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Team Ford

Edmonton, AB

4.5
2,036 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

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2,036 Reviews of Team Ford

November 20, 2023

Look anywhere else. After making an appointment the day prior, spending 1.5 hours with a salesperson today, another sales person sells the same truck after taking the ke More

by Brendanmontgomery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Slaney, Billy Abdul Al
November 09, 2023

Great experience. Dino was my salesman and he was awesome. Service was top notch and price was good compared to other dealers. More

by mark27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Subasic
Mar 04, 2024 -

Team Ford responded

Thank you for taking the time to leave us such a great review! We are thrilled to hear about your excellent experience with Dino and that you found our service to be top-notch. It's always our goal to provide a comfortable, pressure-free environment for our customers, and we're glad that Dino was able to embody this perfectly. We're also pleased to know that you found our pricing competitive. We strive to offer the best value to our customers in all aspects of our service. We look forward to the opportunity to serve you again in the future. Enjoy your new vehicle!

October 16, 2023

We just had our vehicle brought in as the remote start suddenly stop working and we are out of warranty but Team Ford service department as always are just simply amazing. Literally will never ripped you More

by KSZJean
Recommend Dealer
Yes
Employees Worked With
Rob from Service Department
Mar 04, 2024 -

Team Ford responded

We cannot thank you enough for such a wonderful review and for your continued loyalty to Team Ford since 2019. It's heartwarming to hear about your consistent and positive experiences with our service department, and especially with Rob. Our team strives to provide honest, efficient, and exceptional service, and your recognition of our efforts to be fair and transparent with our charges means a lot to us. We believe in treating our customers with respect and integrity, and it's gratifying to know this approach has resonated with you. We're thrilled to have been able to assist you swiftly and without charge on this occasion. Our commitment to after-sales service and customer satisfaction is unwavering, and we're glad this has been evident in your interactions with us. Thank you once again for your high recommendation and for trusting us with your vehicle needs. We look forward to continuing to serve you with the same level of excellence in the future.

August 12, 2023

Just recently purchased a vehicle from Victor and the experience was outstanding. Not only is he professional and knowledgeable, but he also consistently went the extra mile to ensure that every detail w More

by Dan B.
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Mar 04, 2024 -

Team Ford responded

Thank you very much for your kind words and high recommendation. We are delighted to hear about your outstanding experience with Victor. His professionalism, knowledge, and commitment to going the extra mile are qualities we value highly, and it's wonderful to know that these made a significant difference in your car-buying experience. Our team at Team Ford is dedicated to ensuring a smooth and hassle-free process for our customers, and we're thrilled that Victor was able to exemplify this for you. We will certainly pass on your thanks and praise to him. Enjoy your new vehicle, and please know that we are here for any further assistance you may need.

August 12, 2023

Victor Kim was my sales person and he took very good care of us. Thanks More

by tuner
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Mar 04, 2024 -

Team Ford responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business and are thrilled to hear that Victor Kim provided you with such outstanding service. Our team strives to deliver the best experience possible, and it's wonderful to know that Victor took great care of you. We'll make sure to share your kind words with him. Thanks again for choosing us, and we look forward to serving you in the future!

August 12, 2023

Victor Kim was very upfront and made everything easier starting from test driving up to picking up the vehicle. More

by tuner
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Mar 04, 2024 -

Team Ford responded

Thank you for taking the time to share your experience with Victor Kim. We are thrilled to hear that he made the process of test driving and picking up your vehicle easier and more straightforward. At Team Ford, we aim to provide an honest and hassle-free experience for all our customers, and it's great to know that Victor embodied these values in his service to you. Your satisfaction is our top priority, and feedback like yours confirms we are on the right track. We hope you enjoy your new vehicle and look forward to serving you again in the future. Please feel free to reach out to us for any further assistance.

August 12, 2023

Sales team was great to deal with, Victor was the sales representative we dealt with. He and the rest of the staff were very friendly and promptly addressed any questions and concerns we had. I would defin More

by tuner
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Mar 04, 2024 -

Team Ford responded

We are incredibly grateful that you took the time to leave us this review. Our team strives to provide the highest level of service, and we are so pleased to hear that Victor and the rest of our staff made your experience memorable. It's fantastic to know that your questions and concerns were promptly addressed with friendliness and professionalism. Your willingness to consider us for your next vehicle purchase means a lot to us, and we look forward to welcoming you back to Team Ford in the future. Thank you for trusting us with your business, and see you next time

August 11, 2023

I just bought a vehicle from Victor Kim, and I would highly recommend asking for him if ever you’re ever looking for an exceptional salesman. He was thorough and efficient. More

by randy
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Mar 04, 2024 -

Team Ford responded

Thank you so much for taking the time to leave this fantastic review. We're thrilled to know that Victor Kim provided you with a thorough and efficient service, and it's great to hear that you would highly recommend him. Our team aims to deliver exceptional service, and it's rewarding to hear that Victor lived up to this standard. We appreciate your recommendation and are glad to have been able to assist you in your vehicle purchase. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Thanks again for choosing us

August 11, 2023

I just bought a vehicle from Victor kim, and I would highly recommend asking for him if ever you’re ever looking for an exceptional salesman. He was thorough and efficient, and really made the whole buy More

by emily
Recommend Dealer
Yes
Employees Worked With
Victor Kim, Joey Jabz
Mar 04, 2024 -

Team Ford responded

We can't thank you enough for sharing such a wonderful review! It's an absolute pleasure to know that Victor Kim provided you with an exceptional and thorough service, making your vehicle purchase experience pleasant and stress-free. Our team is dedicated to professionalism and ensuring our customers' best interests are always a priority, and we're thrilled to hear that Victor exemplified this commitment. We're also glad that the overall experience with Team Ford met your expectations. Your willingness to recommend us and consider us for future purchases is greatly appreciated. Thank you for trusting us with your business and for making us a part of your memorable purchase. We look forward to welcoming you back in the future

August 11, 2023

Victor was very helpful, and made me feel like he was listening to what I wanted, and what I had to say. He was also very professional and knowledgeable and answered all my questions. This ford dealersh More

by randy
Recommend Dealer
Yes
Employees Worked With
Victor Kim, Joey Jabz
Mar 04, 2024 -

Team Ford responded

Thank you so much for taking the time to share your positive experience at our Ford dealership. We are thrilled to hear that Victor provided you with exceptional service. His dedication to actively listening and professionally addressing your needs and questions is a vital part of our team's ethos. We're glad that his knowledge and expertise were helpful to you. It's heartening to know that our team's efforts have made a good impression on you. Your acknowledgment of our team's quality and professionalism means a great deal to us. We strive to ensure every customer feels supported and well-informed throughout their visit. If there's anything more we can do for you or any further questions we can answer, please don't hesitate to reach out. We look forward to serving you again in the future!

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