional sale.

The worst service I've ever experienced. - mahdiz

The worst service I've ever experienced. My car was cleaner before the service. Also, Bryan, the representative, is quite disrespectful.

I was so overwhelmed with most amazing purchase - yosybarr

I was so overwhelmed with most amazing purchase experience. Tre was the most kind, respectful, Sales representative I’ve ever had. He was new to the game but just WOW, hey Toyota he is an amazing asset to your team. He went above and beyond always keeping me up to date with my purchase. If he didn’t know the answer he went out of his way to get the info and get back to me. Thank you Tre 😊, and of course I would like to thank the other Tre in finance, you were fabulous. To the two Tre’s I am so grateful that you were the team to help me get to the finish line. Kathleen

When I bought my rav 4 from this dealership I paid for - Tomfgrant

When I bought my rav 4 from this dealership I paid for complete detailing once a year for as long as I owned the car. After a couple of years they told me they no longer have that program and will not honor it going forward. Well I blew up at them, made a scene and they decided that from now on they would detail my car. I did not trust them and demanded that the owner/manager put a note in my file outlining my entitlement. I was assured this was done. It was time for a detailing this week and I made an appointment to have it done. I dropped the car off this Wednesday morning at 8 am and was told the girl doing the detailing would be in soon to start the work. Wasn’t I surprised when I got a call at 10:30 saying my car was ready! Two hours to do a complete detailing! These guys are extremely fast or they are not doing what was promised and the owner/ managers word means nothing to them or anyone else, especially me. I am so sick of fighting with these guys who advertise a locally owned business for many years. They certainly aren’t the Rice family who were so good to deal with. Don’t buy anything extra from these guys unless you want to fight

We recently purchased a 2022 Toyota Venza and had an - ernesto.obieta

We recently purchased a 2022 Toyota Venza and had an amazing experience thanks to Mr. Eman Raguin. He made the entire process smooth and stress-free, guiding us every step of the way. His service was truly outstanding and exceeded our expectations. We are extremely happy with our new vehicle and the exceptional service we received. Highly recommended Mr Eman and Toyota Regency Vancouver!

We had the pleasure of dealing with Alex in sales and he - suebeeseed

We had the pleasure of dealing with Alex in sales and he was great! Knowledgeable and engaging. We felt like we were dealing with a friend not a pushy salesman. Would definitely recommend him! Ryland in finance made the whole procedure smooth and effortless. Thanks Duncan Toyota!

Lee Macdonald did an amazing job of selling us our first - karlamac7

Lee Macdonald did an amazing job of selling us our first EV and explaining how everything works. We had a very positive experience at Nanaimo Toyota!

these guys honor their works, I like to deal with honest - matthew

these guys honor their works, I like to deal with honest and responsible people, glad that I chose to buy my new rav4 from them. I already left a review earlier for new purchase. This review is for services.

Great experience, professional staff and friendly support... - B. Ghashghaee

Great experience, professional staff and friendly support and service. They gave me a peace of mind and left me alone with car to decide which I never seen this in any other dealerships. Usually they stick with you like glue until your brain is washed and getting numb. But in valley Toyota you are absolutely free and comfortable. Manager of used department Dustin he is well educated and knows how to run the business. I do appreciate all the staff kindly specially Shauna. Highly recommended Vally Toyota in Chilliwack ,BC.

The owner of this dealership changes deals without - DonnaM

The owner of this dealership changes deals without discussion, is comfortable ignoring requests for communication, assumes sales and service income while ignoring clients. The staff is comfortable treating long term clients rudely or with a “just trying to do my job” reply. There is something very strange going on with the lack of professional response. Almost like they think they are supposed behave like they do. Off putting.

Avoid this service center. - rtoor

Avoid this service center. My 2023 RAV4 Prime had a total screen failure (no speedometer). This is a known safety recall that currently has no fix beyond replacing the whole screen, making the vehicle illegal in BC and unsafe to drive. The service team refused to help me contact Toyota Canada for a solution because they "didn't want to wait on hold." The Service Manager, Eric, sent me home in an unsafe vehicle twice. When I pushed for him to help me further, even just a basic phone call to Toyota, he became hostile and threatened to cancel my service entirely. I had to go to a different dealership to get basic help. Awful and unprofessional service to treat a customer this way, especially when safety is involved. A note for others: Eric mentioned he was giving other customers the same treatment (in a bizarre attempt to justify his actions). It is NOT normal for a dealership to send you home and tell you to call Toyota yourself. Literally the next dealership I called was more than happy to help beyond the bare minimum that Eric and Granville Toyota were willing to do. I was a "Customer For Life" at this particular dealership, but I would recommend anyone to avoid this place. You have options; go somewhere else.

My husband and I have owned 6 Toyota vehicles over the - Denise Moore

My husband and I have owned 6 Toyota vehicles over the last 40 years. All of our prior experiences were in Ontario and they were all fully satisfactory. We moved to Vancouver Island just over a year ago and were lucky enough to choose Alberni Toyota as our go to dealer. It happens to be the closest to us but there are three within an easy drive. The service Alberni Toyota provides is exceptional. I thought maybe we just lucked in the first day and everyone was on their game but here we are a year later, still shaking our heads at what a pleasure it is to do business with them. The facility has been thoughtfully designed with client comfort in mind - a dedicated and convenient entrance for service where you drive right up and are taken care of, and inside while you wait, there are multiple lounging spaces, reading material, a TV, wifi, beverage options and very clean washrooms. The service staff are happy, friendly, professional and efficient. They appear to actually enjoy what they do. At the end of our appointment our vehicle was returned to us washed, vacuumed, and ready to go. So glad to own a Toyota and so happy with Alberni Toyota for service!

2007 Chevrolet 2500 - jordan_mallais

I called very interested in this truck .I was put though to a saleman named Bob Y. I told him i was extremely into the truck just needed a couple more pictures of it he seemed willing to help sent a few pics of the truck. Then i asked for a few more never got them and now i get a email that the truck has sold! I asked him to put a hold on it but its gone i just wanted to let you know I work at a dealership and have bought many different motorcycles and vehicles. If he would have asked for a deposit i woulda gave him one gladly . This was a terrible experience for me i just wanted to let you guys know thanks for your time

Terrible service. - Ciesielski.c10

Terrible service. Asked twice to get a replacement screen for my console 2012 4Runner. They brought in wrong model both times, said they would call me when correct one arrived. Never called. Avoid them if possible

Great service overall - CAF

A big thanks to Robert. He was very helpful in explaining what all of my options were pertaining to my brake service. He didn't try to oversell getting my brakes done, as they were good enough to take me well into the next service, I appreciated that as my finances are limited and if he had advised me to get them done instead of waiting, even tho it would have been a hardship, I would have had them serviced. He also told me what to expect at my next service. I liked that fact that my services can be pulled up by computer so he was also able to tell me when the last time my air filter had been changed. The shuttle driver was busy when my car was ready so Robert even picked me up himself. I didn't expect it, but did appreciate the fact that he remembered that I had a new dog at home and was worried about it being left alone too long! Just an example of the small things that add up to excellent service that goes beyond the technical aspect.

Have only ever owned Toyota cars. This is the... - Lynn

Have only ever owned Toyota cars. This is the friendliest, most efficient, fairest dealership with which I’ve dealt. Appreciate very much the knowledge and service provided by Laura Lister and Dave Corrigal.

Andrew and his team were beyond excellent as my wife who - Gary David

Andrew and his team were beyond excellent as my wife who has a terminal illness was eager to get a vehicle that was on order” they expedited the process !! I am grateful beyond belief Thank you for your professionalism and efforts