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Team Ford

Edmonton, AB

4.6
2,025 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

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2,025 Reviews of Team Ford

September 23, 2016

Excellent customer care! Great experience from the time we looked at the vehicle to driving off the lot. Our salesman Jay was knowledgeable, personalable and efficient. Time, More

by Tdoidge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Goretzki, Janie Goguen, Jay Sinkler
Sep 26, 2016 -

Team Ford responded

Hi Tara, We appreciate you sharing your 5 Star experience on Dealer Rater! It was a pleasure helping you find the perfect vehicle. We will be sure to pass along your feedback to Jay. Welcome to the Team Ford Family :)

September 23, 2016

Great experience I've dealt with enough dealerships and have to say Jay was the best one i've dealt with. Very straight forward and helpful. Ricardo in finance was gre More

by ShayneR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Sinkler
Sep 26, 2016 -

Team Ford responded

Hi Shayne! Thank you so much for taking the time to leave this 5 star review on Dealer Rater. We hope you are enjoying your new vehicle and look forward to seeing you again! Welcome to the Team Ford Family :)

September 21, 2016

Great !! Everything was perfect. Everyone was so kind and friendly and I would recommend team ford to anyone. Big thanks to Jay for getting me what I wanted a More

by Jessica123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Sinkler
Sep 21, 2016 -

Team Ford responded

Hi Jessica! Thank you for taking the time to leave this positive review about your buying experience from Jay and our team. We are glad to hear your experience was nothing short of excellent and appreciate you giving us 5-stars. We hope you enjoy your new truck and welcome you to the Team Ford Family!

September 20, 2016

everybody was very professional very easy to talk to and extremely helpful and friendly. Jay was perhaps the best salesman I have ever had the pleasure to deal with! More

by willway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Sinkler
Sep 21, 2016 -

Team Ford responded

Hi Wayne! Thank you for sharing about your positive experience buying a vehicle from our team. I will be sure to pass along your kind words to Jay. It's our pleasure to welcome to the Team Ford Family :)

September 19, 2016

Great Experience! 2 Great Vehicles I smile every time I see my husband behind the wheel of his dream truck. Jayson S. went above and beyond to get us in to two great vehicles. The staff More

by Theresa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Cosgrove, Jay Sinkler, Matt Henderson
Sep 21, 2016 -

Team Ford responded

Hi Theresa! We are so happy you and Mark had such great experiences buying your vehicles from our team! You were both a pleasure to work with and are happy we could help you both get into new vehicles that you love. I will be sure to pass along your kind words to Jason. We all welcome you and your husband to the Team Ford Family :)

September 18, 2016

Substandard I'm very disappointed in my overall experience. The first salesman I dealt with was good. Told me about my situation in great detail. Then I was suppo More

by Trarki
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gislaine Correia, Tyler Foote
Sep 23, 2016 -

Team Ford responded

Hi there, we are very disappointed to learn about your recent experience at our dealership and are sincerely sorry it was not exceptional. This is not acceptable nor typical business conduct of Team Ford and would like to look into this situation further. Can you please email me your Full Name as it appears in our records so I can have a Manager look into this further and contact you? Please email ekobayashi@teamford.ca. Thank you very much and we are very sorry for any inconveniences you have experienced.

September 15, 2016

very good Everything was excellent once again, with Kelly and his team. I Recommend Team Ford and advice everyone to drop by and see Kelly , he is a very kind More

by Maraya
Recommend Dealer
Yes
Employees Worked With
Kelly Zack
Sep 21, 2016 -

Team Ford responded

Hi Maraya! Thank you for sharing your experience and for your kind recommendation! I will be sure to pass along your kind words to Kelly. We hope you are enjoying your new vehicle and welcome you to the Team Ford Family :)

September 11, 2016

We had a great experience, highly recommended! Everything was excellent, Kelly worked his xxx off to make everything perfect. Brad went the distance to get us the financing we wanted, and our payme More

by Rodday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Zack
Sep 13, 2016 -

Team Ford responded

Hi there and thank you for sharing about your experience with our team! We are happy to hear you received exceptional service purchasing your new vehicle dealing with Kelly and Brad. Thank you for your business and welcome to the Team Ford Family! :)

September 02, 2016

Great experience once again my Sales Guy Kelly awsome ! Great experience once again with Kelly Zack and his team He gets the job done. Recomend Team Ford to everyone drop in See Kelly you wont be disaponted More

by Sheldon74
Recommend Dealer
Yes
Employees Worked With
Jeff Tran, Kelly Zack
Sep 13, 2016 -

Team Ford responded

Hi Sheldon, thank you for sharing about your experience and giving us a 5-star review! We are glad to hear about your purchasing experience with Kelly and appreciate your recommendation. Welcome to the Team Ford Family :)

September 01, 2016

From James Jervis-Hilker, Elspeths husband Great and easy to talk with. Went out of his way to find me a vehicle and also helped me to find something practical for these economic hard times. So More

by jamesjervis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Zack, Leonard Meyer
Sep 13, 2016 -

Team Ford responded

Hi James! Thanks for sharing about your purchasing experience with Kelly! We love receiving customer feedback and I'll be sure to pass along your kind words to Kelly. It is always our goal to get our customers into the vehicle they want while fitting their needs and budget. We thank you and your wife for your business and welcome you both to the Team Ford Family :)

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