Thornhill Hyundai

Worst dealer for customer service and attitude I would not recommend anyone to visit this dealership for sales or service, the receptionist named Lauren is very rude and not helpful, I purchased th I would not recommend anyone to visit this dealership for sales or service, the receptionist named Lauren is very rude and not helpful, I purchased three vehicles here at the same time, with all three vehicles i had to go back at least twice, most times three or four times for the same service issue Service department rarely answer your calls unless you're booking an appointment which is a different department Never buying Hyundai again More

A First- No pressure sales By prior appointment, we met with Stan late Saturday afternoon. We managed to get in a couple of test drives and discuss the vehicle options and prici By prior appointment, we met with Stan late Saturday afternoon. We managed to get in a couple of test drives and discuss the vehicle options and pricing associated with our direction but not final decision. Stan fully understood our need to spend a day (Sunday) going over the numbers and rationalize this expense in our family budget. We told Stan we would have our final decision Monday morning. At no time did Stan pressure us to sign before leaving. No pushy sales tactics just his understanding of our needs. "Be backs" do come back when not pressured! Thanks Stan for your patience. We love our 2015 Sante Fe! More

Helpful Stan was above and beyond helpful during the times we visited the dealership. He was very patient and took the time to listen and understand my needs. Stan was above and beyond helpful during the times we visited the dealership. He was very patient and took the time to listen and understand my needs. Thank you! More

Excellent advice! Carl was very helpful in going over all the features of the vehicle and answering all our questions. He explained the differences between the 2 models Carl was very helpful in going over all the features of the vehicle and answering all our questions. He explained the differences between the 2 models we were considering. We felt very confident that we had picked the vehicle that best suited our needs and appreciated all the advice that Carl gave us. We would recommend this dealership and especially Carl to anyone looking to purchase a vehicle. More

Excellent customer service at Thornhill Hyundai! We were helped by Warren and Stan during our vehicle purchase (Hyundai Elantra). Both of them went above and beyond to help us choose a new vehicle. T We were helped by Warren and Stan during our vehicle purchase (Hyundai Elantra). Both of them went above and beyond to help us choose a new vehicle. They took the time to listen to our needs and made suggestions in response. Also, they took the time to answer all of our questions-- never making us feel rushed or under pressure. After purchasing the vehicle, both Warren and Stan continued to take their time in explaining the key features of our purchased vehicle. They also made sure to answer any remaining questions we had. Both are clearly knowledgeable about Hyundai vehicles and are also very pleasant and approachable. Thank you! More

Very welcoming and professional I bought a used car from Thornhilll Hyundai dealership this week ! . Fahad who is the used cars manager was very helpful and easy to negotiate with al I bought a used car from Thornhilll Hyundai dealership this week ! . Fahad who is the used cars manager was very helpful and easy to negotiate with also very pleasant . Fahad introduced me to Aaron who answered all my questions and we went together for the car test drive !. The dealership environment was very welcoming also professional and you will be taken care off by Tai !. Really, I had very positive experience today and the car finances was finished by Joanne . Thank you Thornhill Hyundai , keep the good work More

Respectful and Professional After shopping around for a new car, we had the pleasure of dealing with Stan Lubovsky who immediately welcomed us to the dealership and helped us fin After shopping around for a new car, we had the pleasure of dealing with Stan Lubovsky who immediately welcomed us to the dealership and helped us find the car we wanted. He then took the time to get to know us and put the best deal together, especially compared with other dealerships. Stan introduced us to Solomon who took care of the paperwork and got us on our way. When we came to pick up the car, everything was in order and Stan did a comprehensive walk through of the car's features and then introduced me to the service team. What a great experience. Thank you. Frank More

Easy to negotiate, great to deal with. Service was great, easy to deal with. In the end it comes down to having a positive buying experience, which they delivered on. No pressure tactics, a Service was great, easy to deal with. In the end it comes down to having a positive buying experience, which they delivered on. No pressure tactics, andthey were very good to negotiate with. They didn't "play games". They tracked down the car in the colour we wanted and kept their word when the Hyundai manufacturer deal changed why we were waiting for delivery, they closed the sale with the better deal. A dealer that puts $$$ in your pocket is one worth speaking with. More

Worst Service Ever Horrible service. They only care about you when you're purchasing the vechice. Once you drive the car off the lot they don't return your calls. I've c Horrible service. They only care about you when you're purchasing the vechice. Once you drive the car off the lot they don't return your calls. I've called a number of times, they always say they will get back to you, but they never do. I leave voicemails, but they are never returned. When they do answer your call, all they say is they were busy. This pretty much says I don't care about you. Don't buy a car from Thornhill Hyundai. Better yet, don't buy a Hyundai car. More

The Best Dealer Experience - 2006 Elantra Our experience was aboslutely amazing. This was our first experience with Hyundai, and because of the kindess and expertise demonstrated by Warren and Our experience was aboslutely amazing. This was our first experience with Hyundai, and because of the kindess and expertise demonstrated by Warren and Stan, we are definitely coming back to Thornhill Hyundai for our next car purchase. Warren and Stan are truly exceptional employees. They are honest and kind workers that made sure we were satisified with Hyundai's service and helped us make one of the best purchases of our lives. Warren and Stan are truly good at what they do. They're customer oriented and they're efficient. As a matter of fact, they helped us come to a decision within 15 minutes. Because of their amazing customer service, we'll be Hyundai customers forever! Great Job Guys!! More