36 British Columbia Toyota Dealers

The service was great and staff helpful and professional - H2maclennanheather

The service was great and staff helpful and professional . My car looks new w again

these guys honor their works, I like to deal with honest - matthew

these guys honor their works, I like to deal with honest and responsible people, glad that I chose to buy my new rav4 from them. I already left a review earlier for new purchase. This review is for services.

Brought in my vehicle for service. - Patrick

Brought in my vehicle for service. Apparently they discovered an issue which was not well done by a different service provider.Problem was fixed and a couple of days later I received a follow up call on the issue. So far so good . Now I can surely understand why getting a service spot is very competitive at this dealership. Service advisor Brent was extremely helpful and his personalized attention to detail was well received. A BIG thank you to the service team.

It was a pleasure meeting Pablo who was our dealer. - Elsa

It was a pleasure meeting Pablo who was our dealer. He was able to answer all our questions and patient when we needed the extra time to make a decision. He helped us find the perfect car for us. He also has a good sense of humour that made the whole thing pleasent.

Just purchased a 2024 highlander hybrid XLE. - lawwiebe

Just purchased a 2024 highlander hybrid XLE. Our 4th Toyota and 2nd highlander hybrid. Toyota reliability and resale value is main reason for staying with this manufacturer. Wendell Gillis was excellent to work with and very knowledgeable. Overall, a very good experience and would recommend Kelowna Toyota and Wendell.

The worst service I've ever experienced. - mahdiz

The worst service I've ever experienced. My car was cleaner before the service. Also, Bryan, the representative, is quite disrespectful.

Amazing dealership! - Feraidun Haroon

Amazing dealership! Had a really positive experience at Langley Toyota! The managers are friendly and very professional and honest! I worked with the manager Pravin Golee and I'm very happy! The sales team are great. I had the pleasure of dealing of Shahbaz and he is a super nice guy! Rania the finance person is not bad either. I recommend you go to Toyota Langley other than any other Toyota dealerships because of the managers, they're very nice to deal with. Especially with a car purchase which is such a big purchase you want people you can trust so I highly recommend Langley Toyota!! If you're Punjabi go here they'll be able to assist you in your language. If you're Muslim or middle eastern go here because they can make a contract that is Halal finance for you, I really appreciate them and I had a wonderful experience in Langley Toyota, I highly recommend you go to them first !! Feraidun Haroon RN, BN, CCNOP

I am so happy with Destination Burnaby that I come from - Brendamackay

I am so happy with Destination Burnaby that I come from the North Shore for all my service needs. The experience from booking, service, communication to payment is a clear, concise, smooth process. The staff are friendly, kind,, and efficient. I feel like I get a personalized, honest experience while there and as a single older woman I really appreciate that! It’s like how service used to be! Cheri , in service is a super human with a super heart! I give my last experience a 15/10! Can’t wait for my pre order car to come in!

The service team and Norm/Service technician have indeed - Tuan133016

The service team and Norm/Service technician have indeed restored in the Toyota brand name. Have been a loyal customer for more than 40 years. Have had a few negative experience with various Toyota service centers in western Canada and started losing faith in the brand. But Norm and the folks at Jim Pattison were able to change all that. I’ve bought a brand new 2023 Venza Hybrid XLE in Alberta. In the first year, it started giving some minor concerns, but every time I took it in to have it checked out, they always had excuses for everything I told them. I was tired of their attitude and stopped asking for help since it was more aggravating than fixing those minor concerns but this time, the concern was more serious. A phone call to JPToyota, Chris assured me that it was covered under warranty. Although they were very busy, these folks told me that reheat could fit me in with a quick inspection rather leaving the car for the day. They made time to see my car for a quick prognosis by Norm/the service advisor and as soon as he pinpointed the problem, he quickly had the parts ordered and replaced the defective parts within 2 days. Amazing job. Since he learned that we are one family car and just moved here from Alberta and needing a mode of transportation, he arranged to have the defective parts replaced with minimal time loss or additional car to use while it was in repair. I appreciated the fact that there were no down time involved except the time they needed to replace the parts which took about an hour or so. Great work all around from these folks. You guys deserved a big KUDO from me. Without this positive experience, I will probably look to other brand name for a future vehicle. Your team have made Toyota proud. This is a ten out of ten review for you all. THANK YOU.

