Team Ford

Team Ford responded

We're so pleased to hear about your positive experience at our dealership, and we're especially grateful for your kind words about Victor Kim. It's fantastic to know that he welcomed you warmly and took the time to really understand your needs and preferences for a pre-owned vehicle. Victor's commitment to offering personalized, attentive service is a key part of our dealership's approach, and we're glad that he could present you with suitable options that met your requirements. Helping our customers make informed decisions is something we take great pride in. Thank you for acknowledging his efforts in securing the right vehicle for you. Your recommendation is highly valued and it's wonderful to hear that you'd suggest our dealership to others looking to buy a new or used vehicle. We're here for any further assistance you might need in the future and look forward to the opportunity to serve you again.

Team Ford responded

Thank you so much for your excellent review of Team Ford and for highlighting Victor as a standout member of our staff. It's truly rewarding to hear such positive feedback about our team and especially about Victor. We pride ourselves on having staff members who are not only skilled in their roles but are also genuinely great people to interact with. Your endorsement of Victor as a 'gem of a person' is a testament to his dedication and commitment to providing exceptional service. We are incredibly fortunate to have him on our team. Your willingness to recommend Victor and our dealership is greatly appreciated and means a lot to us. We are committed to maintaining the high standard of service you experienced and look forward to assisting you in the future. Thank you again for choosing Team Ford and for your kind words. Please don't hesitate to reach out if there's anything more we can do for you.

Team Ford responded

We're absolutely delighted to hear about your excellent service experience with Vic at Team Ford. Knowing that he went above and beyond to ensure your happiness truly reflects the dedication and commitment we strive for in customer service. It's team members like Vic who help us create memorable experiences for our customers, and your acknowledgment of his extra effort is greatly appreciated. We always aim to exceed expectations, and it's heartening to know we achieved this with you. Thank you for choosing Team Ford for your automotive needs. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again in the future. If there's anything more we can assist you with, please don't hesitate to reach out.

Team Ford responded

Thank you for sharing your wonderful experience at Team Ford, and a big congratulations on your 2023 Ranger purchase! We're thrilled to hear that Dornell Clarke provided you with extraordinary service. His in-depth knowledge of trucks and the various departments within our dealership is something we are very proud of, and it's great to know that his no-pressure sales approach and expertise made a positive impression on you. It's also heartening to hear that our finance team, cashier, service manager, and dealership manager contributed to your experience with their friendliness and genuine congratulations. We believe in creating a welcoming and supportive environment for all our customers, and we're glad that our team's efforts resonated with you. Your enthusiasm and support with a cheer of 'GO Team Ford!' is greatly appreciated. We're here to assist you with any future needs, whether it's servicing your Ranger or helping with your next vehicle. Thank you once again for choosing Team Ford. We look forward to continuing to provide you with exceptional service in the future.