Straightline Volkswagen
Medicine Hat , AB
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Straightline VW is not for a person who values trust and honesty . There is no value of their words at the time of purchase and also on service. On closing the deal I was told that the first two oil chang honesty . There is no value of their words at the time of purchase and also on service. On closing the deal I was told that the first two oil changes will be on their account and subsequently when booking was made it was confirmed too. But surprisingly after the job was done I was asked to pay with a complete denial of what was committed twice before . I was shown some hand marked ( not printed or typed) with No PPM comment on the sale deed which was surprising as I was told clearly that first two maintenance will be with dealership. These are all proven evidences of dishonesty.I would appreciate if I was told upfront at the time of sell and at the time of maintenance booking this thing . I have decided not to visit this dealership ever for any cause having such a bad taste on my trust and faith on them and also don’t recommend others who believe in honest services to visit. I will also remove the dealership sticker from the back of my car as I don’t want to do free publicity for a business house who are deceiving and dishonest . It looks unethical to me . More
AMAZING! I had the most wonderful experience at this branch. The people and the service was so good I felt like a queen. They listen, they give and most of al I had the most wonderful experience at this branch. The people and the service was so good I felt like a queen. They listen, they give and most of all they go the extra mile to get you in your dream car. Shout out to Dustin the finance manager and Chloe my salesperson. They are absolutely awesome. Take the time and pop in, the people - Manager, Sales Manager and all sales staff are there just for you. You will mot be disappointed. Thank you Straightline VW for making me a part of the family. More
Went in for a tune-up, that went fine. But up sold me a tensioner & belt that cost an extra $600 bucks and had to ask for the replaced parts and couldn't give me the belt just the tensione But up sold me a tensioner & belt that cost an extra $600 bucks and had to ask for the replaced parts and couldn't give me the belt just the tensioner which was definitely still okay. Dealt with this dealership before it changed names and it was good then, but doesn't seem honest now. More
They got sold and now named Straight line Volkswagen. But what i can say same crap as before Sale staff and Sales Manager still not keeping their word. promising you a lot and keeping nothing. So New name sa what i can say same crap as before Sale staff and Sales Manager still not keeping their word. promising you a lot and keeping nothing. So New name same old Crap! More
Bought a used porsche from these guys for $25000. 2 years later they contacted me and wanted to buy it. It was in nice shape still and we had only put on about 3000 kms on it since we bought it. Problem is t later they contacted me and wanted to buy it. It was in nice shape still and we had only put on about 3000 kms on it since we bought it. Problem is they would only offer me $4000. As far as I an concerned these guys are con artists and I would never deal with them again. They just sent an email wanting to buy my car again. LOL. More
They Just Don't Care Apparently their business is doing so well that they recommend ppl to go to Jiffy Lube for any kind of service as they don't have time or staff for sm Apparently their business is doing so well that they recommend ppl to go to Jiffy Lube for any kind of service as they don't have time or staff for smaller issues. Good Help Is Just So Hard To Find These Days, The Same Can Be Said About This Dealership! More
Bought new car through Andre and was extremely happy the way him and the rest of the staff treated me. I would absolutely recommend these gentlemen. way him and the rest of the staff treated me. I would absolutely recommend these gentlemen. More
Scammers, dishonest So bad. Can’t give them even 1 star. Putting a complaint in with AMVIC. Violated each and every rule and regulation AMVIC has posted. In a heated disc So bad. Can’t give them even 1 star. Putting a complaint in with AMVIC. Violated each and every rule and regulation AMVIC has posted. In a heated discussion about a vehicle they sold my army vet brother with ptsd, the sales manager stated that “he had to feed his family “. BY RIPPING VULNERABLE PEOPLE OFF??? Don’t know how he lays his head down and sleeps at night. Karma is a xxxxx. More
salesman was a rude little jerk so I see a Toyota Camry advertised online and when I went to see the car, Erin was the salesman who meets me in the lot.He says the car may be at anot so I see a Toyota Camry advertised online and when I went to see the car, Erin was the salesman who meets me in the lot.He says the car may be at another lot of theirs and he would check it out. I go in and meet the salesmanager who says he would track down the car. I watch as he goes outside and lights up a smoke instead of dealing with the missing car issue.Erin goes out to get him and Im told that its at their KIA dealership 2 minutes away.I said id head over to the KIA shop and if I buy it,id ensure Erin gets his commission. They insist I wait and they would go get it.Because it was extremely cold they had to warm up the vehicle they would use to get the Camry so it would take a bit to do so.I said I would prefer to just go over there but Erin said no ,and when the sales manager was out of earshot, he explains that thats not how they operate. I said this was strange and I called xxxxxxxx.Erin then asked me in a very nasty tone"do you work here" so I walked out ,never to return.It might be an important thing to note I bought a brand new Jetta from these people a few years back,but never again! Way to go Erin,and keep on smoking ,Mr salesmanager! More
Selling broken down vehicles from auction. I traded in my Honda for a Volkswagon only to find out it had a slipping timing chain a week later. They only offered to pay for half the quoted $8000 I traded in my Honda for a Volkswagon only to find out it had a slipping timing chain a week later. They only offered to pay for half the quoted $8000 repair after I called the head of Volkswagon. The car was 14000after my trade in. I found out they buy cars for chesp at auction to resell and they are probably not checked out properly at all. So beware I got totally scammed. More