Evelyn is an excellent service rep. - Winnie

Evelyn is an excellent service rep. She is friendly, patient, genuine and customer-focused. she made good recommendations and I recently purchased a Toyota RAV4 plug in hybrid model. The entire experience was seamless and welcoming.

The service team could do a better job handling customer - Prof

The service team could do a better job handling customer complaints/feedback. The service manager was not interested in hearing me out instead he gladly gave me my car back without fixing it after 3 hours at their lot.

We recently purchased a 2022 Toyota Venza and had an - ernesto.obieta

We recently purchased a 2022 Toyota Venza and had an amazing experience thanks to Mr. Eman Raguin. He made the entire process smooth and stress-free, guiding us every step of the way. His service was truly outstanding and exceeded our expectations. We are extremely happy with our new vehicle and the exceptional service we received. Highly recommended Mr Eman and Toyota Regency Vancouver!

Bought a Toyota Truck mostly due to it's touted resale - rirvine007

Bought a Toyota Truck mostly due to it's touted resale value, Turned out not to be true. Got $10,500 more for my trade at another dealership, (not Toyota) I also purchased extended warranties when we bought the original vehicle and were told it would add value to our truck. Dealers would not allow for any extra value due to the warranty even though there was 90,000km and 40 months remaining. Over $5000 wasted. Don't fall for it.

GREAT SERVICE TEAM! - love604

GREAT SERVICE TEAM! always bring my car here for servicing and is happy with their support. reasonable prices and helpful advsiors. honest and helpful. would definitely recommend them

I have to say Alan Nguyen, our salesman was amazing. - justicemclean

I have to say Alan Nguyen, our salesman was amazing. Although I hate the waiting around while sales people go back and forth to the "Manager", he made the wait worthwhile and fun. He has a great sense of humour and was extremely knowledgable and thorough. It goes without saying, I love Toyota, but now I wouldn't buy from anyone else but Alan.

After reading all the reviewed with JP Toyota, I feel - hawk

After reading all the reviewed with JP Toyota, I feel like want to get my deposited back and go with another dealer. I put down a $1000 on a GH, it's 1 year 5 months passed, no contact from sale rep to let me know what's going on with my order.

I was so overwhelmed with most amazing purchase - yosybarr

I was so overwhelmed with most amazing purchase experience. Tre was the most kind, respectful, Sales representative I’ve ever had. He was new to the game but just WOW, hey Toyota he is an amazing asset to your team. He went above and beyond always keeping me up to date with my purchase. If he didn’t know the answer he went out of his way to get the info and get back to me. Thank you Tre 😊, and of course I would like to thank the other Tre in finance, you were fabulous. To the two Tre’s I am so grateful that you were the team to help me get to the finish line. Kathleen

Big thank you to Brent Loyd , for the care and thorough - rain13bw

Big thank you to Brent Loyd , for the care and thorough assistance in us buying our Rav4 Hybrid. He was thoughtful and patient with all our queries and concerns with the car and the deal. Over and above, no pressure to upsell or purchase extra. It was a very pleasant experience to deal with him. TJ was also right there for us, originally he called us about the vehicle, as he knew we were interested to purchase a hybrid, with no wait, however we acted on it quickly and went in on a day that he was not working. Both He and Brent were great to work with. Izck did a through job of paperwork and supporting us in explaining many of the details of the purchase. It was a good experience and I ended up with a very nice deal and a beautiful car ..on my birthday! YAY

Purchased a used Tacoma at Duncan Toyota that was very - Deare

Purchased a used Tacoma at Duncan Toyota that was very clean and had a complete service record. Liam the salesman/product advisor was very helpful and knowledgeable. We would recommend this dealership and especially Liam, he was excellent in answering all questions and taking care of details. Don & Louisa in Nanaimo. Thank you Liam for the quick professional service.

Had an easy hassle free experience at Toyota Nanaimo! - chelaineg

Had an easy hassle free experience at Toyota Nanaimo! everyone I dealt with was fast and efficient. A big shout out to Cara, what a pleasant surprise, honest, up front, and knowledgeable. Dave the manager was also on point. Thank you

Great experience, professional staff and friendly support... - B. Ghashghaee

Great experience, professional staff and friendly support and service. They gave me a peace of mind and left me alone with car to decide which I never seen this in any other dealerships. Usually they stick with you like glue until your brain is washed and getting numb. But in valley Toyota you are absolutely free and comfortable. Manager of used department Dustin he is well educated and knows how to run the business. I do appreciate all the staff kindly specially Shauna. Highly recommended Vally Toyota in Chilliwack ,BC.

