Southgate Volkswagen

I had a great experience working with Edric. He did an excellent job and will say as an ex-police officer, I really appreciated that this dealership recognizes first responders and veterans by o He did an excellent job and will say as an ex-police officer, I really appreciated that this dealership recognizes first responders and veterans by offering special preferred pricing represented by one of there managers Aaron who was also fantastic to deal with. They were the only dealership I dealt with that acknowledged and offered this kind of discount, and it really came in play when it came time to make the deal. It’s great to see a dealership that genuinely appreciates those who have served their communities. Thanks to Edric and the team for the great service and for recognizing first responders and veterans. More

Eric was awesome and very helpful with your Clientele. He answers questions truthfully. He is an asset in your Dealership. Thank you Eric for everything. He answers questions truthfully. He is an asset in your Dealership. Thank you Eric for everything. More

David is extremely professional. He is straight forward which I really appreciate. Very helpful in all aspects. He is straight forward which I really appreciate. Very helpful in all aspects. More

Wonderful experience at Volkswagen Southgate- the staff were friendly, knowledgeable and very patient while I was making my decision to purchase a new vehicle! were friendly, knowledgeable and very patient while I was making my decision to purchase a new vehicle! More

They are a friendly and helpful group of staff. They really to me when I truly needed it. Thank you for the care and support. They really to me when I truly needed it. Thank you for the care and support. More

My salesperson Dan was great. My experience with Terry in the finance department was horrendous. He berated me for over an hour when I refused to buy the extended warranty. I have My experience with Terry in the finance department was horrendous. He berated me for over an hour when I refused to buy the extended warranty. I have never been spoken to that disrespectfully before. He commented that he always advises women to bring someone with them to negotiate a car deal. I now understand the reason why is because he makes the process as painful as possible for a female attempting to buy a vehicle on her own. I left the dealership deeply regretting doing business with Volkswagen. I should have got up and left after 2 hours of Terry attempting to upsell me on products I repeatedly told him I did not want, but I was worried I would encounter the same issue at a different dealership. I have no idea if he treats everyone that way, or if it was because I am a woman in my 20s. Either way he needs to seriously amend the way he speaks to customers. More

I was treated with respect. As a woman purchasing a car everyone understood I was the buyer and treated me accordingly. Unlike all other VW dealerships who deferred to my husban As a woman purchasing a car everyone understood I was the buyer and treated me accordingly. Unlike all other VW dealerships who deferred to my husband, even calling him to negotiate. More

TJ our sales guy was phenomenal! Mitchell the finance manager was so thorough and organized. Overall excellent experience purchasing the new vehicle. Thanks you! Mitchell the finance manager was so thorough and organized. Overall excellent experience purchasing the new vehicle. Thanks you! More