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Vernon Toyota

Vernon, BC

4.3
61 Reviews

3401-48th Ave

Vernon, BC

V1T 9W1

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61 Reviews of Vernon Toyota

December 13, 2023

A very friendly and welcoming staff all around. I do all my services as well at Vernon Toyota. More

by ToyotaGuy91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Orlie
December 13, 2023

Best sales department in town. Highly recommend to anyone going through the process of car shopping to make them your first stop! More

by Chris S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Orlie
November 27, 2023

From sales to service, all of the interactions in between. Our family has been happy with each of the experiences we've had with the several team members at Vernon Toyota. We've recommended this deal More

by H.S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Enair , Oliver Orlie
October 30, 2023

Absolutely the worst customer experience I have ever experienced. I do not recommend dealing with this outfit. More

by jjmuir73
Recommend Dealer
No
Employees Worked With
Broden
Oct 30, 2023 -

Vernon Toyota responded

Hi Jason, sorry to hear of your frustration. I just spoke with Broden since this isn't indicative of the feedback we normally received on his performance. He mentioned you've had a hard time reaching the service department about some potential warranty work. We have had staffing issues and it's reflected on our response times which is unfortunate. We have a service advisor reaching out immediately to see how we can assist further.

October 30, 2023

Smooth, easy transaction. This was my first purchase and it was a great experience. I also service my truck here and am pleased with the attention to detail and workmanship. T More

by TYGWTY
Recommend Dealer
Yes
Employees Worked With
Tyler O'Dwyer , Oliver Orlie
July 04, 2023

I just purchased a 2023 Rav4 Hybrid and love it. Sales department was friendly and not pushy at all. I have dealt with service dept at this dealership for the past year and want to say the the two More

by Sharon
Recommend Dealer
Yes
Employees Worked With
Dana and Lindsey in Service Dept
March 09, 2023

We have purchased 3 Toyota's from this dealership and service each of them here on the recommended schedule. Time after time we have been very pleased with the customer service that we have received and More

by ToyotaMom
Recommend Dealer
Yes
Employees Worked With
Oliver Orlie
November 06, 2022

Absolutely the worst service. We went to all the main dealers in town with cash in hand. This dealership had the worst service. We stood in the lot and in the main lobby watching More

by Tot
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oliver Orlie
November 04, 2022

I continue to be impressed with the service and friendliness of this dealership. They go above and beyond and are so great to deal with. I also find their prices very reasonable considering the age More

by sh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay M
November 04, 2022

The service department is brutal. Understaffed, rude and forget that the customer speaks with their wallet. The manager is arrogant and disrespectful. Go somewhere else. More

by vernonite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oliver Orlie
2
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