The owner of this dealership changes deals without - DonnaM

The owner of this dealership changes deals without discussion, is comfortable ignoring requests for communication, assumes sales and service income while ignoring clients. The staff is comfortable treating long term clients rudely or with a “just trying to do my job” reply. There is something very strange going on with the lack of professional response. Almost like they think they are supposed behave like they do. Off putting.

I have always bought my vehicles from Granville Toyota. - kristine_ho

I have always bought my vehicles from Granville Toyota. Have been their customer for more than 10 years. I find their price reasonable and service reliable. I specially appreciate Derek Leow who is always friendly and helpful. Thank you1

My husband and I have owned 6 Toyota vehicles over the - Denise Moore

My husband and I have owned 6 Toyota vehicles over the last 40 years. All of our prior experiences were in Ontario and they were all fully satisfactory. We moved to Vancouver Island just over a year ago and were lucky enough to choose Alberni Toyota as our go to dealer. It happens to be the closest to us but there are three within an easy drive. The service Alberni Toyota provides is exceptional. I thought maybe we just lucked in the first day and everyone was on their game but here we are a year later, still shaking our heads at what a pleasure it is to do business with them. The facility has been thoughtfully designed with client comfort in mind - a dedicated and convenient entrance for service where you drive right up and are taken care of, and inside while you wait, there are multiple lounging spaces, reading material, a TV, wifi, beverage options and very clean washrooms. The service staff are happy, friendly, professional and efficient. They appear to actually enjoy what they do. At the end of our appointment our vehicle was returned to us washed, vacuumed, and ready to go. So glad to own a Toyota and so happy with Alberni Toyota for service!

2007 Chevrolet 2500 - jordan_mallais

I called very interested in this truck .I was put though to a saleman named Bob Y. I told him i was extremely into the truck just needed a couple more pictures of it he seemed willing to help sent a few pics of the truck. Then i asked for a few more never got them and now i get a email that the truck has sold! I asked him to put a hold on it but its gone i just wanted to let you know I work at a dealership and have bought many different motorcycles and vehicles. If he would have asked for a deposit i woulda gave him one gladly . This was a terrible experience for me i just wanted to let you guys know thanks for your time

Great service overall - CAF

A big thanks to Robert. He was very helpful in explaining what all of my options were pertaining to my brake service. He didn't try to oversell getting my brakes done, as they were good enough to take me well into the next service, I appreciated that as my finances are limited and if he had advised me to get them done instead of waiting, even tho it would have been a hardship, I would have had them serviced. He also told me what to expect at my next service. I liked that fact that my services can be pulled up by computer so he was also able to tell me when the last time my air filter had been changed. The shuttle driver was busy when my car was ready so Robert even picked me up himself. I didn't expect it, but did appreciate the fact that he remembered that I had a new dog at home and was worried about it being left alone too long! Just an example of the small things that add up to excellent service that goes beyond the technical aspect.

Have only ever owned Toyota cars. This is the... - Lynn

Have only ever owned Toyota cars. This is the friendliest, most efficient, fairest dealership with which I’ve dealt. Appreciate very much the knowledge and service provided by Laura Lister and Dave Corrigal.

Andrew and his team were beyond excellent as my wife who - Gary David

Andrew and his team were beyond excellent as my wife who has a terminal illness was eager to get a vehicle that was on order” they expedited the process !! I am grateful beyond belief Thank you for your professionalism and efforts

WORST DEALERSHIP EVER!!! :( - Mona2000

I bought a brand-new forerunner and the salesman told me to get a remote start from somewhere other than Toyota but to go to a reputable place I did that & the first time I had any problem with the car they tried to void my warranty and told me it was because I got an aftermarket remote start which is what the salesman told me to do !!! I tried talking to the service manager and she was extremely rude and dismissive I tried talking to the general manager and he was very rude as well . I have always wanted a forerunner but I have recently sold it as there is no way in xxxx I will ever go back to Northern Toyota! They are rude & disrespectful they lied to me and they try to scam you every chance they get! DO NOT BUY FROM THIS DEALERSHIP unless you want to waste your money and be treated like garbage.