36 British Columbia Toyota Dealers

The service was great and staff helpful and professional - H2maclennanheather

The service was great and staff helpful and professional . My car looks new w again

They sell Toyota new cars at MSRP, Great~ They don't - matthew

They sell Toyota new cars at MSRP, Great~ They don't charge you extra thousands dollars under the name of "admin fee/dealer fee, etc", Great~ They tried to upsell some items to me and I accepted some of the items based on practical functionalities, other items are negotiable. I appreciate their understanding and consideration, and willingness to compromise. One suggestion. - keep customers informed during the waiting period. No news is also a news to customers who have very little and limited information on the production and delivery process. Lastly, this is my first ever car purchase and I would like to thank Sammi for explaining a lot things to me patiently. Also thank Adam for the communication and coordination which path for the success of car purchase in 2 months time.

We needed a new car as we were expecting our first kid. - kefeng93

We needed a new car as we were expecting our first kid. We knew what type of car we would like. John Lee did a great job securing a new car for us. Adam and Mao were also great. Very professional and thorough at their jobs.

I would like to thank PHIL STANYER for an excellent - remi.vasquez

I would like to thank PHIL STANYER for an excellent service provided us in the purchase of my RAV4 Premium yesterday. Phil is a people person and an awesome sales person to deal with. I waited for almost a year for this car to arrive, but it was all worth it. I hope this car will serve my driving needs for a long time.

Just purchased a 2024 highlander hybrid XLE. - lawwiebe

Just purchased a 2024 highlander hybrid XLE. Our 4th Toyota and 2nd highlander hybrid. Toyota reliability and resale value is main reason for staying with this manufacturer. Wendell Gillis was excellent to work with and very knowledgeable. Overall, a very good experience and would recommend Kelowna Toyota and Wendell.

The worst service I've ever experienced. - mahdiz

The worst service I've ever experienced. My car was cleaner before the service. Also, Bryan, the representative, is quite disrespectful.

Had 2 year service this past Thursday. - mgottner

Had 2 year service this past Thursday. Check-in at 8: 00. Quick. They called my office to inform me it was finished. Picked my car up at lunch!

Had the pleasure to work with Sam Wong @ Richmond Toyota. - stewart mckay

Had the pleasure to work with Sam Wong @ Richmond Toyota. Sam was professional, courteous and was a pleasure to deal with. He worked the numbers to save us a good amount of money and got the numbers down to prevent the 15% luxury tax on a 2024 Tacoma. I would highly recommend Sam as your next sales agent. From sales to delivery Richmond Toyota was a pleasure to deal with. They operate efficiently to meet the customer needs.

I am so happy with Destination Burnaby that I come from - Brendamackay

I am so happy with Destination Burnaby that I come from the North Shore for all my service needs. The experience from booking, service, communication to payment is a clear, concise, smooth process. The staff are friendly, kind,, and efficient. I feel like I get a personalized, honest experience while there and as a single older woman I really appreciate that! It’s like how service used to be! Cheri , in service is a super human with a super heart! I give my last experience a 15/10! Can’t wait for my pre order car to come in!

Sales staff display a sense of entitlement. - Bazz Mac

Sales staff display a sense of entitlement. You are going to pay the full sticker price and we are going to give you 60% of you vehicles value in trade, and you are going to like it! Take your hard earned money to a Dealership that respects your business.

Bruce the complimentary shuttle driver is an excellant - delia

Bruce the complimentary shuttle driver is an excellant driver. The hybrid car is also a fantastic experience.

Extraordinary service,as usual. - NDILL

Extraordinary service,as usual..Many thanks to Tyler ,your salesmanship was flawless and your product knowledge was spot on. Our vehicle well prepared in and out We recommend Vernon Toyota to all who consider purchasing a Toyota in the future N & D Dill

Awful experience with the service department. - Jamie4567

Awful experience with the service department. I felt I was lied to about what was done to what I got and I paid a premium for this. Kelowna dealership was awesome avoid penticton. I gave them a chance to keep me as a customer which was ignored.

