Thornhill Hyundai
Thornhill, ON
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443 Reviews of Thornhill Hyundai
Check engine light continually came on The check engine light on my 2011 Sonota Hybrid repeatedly came on, finally on the third return to the dealership they consulted with Hyundai Canada a The check engine light on my 2011 Sonota Hybrid repeatedly came on, finally on the third return to the dealership they consulted with Hyundai Canada and a replacement part was sent and installed. The dealership at all times took ownership of this problem and finally resolved the issue as a warranty item. More
Be careful during price negotiation Last Autumn, I bought a Sonata from Amir Dadgar. While we were negotiating the price, he offered me 3 coupons for free oil changes instead of loweri Last Autumn, I bought a Sonata from Amir Dadgar. While we were negotiating the price, he offered me 3 coupons for free oil changes instead of lowering the price further. Before accepting the offer, I asked him if there were any strings attached to the oil change coupons he offered, such as “2 for 1”, or if any purchase necessary to get the free oil change?. He reassured me that it was not the case and the oil changes will be offered for free. However, when I tried to use the oil changes, the service department told me it was a coupon which qualified me for a free oil change after purchasing 4 oil changes. I called and visited the dealership multiple times, but was not able to meet with Amir due to his broken leg. When I called him on his cell, he denied of any mention of the “offer” before (of no strings attached) and just said "I don't remember". More
Service Problem Rectified Immediately Recently I had a problem related to the servicing of my 2009 Sonata. I was very upset and disappointed with my experience with the Service Department. Recently I had a problem related to the servicing of my 2009 Sonata. I was very upset and disappointed with my experience with the Service Department. I sent an email with the details of my experience to the Dealership. Later in the evening, I received an email acknowledgment of my complaint with the promise that there would be a follow up. Within a few days Jeff Copan, V.P. / General Manager of Thornhill Hyundai and Richmond Hill Hyundai, called me on the phone. He was very concerned with my issue and wanted to clarify it and rectify the situation. Scott Provost did a thorough examination of my car and covered all the details with Jeff and I. As a result of the actions of both Jeff and Scott, my confidence in the Service Departments in both dealerships has been restored. I did not expect to be treated so well and I have been assured by Jeff that he has taken steps to make sure this situation/problem will not be experienced by future Service Department customers. Thanks again to both Jeff Copan and Scott Provost, you have restored my trust and confidence in the Dealership Service Departments of both Richmond Hill and Thornhill Hyundai. Paul Glionna Thornhill Ontario More
So Far, A Delightful Experience! I've driven my 2014 Hyundai Accent for just over 2,000 km now, mostly on the highway. The vehicle is a delight, which by definition is beating expecta I've driven my 2014 Hyundai Accent for just over 2,000 km now, mostly on the highway. The vehicle is a delight, which by definition is beating expectations. For a small car with a small engine, it delivers adequate power efficiently. Hyundai claims a highway gas mileage of 38 mpg (16 km per liter), but I have consistently witnessed 47.3 mpg (20 km per liter), a full 25% better! Fernando Toro, Sales Executive at Thornhill Hyundai, has been proactively and patiently helpful since the moment I stepped into the dealership and is a big part of the delight. Leslie Dagatan, Financial Services Manager, has also provided very friendly assistance. Of course, I still have to experience their maintenance service to confirm Thornhill Hyundai's overall excellence. Kai More
Excellent Service from Luiza Fon Goldring It was a Saturday afternoon in 2011 when I step into this dealership for the first time and even though they were about to close the doors, Luiza welc It was a Saturday afternoon in 2011 when I step into this dealership for the first time and even though they were about to close the doors, Luiza welcomed me with answering all my questions in a professional and a very friendly manner and the time I finished my visit was already 30 minutes after the hours. I highly recommend Luiza. She is very knowledgeable sale person and also passionate about what she is doing! More
honest and friendly I purchased a 2014 veloster through Fernando Toro. He was honest and friendly. Since this was my first car purchase, there were some things I was conc I purchased a 2014 veloster through Fernando Toro. He was honest and friendly. Since this was my first car purchase, there were some things I was concerned about and I had a high demand for many things. Fernando was able to accommodate my needs 100%. I recommend this dealership and all the staff here to anyone who wants to buy a Hyundai. ALSO, I would like to thank Ashley and Leslie for their hard work as well. More
The best salesperson, Luiza Fon Goldring I just bought my first Hyundai car, Veloster. Before I chose Hyundai, I was shopping around until I met Luiza Fon Goldring, the best salesperson I've I just bought my first Hyundai car, Veloster. Before I chose Hyundai, I was shopping around until I met Luiza Fon Goldring, the best salesperson I've ever met. She's very friendly and I feel I can get all the help I need from her and her team. The Veloster is fantastic and I love it so much. I highly recommend this dealership, because buying cars is not just the car itself but also the service we can get from the dealership. More
Purchase 2014 Hyundai Elantra GL I have recently purchase a 2014 Elantra GL from Luiza Fon Goldring at Thornbill Hyundai. Luiza was very helpful. She was very professional and detai I have recently purchase a 2014 Elantra GL from Luiza Fon Goldring at Thornbill Hyundai. Luiza was very helpful. She was very professional and detailed in explaining the different models to help us in making our car selection. We had a wonderful experience and would definitely recommend Luiza at Thornhill Hyundai to our family and friends. More
Nazanin Gr I bought two cars From Luiza Fon Goldring at Thornhill Hyundai.Luiza is a really nice and beautiful girl both inside and out.She is really helpful,pro I bought two cars From Luiza Fon Goldring at Thornhill Hyundai.Luiza is a really nice and beautiful girl both inside and out.She is really helpful,professional and caring.I had an accident last winter and my car was total loss.Luiza helped me to buy my new car offering a really good price and I was able able to buy a new upgraded Elantra with the same price as my previous car which was a 2013 model.I would definitely recommend her in case you want to buy a car in this dealership.She is the only sales person I know who cares more for the customer than the sales or commission. MJ(Mahmoud Haj) also helped me a lot in financing my car and getting my insurance.Although I was new to Canada and I didn't have a good credit history ,he helped me to finance my car with no down payment and at a very good rate.He is always so welcoming and caring and friendly.He made a lot of effort for my insurance problem for my previous car.My experience with Thornhill Hyundai ,specially with help of Luiza and MJ was one of the best in Canada. More
Preofessional and Friendly Service Since this was our first car purchase, I wanted a sales consultant who wouldn't push us into a purchase, rather walk us through the pros and cons of t Since this was our first car purchase, I wanted a sales consultant who wouldn't push us into a purchase, rather walk us through the pros and cons of the vehicle and let us decide.... Luiza fit the bill perfectly. She was friendly, professional and took a lot of time and care in walking us through the features of the vehicle and answered all our questions patiently. She was keen that we take the vehicle for a test drive so that we got a feel for the handling. Most impotatntly she made us feel very comfortable through the whole buying process. The next time you are looking to buy a vehicle, I would strongly recommend that you meet Luiza! Thanks Luiza and Thornhill Hyundai... I look forward to a great relationship while we enjoy our Santafe!!! More