Thornhill Hyundai

Attentive service from the Service Advisor team The team was excellent-attentive, understanding and worked hard to understand my issues and rectify them. I moved from another dealership that had ser The team was excellent-attentive, understanding and worked hard to understand my issues and rectify them. I moved from another dealership that had service issues. I wrote the President of that dealership about the issues several time and didn't even get a response! I think the Thornhill team is outstanding. I love my Hyundai and I will buy another eventually and service at this dealership. I think that says a lot! More

Great Sales experience I found the experience at the dealership to be helpful and efficient. The prices cannot be beat. The sales staff was helpful, courteous and dealt with I found the experience at the dealership to be helpful and efficient. The prices cannot be beat. The sales staff was helpful, courteous and dealt with all my concerns and requests. The process was made to appear so easy and quick. It was a pleasure dealing with Afsheen. More

Excellent Service Received excellent service from this dealership. The service advisor was professional and knowledgeable. He was pleasant, helpful and friendly. He Received excellent service from this dealership. The service advisor was professional and knowledgeable. He was pleasant, helpful and friendly. He answered my questions precisely and clearly. The shuttle service driver also treated me well. More

service Much better service experience than under the previous ownership. Everyone from the service advisor to the mechanic treated me well. One question, t Much better service experience than under the previous ownership. Everyone from the service advisor to the mechanic treated me well. One question, though. I was charged labour for a break package. I was also charge regular labour rates for replacing front rotors Shouldn't the labour from both jobs overlap, instead of treating the two jobs independently? Thank you. P.S. Don't ask for my opinion and then tell me that I must use a minimum of 25 words! More

Excellent service It was a pleasure to work with Frank. I would recommend him to my friends who are interested in purchasing a hyundai. I appreciate his helpfulness w It was a pleasure to work with Frank. I would recommend him to my friends who are interested in purchasing a hyundai. I appreciate his helpfulness with any problem. More

Efficient, professional service Have been coming to Thornhill Hyundai to service my 2006 Sonata for >6 years. Although there have been personnel changes over the years, but I've recv Have been coming to Thornhill Hyundai to service my 2006 Sonata for >6 years. Although there have been personnel changes over the years, but I've recv'd the same efficient & professional service each & every time...keep it up. More

A Disney-like performance. I recemtly had to have some repairs and service done to my 2011 Santa Fe. My service representative -- Scott -- went above and beyond the call of dut I recemtly had to have some repairs and service done to my 2011 Santa Fe. My service representative -- Scott -- went above and beyond the call of duty to make sure the work was done properly and effectively. He personally made sure that the mechanics were aware of my specific problem and had the work done expertly and on time. When Walt Disney opened Disney Land in 1955 he made sure that all of his employees went out of their way to make sure all visitors to the park felt welcome and were well cared for. In today's rush rush world it is more common to get the bare minimum in service. Scott went the extra mile to make sure I received not good but excellent service. He is to be commended for his efforts. I would rate my experience as follows: Customer Service 6*, Friendliness 6* More

First time at Thornhill Hyundai I had the best experience ever at Thornhill Hyundai. They took care of two recalls and found that the real reason why I brought in my car was somethin I had the best experience ever at Thornhill Hyundai. They took care of two recalls and found that the real reason why I brought in my car was something they could fix and was COVERED under warranty. I could not believe my ears. When have you heard those words come out of your mechanic's mouth? I cannot say enough to my friends and you about the very courteous staff. They were awesome! Washed my car, and provided shuttle service. Looking forward to returning for the repair (once part comes in). Crazy as that sounds ... but like I said, it will be covered. We are considering purchasing a second Hyundai and definitely will return there for service. More

well-looked after though prob still persists back with same problem a few times.red light for air bag goes on at will...it isn't suppose to do that. Resolved by dealership a couple of times but t back with same problem a few times.red light for air bag goes on at will...it isn't suppose to do that. Resolved by dealership a couple of times but then problem persists. Today, they reset what was necessary again, and hopefully for the last time. Next time, they will give me a loaner car and take mine in until the problem is Solved. I have no problem with the service received at this dealership at all. More

Very nice and knowledgeable staff I really like the people at the dealership, they were very friendly and willing to help. I like the fact that the salespeople are not commission based I really like the people at the dealership, they were very friendly and willing to help. I like the fact that the salespeople are not commission based. More