Tony Graham Kanata Toyota
Ottawa , ON
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160 Reviews of Tony Graham Kanata Toyota
Professional, friendly, knowledgeable I was very impressed with the help Taylor provided in choosing our next vehicle. The facility is top notch and everyone appears very tuned into the c I was very impressed with the help Taylor provided in choosing our next vehicle. The facility is top notch and everyone appears very tuned into the customer here. I've dealt with many dealerships over the years and Kanata Toyota is the best so far! We also love our new RAV4! More
Great Salesman This is my second vehicle that I have purchased from Kanata Toyota. Both times, I have dealt with salesmen who were friendly, helpful and easy going This is my second vehicle that I have purchased from Kanata Toyota. Both times, I have dealt with salesmen who were friendly, helpful and easy going which made the process less aggressive. More
Above and beyond I had an intermittent problem with my front washer nozzles as they were not spraying in the cold weather. I went in without an appointment. Lindsay, I had an intermittent problem with my front washer nozzles as they were not spraying in the cold weather. I went in without an appointment. Lindsay, the advisor, took my car in immediately after I told her that I have been using winter fluid for the last two fill ups. I had to wait because the technicians were on lunch and she apologized for that. It took a few hours to figure out the problem. They said it was the check valve but I would have to come back when the part comes in. Then they came back and told me that they will take it from one of the new cars so I don't have to come back. They replaced the check valve but when tested, it did not fix it. Eric, the foreman, was persistent enough to continue to track the problem to a kinked line. I wish to thank Lindsay for validating my car problem and treating it like a serious safety issue. She has excellent people skills, showing empathy and giving clear explanations on what was happening throughout the process. I also wish to thank Eric for going the extra mile in isolating the problem. He could have just ordered another washer fluid pump but that may not have fixed the problem. More
Kanata Toyota This is my second buy from this dealership and I will be back. The staff was so helpful, without being pushy. They really listened to my needs and t This is my second buy from this dealership and I will be back. The staff was so helpful, without being pushy. They really listened to my needs and took a lot of time with me. More
Great service nice welcoming. Friendly environment. Would absolutely go back to buy an other vehicle. Glad I purchase my SUV there. Great prices on used vehicle. nice welcoming. Friendly environment. Would absolutely go back to buy an other vehicle. Glad I purchase my SUV there. Great prices on used vehicle. More
Purchase of a new 2018 Highlander We had done our research prior to arriving at the dealership. Our salesman was excellent and very well organized. He listened carefully to what we w We had done our research prior to arriving at the dealership. Our salesman was excellent and very well organized. He listened carefully to what we wanted and this translated in us getting a great vehicle in a great dealership. As always Toyota Kanata has very good service and is attentive to clients requirements. This in sales as in service. More
2018 Tacoma TRD Off-Road The staff at Tony Graham Kanata Toyota were exceptional. Alex Fok was very helpful, knowledgeable, and understanding throughout the process of acquiri The staff at Tony Graham Kanata Toyota were exceptional. Alex Fok was very helpful, knowledgeable, and understanding throughout the process of acquiring my new Tacoma, from our first meeting nearly 2 years ago when I was still deciding what vehicle I wanted Alex provided a stress and pressure free environment. Loren Henson was very knowledgeable on the vehicle when he walked me through the operation of the various features and systems during the delivery. More
Great staff and Great experience Great staff very friendly and helpfull. Loren Henson was explained all about our new Toyota Raw 4 Platinium. We visited a tiwice time and he was verr Great staff very friendly and helpfull. Loren Henson was explained all about our new Toyota Raw 4 Platinium. We visited a tiwice time and he was verry helpfull and effidence. More
2016 Venza This was the most rewarding car purchase experience I've ever had. They were professional, thoughtful and totally organized. I felt very comfortabl This was the most rewarding car purchase experience I've ever had. They were professional, thoughtful and totally organized. I felt very comfortable throughout the entire experience and am very happy with the vehicle. Loren was a pleasure to deal with. Bruce More
2018 IM I had a great experience from the moment I walked through the door to the time I left after picking up my new vehicle. My sales representative, Loren I had a great experience from the moment I walked through the door to the time I left after picking up my new vehicle. My sales representative, Loren Hanson, was very helpful and knowledgeable. More