Team Ford
Edmonton, AB
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2,009 Reviews of Team Ford
Manny went above and beyond had a good experience at Team Ford. our salesman Manny went above and beyond in the process and was very professional and time efficient. impressed had a good experience at Team Ford. our salesman Manny went above and beyond in the process and was very professional and time efficient. impressed More
Best Buying experience We had one of the best buying experience with Manny Nazari at team ford! good job guys and i will definitely recommend team ford to my friends and fam We had one of the best buying experience with Manny Nazari at team ford! good job guys and i will definitely recommend team ford to my friends and family. More
Good and effient We don't buy vehicles that often. we had our 2015 Ford Explorer for last 5 years. when the time came to get a new vehicle, we went to Team Ford and We don't buy vehicles that often. we had our 2015 Ford Explorer for last 5 years. when the time came to get a new vehicle, we went to Team Ford and Manny Nazari welcomed us with a big smile and about 30-40 mins later we are proud owners of a new 2020 explorer! YAY More
No pushy sales tacics and fully customer service oriented we were referred to Manny Nazari by one of our family friends. they were right about him. no pushy sales tactics and fully customer service oriented. we were referred to Manny Nazari by one of our family friends. they were right about him. no pushy sales tactics and fully customer service oriented. We definitely pass the message on about him and team ford. More
Finally someone who did something I purchased my new F-150 around 5 month ago. The sales guy was far from great. His name is James. He never returned any phone calls and once my mon I purchased my new F-150 around 5 month ago. The sales guy was far from great. His name is James. He never returned any phone calls and once my money was handed over the service stopped. I noticed on the truck a small scratch on the drives door. James promised to get a guy to come out and buff it out. he said I will call you. Nothing even afterr going down to the dealership to confront him. Nothing. I returned to the dealership and talked to the Sales Manager Cory. He called me back and told me to be at the dealership at 4pm Friday afternoon. I went there at 4pm to find out Cory was not in and no one knew about the fix on my truck. No one would help me or even make a effort. This is when Martin Rosene heard me talking to another sales guy. He took matters into his hands and helped me out. He called the Fusion auto body and came with me to get the scratch fixed. He was awesome and if it was not for him nothing would have gotten done. Yet another waste of my time at the dealership. I will not return nor purchase anything from that place again. After you spend $70,000 this is the treatment I got. Horrible. Again a big hats off and a thank you to Martian being there for me. That dealership can learn from him and he was a god sent. Thanks again to him More
Warranty not honoured in good faith for this ford fan. Scheduled warranty prior to mileage limit only to hear it was 3 days past it’s date limit. My schedule doesn’t allow for on the date expiring. I talk Scheduled warranty prior to mileage limit only to hear it was 3 days past it’s date limit. My schedule doesn’t allow for on the date expiring. I talked to 3 people and left messages and I had to call a forth time just to hear it was out of their control. A very poor excuse. All I wanted was my last service inspection, an oil change and for them to fix my tire issue properly which they still haven’t done to my satisfaction. No action. No resolution. Excuses. More
Very accommodating and friendly. Worked extra to make sure I was happy. They also made sure my payments weren't too high. Chris was a very great salesman. sure I was happy. They also made sure my payments weren't too high. Chris was a very great salesman. More
Customer Service Bought a used vehicle from Amin Al-Adarah. Helpful staff with really great customer service and quick processing. will refer to my friends and famil Bought a used vehicle from Amin Al-Adarah. Helpful staff with really great customer service and quick processing. will refer to my friends and family for sure. More
I had gone to Team Ford for maintenance on my F-150. My 10 year old special needs daughter was with me at the time, we were waiting in the waiting area when a very sincere salesman asked my daughter and I 10 year old special needs daughter was with me at the time, we were waiting in the waiting area when a very sincere salesman asked my daughter and I if we wanted coffee & hot chocolate. He didnt ask why we were there. He just wanted to ensure we were comfortable. I am in the market looking at options. I REALLY like the Lincoln MKX and had my mind SET on that vehicle. Out of curiosity I approached the salesman (Marty) asking if I could purchase a vehicle from Koch there at Team Ford. He said he could. I am ALWAYS impressed with Team Ford! Marty showed my daughter and I the 2020 Ford Explorer ST. ... it's a comparable vehicle to what I'm looking for...and I fell in love with it! He got my daughter up in the passenger seat and was extremely patient with her and me! ... I will be making my purchase in the next 2 weeks. Marty Rosene YOU ARE THE perfect salesman, your professionalisim is by far the best in the City. YOU are the reason why I keep coming back to Team Ford! Maddi and I will be coming to visit you soon! 😊 More
Martin is a man of very high integrity,very personable,and reliable. He would be the person to help you pick the right automobile for you and your family personable,and reliable. He would be the person to help you pick the right automobile for you and your family More