I have been a loyal Toyota customer for ten years, but - Mahmoud

I have been a loyal Toyota customer for ten years, but with the behavior I have seen at Toyota, I will stay away from Toyota from now on. I recommend that if you are going to do business with this dealership, make sure to put everything on paper and sign it because they easily forget everything they say.

I had a very bad experience when I went to purchase a new - f12075df19

I had a very bad experience when I went to purchase a new car. No sales advisors approached me to offer assistance, and when I asked to speak with one, no one came to help. Even the managers were standing in the showroom but did not engage with me. It was a very disappointing experience, and I ended up going to Open Road, where I had a much better experience.

I was so overwhelmed with most amazing purchase - yosybarr

I was so overwhelmed with most amazing purchase experience. Tre was the most kind, respectful, Sales representative I’ve ever had. He was new to the game but just WOW, hey Toyota he is an amazing asset to your team. He went above and beyond always keeping me up to date with my purchase. If he didn’t know the answer he went out of his way to get the info and get back to me. Thank you Tre 😊, and of course I would like to thank the other Tre in finance, you were fabulous. To the two Tre’s I am so grateful that you were the team to help me get to the finish line. Kathleen

Big thank you to Brent Loyd , for the care and thorough - rain13bw

Big thank you to Brent Loyd , for the care and thorough assistance in us buying our Rav4 Hybrid. He was thoughtful and patient with all our queries and concerns with the car and the deal. Over and above, no pressure to upsell or purchase extra. It was a very pleasant experience to deal with him. TJ was also right there for us, originally he called us about the vehicle, as he knew we were interested to purchase a hybrid, with no wait, however we acted on it quickly and went in on a day that he was not working. Both He and Brent were great to work with. Izck did a through job of paperwork and supporting us in explaining many of the details of the purchase. It was a good experience and I ended up with a very nice deal and a beautiful car ..on my birthday! YAY

I was trying to buy a vehicle and they asked my about my - Joji2joji

I was trying to buy a vehicle and they asked my about my location and I told them that I am from North west of BC. They said they do not sell vehicles to people out of Vancouver. Wow how can they deny a customer who wants to buy vehicle just because of not being local?

Mostly pleasant experience, I did purchase, but I almost - Me

Mostly pleasant experience, I did purchase, but I almost walked away when the “manager” offered me a ridiculous amount for my trade in! He said I needed a brake job, as the brake light was lit on the dash… well, the parking brake was on and that illuminates the brake light on the instrument cluster. This guy should not be a manager of any dealership! Other than his ignorance, I was happy with the sale.

I had the pleasure of talking to Alex about an issue I - Brian

I had the pleasure of talking to Alex about an issue I have with my 2017 Toyota RAV4 Platinum. Alex said he wasn’t sure about the answer, but would find out by the end of the day. He did! This everybody, is customer service. Businesses everywhere could learn from this branch of Jim Pattison, and primarily Alex on how this is performed. Rarely do you find someone so willing to help you concerning a question. My hats off to management to have Alex with them at this location, as he is definitely an asset and is a breath of fresh air as how business should be run. I have never spoken with or met Alex before. It really doesn’t get any better. Brian in Victoria. ⭐️⭐️⭐️⭐️⭐️ five star…..Thank you again Alex

Had an easy hassle free experience at Toyota Nanaimo! - chelaineg

Had an easy hassle free experience at Toyota Nanaimo! everyone I dealt with was fast and efficient. A big shout out to Cara, what a pleasant surprise, honest, up front, and knowledgeable. Dave the manager was also on point. Thank you

Great experience, professional staff and friendly support... - B. Ghashghaee

Great experience, professional staff and friendly support and service. They gave me a peace of mind and left me alone with car to decide which I never seen this in any other dealerships. Usually they stick with you like glue until your brain is washed and getting numb. But in valley Toyota you are absolutely free and comfortable. Manager of used department Dustin he is well educated and knows how to run the business. I do appreciate all the staff kindly specially Shauna. Highly recommended Vally Toyota in Chilliwack ,BC.

