13 Alberta Volkswagen Dealers

No pressure, knowledgeable salesperson and sales manager - jateed

No pressure, knowledgeable salesperson and sales manager who provided expert service. All my questions were answered! Wonderful experience!

They are professionals. - Medihafazlic

They are professionals. Friendly and they know how to talk to their customers. Great job!

Great experience dealing with Brian at Norden while - CJ

Great experience dealing with Brian at Norden while looking for a SUV. He was very patient and never once pressured me to make a decision until I was ready. The experience from start to finish including dealing with Marco (sales management) and Emily (finance) was professional and top notch! Would highly recommend dealing with Brian at Norden when shopping for your next vehicle.

We had a painless and enjoyable experience at Sherwood - Kimberly

We had a painless and enjoyable experience at Sherwood Park Volkswagen, from our sales person Ishmael to our finance manager Asma. Everyone was knowledgeable, friendly, kind and not pushy. They guided the experience in a thoughtful way that made us feel at ease.

Purchased a brand new 2024 Atlas Cross-Sport from - brandon reynolds

Purchased a brand new 2024 Atlas Cross-Sport from Southgate Volkswagen. Arrived to the dealership Wednesday afternoon with no appointment and requested a test drive. Unit was readied within ten minutes and ample time was offered for the test drive. Sales process was quick and TJ in sales was great to deal with. Sent the quote back twice to have their Mandatory smart program add-on removed, only to find out that their sales manager refuses to sell vehicles unless you sign off on that program. Questionable business ethics from their business management group. After completing sales agreement their finance team had time on the spot to go over the final details with immediate credit approval. Nicky went through the typical finance, accessory packs, and extended warranty options going over any questions with great detail. Requested expedited next day delivery which was accommodated without issue, where they went over the various tech, safety and ergonomic features. Two weeks after delivery I decided to upgrade the kilometre limit of the ten-year extended warranty for resale from 120 to 180k where Mildred and Nicky were again awesome to work with. This is my first experience with the Volkswagen brand.

1. Before the sale - 4 stars. 2. After the sale - 0 - phil.johnson66

1. Before the sale - 4 stars. 2. After the sale - 0 stars. I purchased a pre-owned Audi S5 - beautiful car which I love. The sales experience was good. Friendly, professional, knowledgeable... one hiccup in the finance office otherwise I'd give the sales team a 5/5. I came to pick up the car a few days later. They had put the winter tires in the back. The S5 is a hatchback - to get all 4 tires in there they had removed the cargo cover and put the back seats down. When I got the car home I took out the tires, put the seats back up, and tried to attach the cargo cover. It didn't fit. I went back to the dealership first thing in the morning. They told me the cargo cover comes in two parts and I only have one. They said to give them some time and they'd call me. That was two months ago. I've called, left messages, and emailed several times since. They never reply. I'm fairly certain this is my answer. They're going to ignore me until I go away so they don't have to lose any money. They're half right - I will go away. I was told verbally, and in writing (the Vehicle History Disclosure Statement), that the car has no issues, damage, or is different in any way from an original advertised model. You should not take either at face value. Not from this dealership. The missing part is going to cost me about $300 USD to order, plus shipping. Maybe $500 all told. If you're thinking of buying a pre-owned car from this dealership, save this review first. Once you finish negotiating the price, remember that you saw this online, have a look, and tell them you need at least a few hundred dollars extra as a contingency in case there's something missing or broken that they haven't noticed which will end up being an expense for you. They'll say they can't do it, but they ALWAYS have more to give. Have a look at the average trade in price on kbb.ca for the vehicle you're considering - that's what they paid for it. I'm looking at a 2024 Atlas on their site right now - "reduced" to $49,888. Average trade in for that vehicle is $36,000. 28% profit margin, after reduction. **TLDR - Caveat Emptor at Southcentre VW.

We have been dealing with this dealership for over 8 - LUVVW

We have been dealing with this dealership for over 8 years and they have always provided prompt courteous professional service and auto shopping experiences. Our vehicle are extremely reliable and we are very proud to own a VW! Shelli and Jason are service professionals who care about our autos and ensure they are perfectly maintained. On time and on budget is the norm for all servicing. We appreciate the quality of service and care and attention our vehicles receive. Staff are professional and always willing to assist us with any questions we may have. Thank you Lethbridge VW for being there for us!

My key fob battery needed to be replaced. - marciatisdale

My key fob battery needed to be replaced. I went in and they installed a new one completely free of charge!!

Bought new car through Andre and was extremely happy the... - collhans

Bought new car through Andre and was extremely happy the way him and the rest of the staff treated me. I would absolutely recommend these gentlemen.

Proof of every bad stereotype about shady car dealers. - AirdrieHondaIsARipoff

Came in prepared to lease a new Golf - Knew exactly what a wanted. Barring grotesque incompetence, I was going to buy something. Unfortunately - The Dealer add-on the game.!!! Vehicle MSRP as per VW website: - $24,995. Country Hills "Sale" Price? With all their "mandatory" Bull$h*t add ons they started at $31,496.25 - Fully $4816.25 OVER MSRP I just walked out. Letter I got an email say the MSRP on the website was not correct and then in Alberta MSRPs were magically higher. Again.. Total Bull$h*t. I would walk before I bought a car from these.... people..... PS - I was able to locate the exact VW I wanted and was able to buy it at exactly the price and payment available on the VW.CA website. from a dealer with different business practices than County Hills. About a year ago my spouse leased a vehicle from Country Hills and it was a great experience - when I returned the sales person was gone. He was a nice guy, likely had too much integrity to work for these clowns.

I had an excellent experience at Volkswagen! - Peter Changgeun Lee

I had an excellent experience at Volkswagen! All of process was incredible, smooth and All of Staffs are Amazing Friendly, Specially My Salesperson, Izzy (Isabel). She making us feel very comfortable right from the start; Very kind, Patient and Very Helpful all of process. And thanks to Finance Team, Dean; he keeps trying to help us make this work till we pick up my Vehicle. Excellence Team Work and Thanks to All of Team Member.