Thornhill Hyundai
Thornhill, ON
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439 Reviews of Thornhill Hyundai
Great customer service I was looking for a new car and I was very interested to buy Honda but before to go honda dealer just want checkout other dealer some of my friend I was looking for a new car and I was very interested to buy Honda but before to go honda dealer just want checkout other dealer some of my friends share their great experiences with Thornhill Hyundai so me and my wife decide to start from there and we are so happy to make right decision with all great friendly staff and excellent customer service we are highly impress. Specially I will like to mention Sonia and her manager we want to appreciate for their great help efforts Sonia (csr) had great knowledge about her product and she explained all the features of Hyundai Elentra and make us so simple to understand all of them and also she gave us the idea of great customer service after buy the car and her manager she answered all our questions and concerns with her professional knowledge as a result we were completely satisfied and decide not to go anywhere else so happy to become a part of Thornhill Hyundai family love to go there again and again great people and professional customer service More
Excellent I want to give a review about Sonia she is the best salesman ever I have never seen seen such a good salesperson she know how to deal with a customer I want to give a review about Sonia she is the best salesman ever I have never seen seen such a good salesperson she know how to deal with a customer and how to satisfy the fulfillment of the buyer best ever More
Excellent customer service and very professional. I bought 2 used cars from Sonia at Thornhill Hyundai and I am very pleased with the purchase and the customer appreciation that was shown during my ti I bought 2 used cars from Sonia at Thornhill Hyundai and I am very pleased with the purchase and the customer appreciation that was shown during my time at the dealership. Sonia kudos to a job well done More
Great Experience with Tara an Iranian staff would like to write a review about Ms. Tara, a lady who helped me to trade in my car and get a new Kona. She is a very friendly, polite and helpful would like to write a review about Ms. Tara, a lady who helped me to trade in my car and get a new Kona. She is a very friendly, polite and helpful person. I was doubtful what to choose as a new car but by her recommendations I could choose one which is appropriate for me. Also due to her Iranian background I could understand better about the different options. I really appreciate what Ms Tara has been done for me in Thorn Hill Hyundai. I hope the same attitude will be experienced in future with other sections of the dealership. All the best for Tara. Fereshteh one of the customer More
Bought 2 cars from them, referred 3 friends As I mentioned before I was a frequent buyer from this dealership. My experience is great. Carina is very friendly and professional. She values cust As I mentioned before I was a frequent buyer from this dealership. My experience is great. Carina is very friendly and professional. She values customer's time and try to get the best lease/finance rates from different lenders. More
Worse customer servcice from staff When my lease came to end I went to Thornhill Hyundai to inquiry about a new car to lease. The person that I dealt with was "Afsheen Baig" First I tri When my lease came to end I went to Thornhill Hyundai to inquiry about a new car to lease. The person that I dealt with was "Afsheen Baig" First I tried calling her on the phone she wasn't talking to me properly and then I emailed her no respond and finally I walked into the dealership to talk to her in person for some reason she didn't wanna to sale me a new car and she was rude and disrespectful. She had no eye contact and always on her phone and trying to ignore me while I was talking to her and that made me feel so uncomfortable. I had a worse customer service experience from this person. More
Upfront, honest and the work is done the way you would expec If you listen to Greg show on Saturdays on 6:40 a.m. he is upfront honest has integrity if you don't look for these qualities then you probably won't If you listen to Greg show on Saturdays on 6:40 a.m. he is upfront honest has integrity if you don't look for these qualities then you probably won't like them but graig I appreciate your honesty I purchased my car from you for months ago I get my car serviced with you I appreciate you're upfront attitude I will buy my future cars from you don't know when other dealerships will catch on but as long as they don't Hyundai will be making the money More
Greg made my day Greg and his team gave me undivided attention and show me the best vehicle for my finnancial and personnal needs. We really would do it again. Greg and his team gave me undivided attention and show me the best vehicle for my finnancial and personnal needs. We really would do it again. More
REALLY BAD CUSTOMER SERVICE PURCHASED A USED SANTA FE IN APRIL WITH PROBLEMS THAT WERE NOT TAKING CARE OF BY DEALER. REAR SEAT HEATER NOT WORKING,REAR DOOR LOCK NOT WORKING,BROKE PURCHASED A USED SANTA FE IN APRIL WITH PROBLEMS THAT WERE NOT TAKING CARE OF BY DEALER. REAR SEAT HEATER NOT WORKING,REAR DOOR LOCK NOT WORKING,BROKEN REAR CUP HOLDER THAT WAS LIKE THAT WHEN I TEST DROVE IT.WAITED TWO MONTHS FOR CUP HOLDER TOOK A DAY OFF TO GET IT PUT IN.ASKED GM FOR MAYBE A COMPED OIL CHANGE AND GET THE BRAKES CLEANED UP SO THEY DO NOT MAKE NOISE.WAS TOLD BY THE GM IN THE MIDDLE OF HIS SHOW ROOM ON A FRIDAY MORNING THAT "HE WAS SICK AND TIRED OF PEOPLE ASKING FOR COMPENSATION" TOLD ME HE REFUSED TO AND WALK AWAY.WHEN I PICKED UP MY CAR THEY TOLD ME THAT THEY COULD NOT DUPLICATE THE SQUEALING, BRAKES WERE FINE.WELL DON"T THEY SQUEAL LEAVING THE DEALERSHIP PARKING LOT.TOOK IT TO ANOTHER DEALER HAD THEM CHECKED TOLD ME THEY ARE GLAZED.PUT A CALL INTO HYUNDAI CANADA SAID THEY LOOK INTO IT ALSO CALL THE PHAETON AUTO GROUP WHICH OWNS THAT DEALER HAVE NOT RETURNED MY CALL IN OVER A WEEK. Dealer just washed there hands about this. More
Amazing service with Afsheen Afsheen is amazing. She’s always their to help, answers your questions and just does it all. She goes above and beyond. I recommend here all the way. Afsheen is amazing. She’s always their to help, answers your questions and just does it all. She goes above and beyond. I recommend here all the way. More