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Grande Prairie Volkswagen
Grande Prairie, AB
1,287 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,287 reviews
May 02, 2026
it was really easy to shop there. I found my vehicle in one day and drove away the next , they had exactly what I wanted. The car salesman was kind enough to lineup all my options out I found my vehicle in one day and drove away the next , they had exactly what I wanted. The car salesman was kind enough to lineup all my options out in front so I could compare them side-by-side super easy. Everybody was so kind and the drink station is great. lol. More
by cas
May 02, 2026
Navpreet, who sold me the truck, was beyond professional, very intellectual of the knowledge of the truck , and most of all she gave me the best deal , honest, caring and reliable ! 5 star! very intellectual of the knowledge of the truck , and most of all she gave me the best deal , honest, caring and reliable ! 5 star! More
by Calebwendy2020
April 29, 2026
No real customer service focus. Terrible. Not worth to do service or repairs. Terrible customer service manager. Terrible. Not worth to do service or repairs. Terrible customer service manager. More
by udor2008
April 28, 2026
I had a recall on my 2023 Tiguan but the dealership handled it quickly! They arranged for a shuttle to take me to and from my home. Excellent service! handled it quickly! They arranged for a shuttle to take me to and from my home. Excellent service! More
by houlderka
Employees Worked With
April 28, 2026
Franklin is always the salesman we send everyone to! And will continue to recommend in the future. And will continue to recommend in the future. More
by Dawn
Employees Worked With
April 20, 2026
I purchased two vehicles from them and both were excellent experiences. They clearly explained my options and were very helpful. excellent experiences. They clearly explained my options and were very helpful. More
by Shybin
April 15, 2026
Waited 2 weeks for an appointment, and they did not have any parts , so nothing was fixed I will never go to this dealership ever again. Terrible service . any parts , so nothing was fixed I will never go to this dealership ever again. Terrible service . More
by Glenna
April 15, 2026
I had a great experience while checking out a used car at your dealership. Navpreet was an absolute pleasure to work with. She was very informative and easy to talk to without making me feel pressured into your dealership. Navpreet was an absolute pleasure to work with. She was very informative and easy to talk to without making me feel pressured into buying the vehicle. I can honestly say that she made my purchase a pleasurable experience. Both the sales manager ( I think that was who she confired with), and the financial manager also made me feel at ease and had great personalities. I would recommend your sales team and dealership to others. Thank you! More
by hoflinjuanita
April 13, 2026
Absolutely phenomenal people to deal with, a great experience. ❤️❤️❤️❤️❤️❤️ I highly recommend going to them, all smiles and actual honesty. experience. ❤️❤️❤️❤️❤️❤️ I highly recommend going to them, all smiles and actual honesty. More
by Dan
April 12, 2026
My purchase experience was great however this last service was not so great. Paid $350 for my VWAtlas to be detailed, only to find that they cleaned just the front and passenger back. They “ran out service was not so great. Paid $350 for my VWAtlas to be detailed, only to find that they cleaned just the front and passenger back. They “ran out of time” to do the rest of the vehicle. No one could pick up a phone and call me to see if I was willing to pay for the extra time? Also you had time to put everything from the vehicle into the back but you couldn’t put it in a box? That would have saved some time and maybe the back then could have been cleaned. Service lady said it was unacceptable but then after finding about the allotted time could offer no further assistance. We noted an issue about the front passenger seat, they noted there was nothing wrong with the front drivers seat, we had to text back that they were looking at the wrong seat. No one had the sense to think “hmm, maybe we have the wrong seat”. More
by gairdner22
Employees Worked With
Samantha Aghdasy