The owner of this dealership changes deals without - DonnaM

The owner of this dealership changes deals without discussion, is comfortable ignoring requests for communication, assumes sales and service income while ignoring clients. The staff is comfortable treating long term clients rudely or with a “just trying to do my job” reply. There is something very strange going on with the lack of professional response. Almost like they think they are supposed behave like they do. Off putting.

I have always bought my vehicles from Granville Toyota. - kristine_ho

I have always bought my vehicles from Granville Toyota. Have been their customer for more than 10 years. I find their price reasonable and service reliable. I specially appreciate Derek Leow who is always friendly and helpful. Thank you1

My husband and I have owned 6 Toyota vehicles over the - Denise Moore

My husband and I have owned 6 Toyota vehicles over the last 40 years. All of our prior experiences were in Ontario and they were all fully satisfactory. We moved to Vancouver Island just over a year ago and were lucky enough to choose Alberni Toyota as our go to dealer. It happens to be the closest to us but there are three within an easy drive. The service Alberni Toyota provides is exceptional. I thought maybe we just lucked in the first day and everyone was on their game but here we are a year later, still shaking our heads at what a pleasure it is to do business with them. The facility has been thoughtfully designed with client comfort in mind - a dedicated and convenient entrance for service where you drive right up and are taken care of, and inside while you wait, there are multiple lounging spaces, reading material, a TV, wifi, beverage options and very clean washrooms. The service staff are happy, friendly, professional and efficient. They appear to actually enjoy what they do. At the end of our appointment our vehicle was returned to us washed, vacuumed, and ready to go. So glad to own a Toyota and so happy with Alberni Toyota for service!

2007 Chevrolet 2500 - jordan_mallais

I called very interested in this truck .I was put though to a saleman named Bob Y. I told him i was extremely into the truck just needed a couple more pictures of it he seemed willing to help sent a few pics of the truck. Then i asked for a few more never got them and now i get a email that the truck has sold! I asked him to put a hold on it but its gone i just wanted to let you know I work at a dealership and have bought many different motorcycles and vehicles. If he would have asked for a deposit i woulda gave him one gladly . This was a terrible experience for me i just wanted to let you guys know thanks for your time

Great service overall - CAF

A big thanks to Robert. He was very helpful in explaining what all of my options were pertaining to my brake service. He didn't try to oversell getting my brakes done, as they were good enough to take me well into the next service, I appreciated that as my finances are limited and if he had advised me to get them done instead of waiting, even tho it would have been a hardship, I would have had them serviced. He also told me what to expect at my next service. I liked that fact that my services can be pulled up by computer so he was also able to tell me when the last time my air filter had been changed. The shuttle driver was busy when my car was ready so Robert even picked me up himself. I didn't expect it, but did appreciate the fact that he remembered that I had a new dog at home and was worried about it being left alone too long! Just an example of the small things that add up to excellent service that goes beyond the technical aspect.

Have only ever owned Toyota cars. This is the... - Lynn

Have only ever owned Toyota cars. This is the friendliest, most efficient, fairest dealership with which I’ve dealt. Appreciate very much the knowledge and service provided by Laura Lister and Dave Corrigal.

Andrew and his team were beyond excellent as my wife who - Gary David

Andrew and his team were beyond excellent as my wife who has a terminal illness was eager to get a vehicle that was on order” they expedited the process !! I am grateful beyond belief Thank you for your professionalism and efforts

WORST DEALERSHIP EVER!!! :( - Mona2000

I bought a brand-new forerunner and the salesman told me to get a remote start from somewhere other than Toyota but to go to a reputable place I did that & the first time I had any problem with the car they tried to void my warranty and told me it was because I got an aftermarket remote start which is what the salesman told me to do !!! I tried talking to the service manager and she was extremely rude and dismissive I tried talking to the general manager and he was very rude as well . I have always wanted a forerunner but I have recently sold it as there is no way in xxxx I will ever go back to Northern Toyota! They are rude & disrespectful they lied to me and they try to scam you every chance they get! DO NOT BUY FROM THIS DEALERSHIP unless you want to waste your money and be treated like garbage.