Team Ford

I would Like to give a huge shout out to Debbie Petterson!! thank you so much for all your help when I called in with a few questions! Petterson!! thank you so much for all your help when I called in with a few questions! More

Recently bought an Explorer from Victor. He knew exactly what I needed and extremely happy dealing with him. Would recommend Victor and team ford! He knew exactly what I needed and extremely happy dealing with him. Would recommend Victor and team ford! More

Bought a used vehicle from this business. They did an out of province inspection, however they did not mention anything about modified muffler. The police did. Talked to team Ford, about the They did an out of province inspection, however they did not mention anything about modified muffler. The police did. Talked to team Ford, about the fines I got because of this, they laughed and told me to fight the tickets in court. They lie about inspections because AMVIC does not deal with inspections. Anyone buying used vehicles from any Go Auto outlet should get there own mechanic to do an inspection. Purchased 2 vehicles from Go Auto, and both vehicles came with fraudulent inspections More

Very pushy dealership. First place I've ever seen that asks for a deposit immediately then makes it hard to get it back just to keep you there. Will not take no for an answ First place I've ever seen that asks for a deposit immediately then makes it hard to get it back just to keep you there. Will not take no for an answer. More

Spent one week landing a deal with these people. I left a deposit holding the truck. Had to keep calling the finance team to find out what was happening. They didn’t seem to care at all, finally got I left a deposit holding the truck. Had to keep calling the finance team to find out what was happening. They didn’t seem to care at all, finally got Mo the used sales manager to speak with me and he couldn’t explain the issue or even try to find a solution. I needed 60k and these guys were trying to push my application through for 109k. I asked mo why they were doing this and he said this is how it works. He continued to tell me my preapproval at dodge was not true and that it was impossible. This was straight out calling em a liar. Unreal. We explained we would find other financing if they couldn’t and he agreed we should go to the bank ourselves. We did and secured financing the next morning. That same morning the manager of the shop called to tell us that they sold the vehicle and their finance team didn’t even finish getting the deal through for financing, even when my deposit was holding the truck. The finance team is lazy and they have no integrity in what they do. Speaking with the manager of this dealership, he apologize and essentially read us a script as to being sorry but no accountability was held at all. Owning 4 fords and a strong supporter of the brand, I’m absolutely disappointed in not only the level of honestly, but the level of integrity, horrible representation of the brand. I’ve filled a complaint with AMVIC about this as I haven’t received my deposit back. Not a trustworthy place to support the ford brand and if you can do a deal with another outlet. Definitely avoid Mo the sales manger and Nickolas the finance officer. Absolutely no rush in this guys step at all and Mo has not a bone of integrity in his body. You could expect this from a shady used car place but did not expect this on a large ford dealer. In particular I was purchasing from grande prairie so landing this deal from afar was already difficult. Now I have a 65k loan funded sitting in my account. Below is the email I sent at closing the day before the sold it with my deposit. The last Nickolas couldn’t even respond to my email and they were all notified that I was coming for the truck on my deposit but as you can see the lack of integrity prevailed. I hope this helps others when dealing with this place More