Thornhill Hyundai

Great experience from the start This is my second car purchased from the Thornhill Hyundai dealership. My first car was 2012 Elantra. The reason I came in 2011 was a good deal, but This is my second car purchased from the Thornhill Hyundai dealership. My first car was 2012 Elantra. The reason I came in 2011 was a good deal, but they bought me with their great customer service. In these four years, I was always treated as the star customer from everyone I met and when the time came to buy a new car, Thornhill Hyundai was my first choice. Tai Liang, Irene Song were very informative, professional , Solomon Oh and Fendy Wong did their best to provide me with the best price and best lease options. Overall: excellent dealer and amazing customer service. More

Excellent dealer ! I went to Thornhill Hyundai several times to check-out available car models. The sales person was very accommodating and kind enough to discuss ! I went to Thornhill Hyundai several times to check-out available car models. The sales person was very accommodating and kind enough to discuss the features of all the available models based on my preference. She followed up my inquiries and provided me the needed information for me to decide which make and car model to consider. Overall: great customer experience. More

Very good experience We needed a car as both of our old cars died within a few months of each other and we had to bus for the first time in years. It was a great experienc We needed a car as both of our old cars died within a few months of each other and we had to bus for the first time in years. It was a great experience. Warren Tom was great to deal with. He was understanding to our needs and made sure we got the car we wanted as others were also looking at it. We had to test drive a different car initially and Warren came along to make sure we experienced as many of the features as possible but allowed us to test drive the car we actually wanted alone which pleasantly surprised us. We do not have great credit and Joanne Leung worked hard to get us the best financing possible. We are very happy with our new car and with the great service we received. We would recommend Thornhill Hyundai to everyone along with Warren Tom specifically or any of the other sales reps from what we saw and experienced. More

For Derek Giffin's Mom Derek was very helpful with my appointment. he was very friendly and got me in and out in a timely manner. Very good work on his behalf. Derek was very helpful with my appointment. he was very friendly and got me in and out in a timely manner. Very good work on his behalf. More

Great First Buy It was a wonderful experience to get my first new car. The stuff is passionate and patient, and they explain all details and questions for me. Also, v It was a wonderful experience to get my first new car. The stuff is passionate and patient, and they explain all details and questions for me. Also, very good price can be found here. More

A pleasent process for buying a new car Bought a new car at the end of Jun. Mr. Tai Liang was a excellent sale. He was pretty frank and tried to be reasonable to make the deal done. He follo Bought a new car at the end of Jun. Mr. Tai Liang was a excellent sale. He was pretty frank and tried to be reasonable to make the deal done. He followed up even after the delivery of the car. I had visited other Hyndai dealers before Thornhill. I have to say that Tai was very profesional comparing with others. Definitely would recommend him to my friends if any of them are interested in Hyundai car. Thanks Tai. More

Worst dealer for customer service and attitude I would not recommend anyone to visit this dealership for sales or service, the receptionist named Lauren is very rude and not helpful, I purchased th I would not recommend anyone to visit this dealership for sales or service, the receptionist named Lauren is very rude and not helpful, I purchased three vehicles here at the same time, with all three vehicles i had to go back at least twice, most times three or four times for the same service issue Service department rarely answer your calls unless you're booking an appointment which is a different department Never buying Hyundai again More

A First- No pressure sales By prior appointment, we met with Stan late Saturday afternoon. We managed to get in a couple of test drives and discuss the vehicle options and prici By prior appointment, we met with Stan late Saturday afternoon. We managed to get in a couple of test drives and discuss the vehicle options and pricing associated with our direction but not final decision. Stan fully understood our need to spend a day (Sunday) going over the numbers and rationalize this expense in our family budget. We told Stan we would have our final decision Monday morning. At no time did Stan pressure us to sign before leaving. No pushy sales tactics just his understanding of our needs. "Be backs" do come back when not pressured! Thanks Stan for your patience. We love our 2015 Sante Fe! More

Helpful Stan was above and beyond helpful during the times we visited the dealership. He was very patient and took the time to listen and understand my needs. Stan was above and beyond helpful during the times we visited the dealership. He was very patient and took the time to listen and understand my needs. Thank you! More