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Tony Graham Kanata Toyota

Ottawa , ON

3.7
161 Reviews
Call Dealership (613) 271-8200
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600-2500 Palladium Dr

Ottawa , ON

K2V 1E2

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161 Reviews of Tony Graham Kanata Toyota

September 21, 2016

appalled Was trying to negotiate a deal on a used and new Rav4 and the sales rep actually told me and I quote...."my manager is angry feels you should do your More

by xj792
Customer Service
Recommend Dealer
No
Employees Worked With
Taylor Hill
Report | Print
Jan 26, 2017 -

Tony Graham Kanata Toyota responded

Hello, It has come to my attention that you've had a less than pleasurable experience in our store. I apologize on behalf of the entire Tony Graham team that it has taken so long for us to address this complaint . In no way do we ever want a customer to feel they've had a negative experience with us and I hope there's a way we can earn your trust again. If there is anything we can do to rectify this negative experience please do not hesitate to contact me directly. Kind regards, François Badaan - Sales Manager, Kanata Toyota 613-271-8200 ext. 511

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