Thornhill Hyundai
Thornhill, ON
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439 Reviews of Thornhill Hyundai
A wonderful experience!!! I have recently purchased my new 2015 Hyundai Accent from Stan Lubovsky. He is the floor manager at the dealership. He took the time to listen to my c I have recently purchased my new 2015 Hyundai Accent from Stan Lubovsky. He is the floor manager at the dealership. He took the time to listen to my concerns and found the wright vehicle for me. He was very informative and supported me all along the way until delivery, and even after. He assured me that if I ever needed something he would be there for me and I believe it. Thank you Stan! Love my new Car. Mardon More
An unexpectedly pleasant experience From the first meeting with Luiza, through to subsequent introductions to and meetings with key members of the dealership team, leading to personal fo From the first meeting with Luiza, through to subsequent introductions to and meetings with key members of the dealership team, leading to personal follow-up a couple of weeks after the purchase, the entire experience was a smooth, pleasant and professional 5 out of 5. More
An excellent car dealer Luiza was an excellent car dear. She had a wide knowledge of every car within the dealership and helped us choose the right vehicle for me and my chil Luiza was an excellent car dear. She had a wide knowledge of every car within the dealership and helped us choose the right vehicle for me and my children. She was very helpful in providing us information about the car we purchased and was very thorough in helping us through the process. More
satisfied customer I had decided that I wanted to purchase a Hyundai for my wife and from the first visit to the dealership in Thornhill I was made to feel that my busin I had decided that I wanted to purchase a Hyundai for my wife and from the first visit to the dealership in Thornhill I was made to feel that my business was appreciated. My first contact was with Luiza Von Goldring and within minutes I was impressed with her sincerity and product knowledge. As a career saleman myself I felt that i was in the hand of a professional who would not only take my interest to heart but who would be a valuable contact at the dealership following my purchase and throughout the servicing of the vehicle I would purchase. During the process I was introduced to the General Manager, the Sales Manager and various other employees in other departments, and again I was impressed with the attention and consideration given to my personal situation. I will be taking possession of my car in the next week, and look forward to a long relationship with this dealership, and especially with Luiza who has done an exemplary job as my main point of contact. Great job by all and would highly recommend a visit More
Best first experience in Canada Luiza helped me to find not only the best deal, but the best car. It's my first car in Canada, and I can tell that was the best support that a seller Luiza helped me to find not only the best deal, but the best car. It's my first car in Canada, and I can tell that was the best support that a seller gave to me. More
Terrible service, gross incompetence, awful customer service I had service at this dealership for 2 years without an issue but will not be returning ever again because of gross incompetence by the service techs. I had service at this dealership for 2 years without an issue but will not be returning ever again because of gross incompetence by the service techs. On 3 consecutive occasions they failed to pull my tires from storage so they could be installed on time. The first two times this happened, no one notified my until I came back to the dealership to pick up my car and did nothing to help until I complained. Each time this happened I was told the week before that my tires were ready to be installed yet mistakes consistently delayed my service and forced me come back multiple times for a simple tire change. I've lodged complaints with the general manager, service manager, and Hyundai Canada -- none have commented or tried to retain my business. They do not seem to care about customer service or retention. In sum: Service was appalling, staff were frequently unhelpful and inconsiderate and did not respect my time. I would not recommend this dealership to anyone. I gave them three chances and they screwed them all up. I am no longer a customer here and will not be returning. More
Tailored Service This was my first car purchase in Canada. I was lucky that I met a sales representative who listened to me and tried to understand what I really need. This was my first car purchase in Canada. I was lucky that I met a sales representative who listened to me and tried to understand what I really need. Luiza offered me good alternatives, the hard part was choosing which is better. She also helped me to make a decision, considering budget, maintain and style. I took a tailored service and a doubt free process. I strongly advise TH Hyundai and Luiza as a sales rep! Thank you More
Excellent service so far My parents own a Hyundai Elantra and I own a Veloster Turbo, both cars have been great so far with minimum issues. Only problem has been alignment iss My parents own a Hyundai Elantra and I own a Veloster Turbo, both cars have been great so far with minimum issues. Only problem has been alignment issues for my Veloster thanks to Toronto roads. I was greeted by Derek who is an absolute pleasure to be serviced by and had the car fixed with in a day. Now I have to take in the Elantra that seems to have a window making noises every little bump, but I know she will be in good hands at Thornhill Hyundai! More
Excellent sales experience I came in to look at possibly purchasing a SantaFe or Tucson vehicle for my wife. I was clear from the start that I would not be making the purchasin I came in to look at possibly purchasing a SantaFe or Tucson vehicle for my wife. I was clear from the start that I would not be making the purchasing decision during that visit. The sales executive Luiza Fon Goldring was more than helpful in understanding why we wanted a new car and how we were going to use it. She spent the time going over all the features of both cars, took me out for test drives in both vehicles and explained the current sales promotion and possible other savings. She was helpful, honest, knowledgeable and very friendly. If i have anyone telling me that they are looking for a new Hyundai, I would not have a problem recommending Thornhill Hyundai and Luiza. More
Excellent Service! Dropped off my car for a one-year service. Derek was very friendly and helpful, and I was able to use their free pick up/drop off service to get to my Dropped off my car for a one-year service. Derek was very friendly and helpful, and I was able to use their free pick up/drop off service to get to my destinations with no hassle. Easy and pain-free! :) More