
Team Ford
Edmonton, AB
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1,986 Reviews of Team Ford
Everyone in the Team Ford parts department is a pleasure to deal with and get to know over the years. Corey Teeple always had the right part in as soon as possible. I would recommend team Ford Parts and Ser to deal with and get to know over the years. Corey Teeple always had the right part in as soon as possible. I would recommend team Ford Parts and Service to anyone. More
We continue to have good service with Hunter in the service department. He has been very helpful with any concerns we have had about our vehicle. service department. He has been very helpful with any concerns we have had about our vehicle. More
I recently wrote a bad review on this Dealership about my waterpump price. It was a miscommunication and it has been recified. Thank you to Hasson the service manager for contacting me and fixing the mistak waterpump price. It was a miscommunication and it has been recified. Thank you to Hasson the service manager for contacting me and fixing the mistake. Thanks again for my refund. More
Last couple of years Auto mechanic Mo taking care of my vehicles, in one word just awesome. Very efficient to finding out issues and fix with full confidence. Never went back to raise any complain on his w vehicles, in one word just awesome. Very efficient to finding out issues and fix with full confidence. Never went back to raise any complain on his works. Excellent service for my dollars. More
Ripped off! Bought a $120,000 truck, got $40k for my old truck and it's listed for $60k. Another payment came out for my old truck before they got the paperwork Bought a $120,000 truck, got $40k for my old truck and it's listed for $60k. Another payment came out for my old truck before they got the paperwork done more than a week later but I guess that's my fault. Paid more than what they were asking for the new one also. Drove 10 hrs each way and they had no room in the deal to even throw i. A tonneau cover. Dissapointed big time. Think twice!! More
Worst dealership experience to date. Truck took 7 months to arrive, paperwork was a nightmare with finance first tacking on $10,000 for their prepaid service and paint protection crap (w Truck took 7 months to arrive, paperwork was a nightmare with finance first tacking on $10,000 for their prepaid service and paint protection crap (which was then offered at half price down the road) and tried to use double speak to screw me out of $900.00 on my trade, so I left. Came back a couple days later to try again and now there was a random $600 charge put on the paperwork for a VIN etching fee (which I had removed early in negotiation and that time it was $500). Took delivery of my truck and it was scratched, had the wrong winter tires on it and was missing 2 dealer installed accessories. In the last month, nothing but xx and platitudes, but still nothing done to make me whole. AMVIC and Ford Canada are now involved. Go buy a Ford elsewhere, if they can screw around this much with a new vehicle, I'd hate to see what happens with used. Emails to higher management also go unanswered. I know the response from team Ford will be an insincere apology and a recommendation to contact higher management, but they've been on all of my communications to the dealership and have yet to do anything to respond More
Found a vehicle on their website. Sid called me back within 5 minutes. Got me all the information I asked for. Negotiated a price….done in 20 minutes. Would definitely deal with them Sid called me back within 5 minutes. Got me all the information I asked for. Negotiated a price….done in 20 minutes. Would definitely deal with them again. More
I bought a 2013 Ford Edge in July and had the absolute worst me experience of my life! I was pressured into the sale by the salesman telling me someone else was potentially going to buy it, I wasn’t allow worst me experience of my life! I was pressured into the sale by the salesman telling me someone else was potentially going to buy it, I wasn’t allowed to drive it more than 2-3 km becuase it was out of fuel. The rear campera was flipped upside down and I was told this would be repaired before I picked it up and it wasn’t. The dealer stopped responding to my text messages. The day I drove it away, I found that the windshield washer sprayer did not work, Ford refused to replace it and refused to even pay for the part even though this is a safety hazard. I was never given a copy of the updated safety inspection that I was promised and that legally has to come with the vehicle. I have nothing but issues with the vehicle since the day I bought it, fervently discovered the vehicle was sold to me with completely worn out back tires that would never have passed a safety inspection. I would never recommend this dealership to anyone. They were rude and took total advantage of me being a women and buying a vehicle alone. More
3 times my wife and I have gone to Team Ford. Twice to see about buying a used vehicle and once to have my Ford Escape brought in for service. The two times we went in to see about a used vehicle Twice to see about buying a used vehicle and once to have my Ford Escape brought in for service. The two times we went in to see about a used vehicle, we were summarily dismissed and ignored by the sales staff. The third time, I had called about an issue I was having with my 2018 Ford Escape. The Service Receptionist took my name and phone number to have the Shop Foreman call me back. I never received that call. The Customer Service at Team Ford is absolutely abysmal at best. To go to a dealership and be dismissed/ignored because we are looking at Used as opposed to New is disgusting. I will never set foot in your dealership again and will spread the word about the terrible customer service experience we had. More
I bought a 2024 ford escape STline off of Hunter Jasman A couple of months ago. I am so pleased with the car itself and the wonderful service from him and the rest of team ford! Thanks again guys! couple of months ago. I am so pleased with the car itself and the wonderful service from him and the rest of team ford! Thanks again guys! More