Vernon Toyota

This dealership sucks when it comes to the sales department. I tried to buy a new Toyota Rav Ltd from this dealership in 2022 - had to go to Kelowna to buy it as these salespeople were having too mu department. I tried to buy a new Toyota Rav Ltd from this dealership in 2022 - had to go to Kelowna to buy it as these salespeople were having too much fun in one of the sales offices. No time for new business. Same thing happened in 2025 - I went to Kelowna again and bought a new Lexus. Again in 2026, I requested that a salesperson call me when the new 2026 Ravs were available for viewing. Again no phone call - yet Kelowna had these vehicles on display. Maybe these salespeople judge you by what you wear. Wrong call here as I could buy this dealership. A one star is being generous. More

Excellent experience with the sales team. Really appreciated how Vik answered all of our questions with excellent product knowledge and provided a no-pressure sales environment. This is our Really appreciated how Vik answered all of our questions with excellent product knowledge and provided a no-pressure sales environment. This is our fourth Toyota from Vernon Toyota. We highly recommend Vik and the Team. (We travel from another city to purchase from this dealership). More

The service team could do a better job handling customer complaints/feedback. The service manager was not interested in hearing me out instead he gladly gave me my car back without fixing it after 3 hours a complaints/feedback. The service manager was not interested in hearing me out instead he gladly gave me my car back without fixing it after 3 hours at their lot. More

Thanks Toyota Vernon service staff, management and Dana for short notice repair. Great service. Christine for short notice repair. Great service. Christine More

Dylan is super helpful and always good to deal with. I’ll be more then happy to deal with him next time. I’ll be more then happy to deal with him next time. More

Extraordinary service,as usual. .Many thanks to Tyler ,your salesmanship was flawless and your product knowledge was spot on. Our vehicle well prepared in and out We recommend Ver .Many thanks to Tyler ,your salesmanship was flawless and your product knowledge was spot on. Our vehicle well prepared in and out We recommend Vernon Toyota to all who consider purchasing a Toyota in the future N & D Dill More

Not very impressed. Tough to get a call back from the guy in the business office and sales would rather lease than sell. Cancelled my deposit cause I don’t feel confid Tough to get a call back from the guy in the business office and sales would rather lease than sell. Cancelled my deposit cause I don’t feel confident about them. More

Non pressure sales team and welcoming environment. The front desk lady is so friendly! I quite enjoyed my car buying experience here and will share my praises to others about it. I've returned for rou The front desk lady is so friendly! I quite enjoyed my car buying experience here and will share my praises to others about it. I've returned for routine service since and it was a pleasant visit with no surprises. More

Always delivers, never disappoints. Professional well polished team with customers in mind. There are a lot of hurdles getting new vehicles, but that's outside the dealers control. Professional well polished team with customers in mind. There are a lot of hurdles getting new vehicles, but that's outside the dealers control. They managed expectations well. More