Team Ford

Following up with my first review ever. I was told the manager would be contacting me but that never happened. I went to the dealership to talk to the person who first responded but she wasn’t there. My w manager would be contacting me but that never happened. I went to the dealership to talk to the person who first responded but she wasn’t there. My warranty was not honoured after a 3 day window and my mileage was well under the limit. The service department never scheduled me by the time frame only ever the mileage. If they would have scheduled my before the time cutoff I wouldn’t be concerned. All attempts to reach a resolution have failed. Promises to communicate with me have failed. I have since sold the truck and will never deal with this company ever again. I suggest everyone else be very cautious when dealing with this dealership. They just don’t care about single parents, pandemicss and have not follow through or integrity. More

New Truck Tej Sandhu is a knowledgeable sales person answered all of my questions and made the sale very easy. Ask for Tej when you go to Team Ford. Tej Sandhu is a knowledgeable sales person answered all of my questions and made the sale very easy. Ask for Tej when you go to Team Ford. More

Pi was extremely helpful in helping us pick a new vehicle! Thank you so much for your service! We love it so much! My wife loves the color! vehicle! Thank you so much for your service! We love it so much! My wife loves the color! More

Pi is excellent! Helped us find a safe and efficient vehicle that met all of our needs. Thank you so much for all of your help Pi! vehicle that met all of our needs. Thank you so much for all of your help Pi! More

Tamara Schechtel was my sales representative. It was a pleasure working with her, she was very helpful in getting my new vehicle set up with all the parameters on my 2020 Ford Escape titanium pleasure working with her, she was very helpful in getting my new vehicle set up with all the parameters on my 2020 Ford Escape titanium More

Got new truck ftmrom PIYUSH at team ford and my experience was very good and will always recommend this place to my friends , thanks a lot experience was very good and will always recommend this place to my friends , thanks a lot More

I recently purchased an F150 from Chris Power. He treated me respectfully and eased my worry of this COVID-19 pandemic through social distancing and he offered me a mask and hand sanitizer which was treated me respectfully and eased my worry of this COVID-19 pandemic through social distancing and he offered me a mask and hand sanitizer which was all optional. I will certainly recommend Chris to my family and friends for future business when they need to make a new purchase. More

Wasted my time I initially inquired with the dealership through email about test-driving a used Audi they had in stock. I specifically asked if it would be possible I initially inquired with the dealership through email about test-driving a used Audi they had in stock. I specifically asked if it would be possible to go on the test drive by myself because of covid-19 and I was told by Chris that it was absolutely fine. I arrived at the dealership the same day to check out the vehicle. After waiting 15 minutes for Dreighton to see me, we went over to his desk and he asked me the typical cliche dealership questions. Because he was a different person from who I had initially spoken to through email, I reconfirmed with him that I could take the vehicle out alone as a covid-19 precaution; again I was told there would be no problem. After taking down all my credit card and drivers license information and sitting through all his questions, Dreighton asked me if there was any way I would buy the car today. This was my first stop and I didn't think it was reasonable for me to commit to buying a vehicle that I hadn't even seen yet, so I politely told him that I wasn't in a rush but that I would give him a call in a day or two if everything checked out. He left to get the keys but returned a few minutes later to tell me that I could not see or test drive the car because I was not committed to buying it that day. I don't think it's reasonable to expect someone to commit to buying a $20,000 car (especially a used car) before being allowed to see it and drive it. Nor is it fair to have me wait around and hand over all of my personal information only to tell me that my business is not welcome. PS, Not one employee was wearing a mask or practicing social distancing (even the associates taking a smoke break outside were standing in a circle about 30cm apart). It seems like the signs and stickers are only there to pass inspection and trick you into thinking they care about your health and safety. More

The customer service at Team Ford was great! They were super friendly and helpful in finding me a new car that met all needs while within my budget! Thank you! super friendly and helpful in finding me a new car that met all needs while within my budget! Thank you! More

I have dealt with team ford for years. The last experience with Rob, was probably the smoothest and most professional experience I’ve had. Thanks Rob! experience with Rob, was probably the smoothest and most professional experience I’ve had. Thanks Rob! More