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Tony Graham Kanata Toyota

Ottawa , ON

3.6
160 Reviews

600-2500 Palladium Dr

Ottawa , ON

K2V 1E2

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160 Reviews of Tony Graham Kanata Toyota

March 24, 2017

Great Experience I purchased our 2nd vehicle from Kanata Toyota. This one was a 2017 4-Runner Trail. Loren was very easy to deal with and on delivery day, Loren went t More

by Donald Pugliese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren, Brandon, Michelle & Harry
March 23, 2017

Seemless Great experience for buying my first car. My only advice is look for Marcus when you come in. He really made it feel like it was about my needs and ho More

by Anon A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Knight
March 08, 2017

First net new car I had to purchase a new car unexpectedly and the experience I had with Tony Graham Kanata was stress free. I felt no pressure to buy. I also found t More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Henson, Michelle Evans
February 01, 2017

First new car purchase This was my first experience buying a new vehicle and I plan to return the next time around. The sales staff were friendly and always offered me a cof More

by knovktown
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marcus Knight
January 28, 2017

Great service We test drove a Rav-4, as it was part of the segment of vehicles that we were shopping in. Had the purchase been based purely on the sales experience, More

by mjyahoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Guillet
January 25, 2017

Amazing customer service! Our sales rep fought for the best price for us and gave us the best price for our trade in. Very knowledgable of the vehicle we wanted. Transaction wa More

by Shammgod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Viet Nguyen
January 24, 2017

My visit. Very happy with the service. Viet was prompt and quick to attend to my needs. Although I did not make a purchase I will be back to see him! More

by 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Viet
January 24, 2017

Great Easy Experience Wonderful honest, knowledgeable and very kind staff. I was provided with the best service and care. If you are looking for a great experience I highly More

by Awidmayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Savanh
January 24, 2017

Quick and easy No xx....they give you the price and it's yes or no....no time wasted. Would go there to buy at anytime. Best service ever. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Viet Nguyen
September 21, 2016

appalled Was trying to negotiate a deal on a used and new Rav4 and the sales rep actually told me and I quote...."my manager is angry feels you should do your More

by xj792
Customer Service
Recommend Dealer
No
Employees Worked With
Taylor Hill
Jan 26, 2017 -

Tony Graham Kanata Toyota responded

Hello, It has come to my attention that you've had a less than pleasurable experience in our store. I apologize on behalf of the entire Tony Graham team that it has taken so long for us to address this complaint . In no way do we ever want a customer to feel they've had a negative experience with us and I hope there's a way we can earn your trust again. If there is anything we can do to rectify this negative experience please do not hesitate to contact me directly. Kind regards, François Badaan - Sales Manager, Kanata Toyota 613-271-8200 ext. 511

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