Thornhill Hyundai

First time at Thornhill Hyundai I had the best experience ever at Thornhill Hyundai. They took care of two recalls and found that the real reason why I brought in my car was somethin I had the best experience ever at Thornhill Hyundai. They took care of two recalls and found that the real reason why I brought in my car was something they could fix and was COVERED under warranty. I could not believe my ears. When have you heard those words come out of your mechanic's mouth? I cannot say enough to my friends and you about the very courteous staff. They were awesome! Washed my car, and provided shuttle service. Looking forward to returning for the repair (once part comes in). Crazy as that sounds ... but like I said, it will be covered. We are considering purchasing a second Hyundai and definitely will return there for service. More

well-looked after though prob still persists back with same problem a few times.red light for air bag goes on at will...it isn't suppose to do that. Resolved by dealership a couple of times but t back with same problem a few times.red light for air bag goes on at will...it isn't suppose to do that. Resolved by dealership a couple of times but then problem persists. Today, they reset what was necessary again, and hopefully for the last time. Next time, they will give me a loaner car and take mine in until the problem is Solved. I have no problem with the service received at this dealership at all. More

A Disney-like performance. I recemtly had to have some repairs and service done to my 2011 Santa Fe. My service representative -- Scott -- went above and beyond the call of dut I recemtly had to have some repairs and service done to my 2011 Santa Fe. My service representative -- Scott -- went above and beyond the call of duty to make sure the work was done properly and effectively. He personally made sure that the mechanics were aware of my specific problem and had the work done expertly and on time. When Walt Disney opened Disney Land in 1955 he made sure that all of his employees went out of their way to make sure all visitors to the park felt welcome and were well cared for. In today's rush rush world it is more common to get the bare minimum in service. Scott went the extra mile to make sure I received not good but excellent service. He is to be commended for his efforts. I would rate my experience as follows: Customer Service 6*, Friendliness 6* More

Efficient, professional service Have been coming to Thornhill Hyundai to service my 2006 Sonata for >6 years. Although there have been personnel changes over the years, but I've recv Have been coming to Thornhill Hyundai to service my 2006 Sonata for >6 years. Although there have been personnel changes over the years, but I've recv'd the same efficient & professional service each & every time...keep it up. More

Excellent Service Received excellent service from this dealership. The service advisor was professional and knowledgeable. He was pleasant, helpful and friendly. He Received excellent service from this dealership. The service advisor was professional and knowledgeable. He was pleasant, helpful and friendly. He answered my questions precisely and clearly. The shuttle service driver also treated me well. More

scheduked tune up Appointment reminders are sent by e-mail. Easy to make an app't. Service hours are great especially when you work full time. Shuttle service availab Appointment reminders are sent by e-mail. Easy to make an app't. Service hours are great especially when you work full time. Shuttle service available. Car ready when it is supposed to be. More

Great Service, honest Although I didn't purchase my car at Thornhill Hyundai I regulary get it serviced there. Their service and quality is great and the prices seem compar Although I didn't purchase my car at Thornhill Hyundai I regulary get it serviced there. Their service and quality is great and the prices seem comparable to other dealerships. The only issue I have is booking an apt. can sometimes take several weeks until a spot is open. More

Honest people Even though my car was not ready for the day offered, Greg dealt with the situation pretty well making me feel confident on his expertise. Even though my car was not ready for the day offered, Greg dealt with the situation pretty well making me feel confident on his expertise. More

Good service. Fair price I bring my 2009 accent and my wife's 2010 elantra touring for maintenance here regularly Mimi and Scott have always been very helpful and just had I bring my 2009 accent and my wife's 2010 elantra touring for maintenance here regularly Mimi and Scott have always been very helpful and just had Hormuzd for my last appointment and he was excellent. Very happy with the staff. More

Very efficient I brought the car in and Ji-Yong (Eric) Kim gave me an estimated time to wait. Before I knew it, I was on my way home. Note: I got Eric Kim's I brought the car in and Ji-Yong (Eric) Kim gave me an estimated time to wait. Before I knew it, I was on my way home. Note: I got Eric Kim's name from the tab attached to the key. More