Thornhill Hyundai
Thornhill, ON
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455 Reviews of Thornhill Hyundai
Great Experience with Tara an Iranian staff would like to write a review about Ms. Tara, a lady who helped me to trade in my car and get a new Kona. She is a very friendly, polite and helpful would like to write a review about Ms. Tara, a lady who helped me to trade in my car and get a new Kona. She is a very friendly, polite and helpful person. I was doubtful what to choose as a new car but by her recommendations I could choose one which is appropriate for me. Also due to her Iranian background I could understand better about the different options. I really appreciate what Ms Tara has been done for me in Thorn Hill Hyundai. I hope the same attitude will be experienced in future with other sections of the dealership. All the best for Tara. Fereshteh one of the customer More
Bought 2 cars from them, referred 3 friends As I mentioned before I was a frequent buyer from this dealership. My experience is great. Carina is very friendly and professional. She values cust As I mentioned before I was a frequent buyer from this dealership. My experience is great. Carina is very friendly and professional. She values customer's time and try to get the best lease/finance rates from different lenders. More
Worse customer servcice from staff When my lease came to end I went to Thornhill Hyundai to inquiry about a new car to lease. The person that I dealt with was "Afsheen Baig" First I tri When my lease came to end I went to Thornhill Hyundai to inquiry about a new car to lease. The person that I dealt with was "Afsheen Baig" First I tried calling her on the phone she wasn't talking to me properly and then I emailed her no respond and finally I walked into the dealership to talk to her in person for some reason she didn't wanna to sale me a new car and she was rude and disrespectful. She had no eye contact and always on her phone and trying to ignore me while I was talking to her and that made me feel so uncomfortable. I had a worse customer service experience from this person. More
Upfront, honest and the work is done the way you would expec If you listen to Greg show on Saturdays on 6:40 a.m. he is upfront honest has integrity if you don't look for these qualities then you probably won't If you listen to Greg show on Saturdays on 6:40 a.m. he is upfront honest has integrity if you don't look for these qualities then you probably won't like them but graig I appreciate your honesty I purchased my car from you for months ago I get my car serviced with you I appreciate you're upfront attitude I will buy my future cars from you don't know when other dealerships will catch on but as long as they don't Hyundai will be making the money More
Greg made my day Greg and his team gave me undivided attention and show me the best vehicle for my finnancial and personnal needs. We really would do it again. Greg and his team gave me undivided attention and show me the best vehicle for my finnancial and personnal needs. We really would do it again. More
REALLY BAD CUSTOMER SERVICE PURCHASED A USED SANTA FE IN APRIL WITH PROBLEMS THAT WERE NOT TAKING CARE OF BY DEALER. REAR SEAT HEATER NOT WORKING,REAR DOOR LOCK NOT WORKING,BROKE PURCHASED A USED SANTA FE IN APRIL WITH PROBLEMS THAT WERE NOT TAKING CARE OF BY DEALER. REAR SEAT HEATER NOT WORKING,REAR DOOR LOCK NOT WORKING,BROKEN REAR CUP HOLDER THAT WAS LIKE THAT WHEN I TEST DROVE IT.WAITED TWO MONTHS FOR CUP HOLDER TOOK A DAY OFF TO GET IT PUT IN.ASKED GM FOR MAYBE A COMPED OIL CHANGE AND GET THE BRAKES CLEANED UP SO THEY DO NOT MAKE NOISE.WAS TOLD BY THE GM IN THE MIDDLE OF HIS SHOW ROOM ON A FRIDAY MORNING THAT "HE WAS SICK AND TIRED OF PEOPLE ASKING FOR COMPENSATION" TOLD ME HE REFUSED TO AND WALK AWAY.WHEN I PICKED UP MY CAR THEY TOLD ME THAT THEY COULD NOT DUPLICATE THE SQUEALING, BRAKES WERE FINE.WELL DON"T THEY SQUEAL LEAVING THE DEALERSHIP PARKING LOT.TOOK IT TO ANOTHER DEALER HAD THEM CHECKED TOLD ME THEY ARE GLAZED.PUT A CALL INTO HYUNDAI CANADA SAID THEY LOOK INTO IT ALSO CALL THE PHAETON AUTO GROUP WHICH OWNS THAT DEALER HAVE NOT RETURNED MY CALL IN OVER A WEEK. Dealer just washed there hands about this. More
Amazing service with Afsheen Afsheen is amazing. She’s always their to help, answers your questions and just does it all. She goes above and beyond. I recommend here all the way. Afsheen is amazing. She’s always their to help, answers your questions and just does it all. She goes above and beyond. I recommend here all the way. More
Excellent sales team, knowledgeable service reps. I was well taken well looked after when I purchased my new vehicle ( 2018 Tucson Ultimate). My sales representative was very knowledgeable, patient an I was well taken well looked after when I purchased my new vehicle ( 2018 Tucson Ultimate). My sales representative was very knowledgeable, patient and efficient. I would definitely recommend this dealership and sales rep to friends and family. More
Above and beyond Thank you Habib and Carina for your friendly and excellent assistance in the purchase of my new car which I love. We have already recommended you to Thank you Habib and Carina for your friendly and excellent assistance in the purchase of my new car which I love. We have already recommended you to friends. It was nice to also meet Greg. Thank you very much Berlinda & Mark More
Thank you for the most amazing experience Probably the one and only place I truly felt I was given quality service as I was looking for a new ride. Not only was the whole team so humble and do Probably the one and only place I truly felt I was given quality service as I was looking for a new ride. Not only was the whole team so humble and down to earth but this was 100% an environment that made me feel not pressured into buying or making a decision about purchasing a car on the spot. Greg, Tara, Michael, I cannot thank you enough for making us feel comfortable yet happy with our purchase (2012 Santa Fe White SUV). These guys made even the paper work less stressful and did so much more for us compared to other places I have looked into buying. This place truly radiated that positive "gut feeling". You guys went above and beyond and out of your way to really make us leave this place smiling from ear to ear. I will not only be coming back in a few years when it is that time to trade in my vehicle now for a sport down the road but will always keep you guys in mind when it comes to referring friends and family. This company and whole entire staff unit deserves 5 golden stars (or more). More


