Back

Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,055 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

Directions

By Type

2,055 Reviews of Southbank Dodge Chrysler LTD

February 19, 2014

My experience here was terrible. They made me wait by myself at at the desk as they went to talk to manager to return with a price. It felt like forever and they wouldn't budge on 2$ on there offer, as I More

by pat51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
February 12, 2014

Staff were friendly and served us quick.Car was ready to be picked up in less than 24 hours with all paper work and plating . Good experience !! More

by Najib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bassem Alsabbagh
February 12, 2014

This is a truly dedicated, hard working and very patient team. Derek's awesome to work with; very knowledgeable, dedicated and incredibly patient. I never once felt pressured to get a car I didn't want or a More

by samanthaholder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 09, 2014

The sales experience was quick, efficient, and non stressfull. overall it was a great experience. This is my second purchase from the dealership and salesman and will probably not be my last. More

by lavodnas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Aliaga
February 07, 2014

Gus, with great patience took the time to show me all the used vehicles that I expressed interest in. The experience did not leave me feeling pressured, and I appreciated that very much. Even in the cold, More

by smik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Aliaga
February 06, 2014

From start to finish our experience with Southbank was laid back, but highly professional. They worked with us to ensure we were choosing the right car for our needs... And wants. Everything online from t More

by Pennypooh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Langlois, Clayton Chenier, Brandon Dallaire, Ala Alqasem, Bassem Alsabbagh
January 21, 2014

just got back from my 18 month checkup and was great. just got back from my 18 month checkup and was great. Doug ( the service rep ) was very helpful.....mentioned some things that could be done but whe More

by gilw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug -service dept.
December 04, 2013

This was the worst dealership that me and my husband have ever been too. We were excited to go look for a car and when we got to South Bank, the sales clerk was a real jerk and very unprofessional, it was a More

by cici29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Shuttron Sales person, Nicio MANAGER
November 18, 2013

This was not my first trip to the rodeo and I have a vast experience with cars and driving. I approached the dealership with the idea that I would be a no hassle, straight up honest approch as a customer an More

by chivalryinjeans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek and Al (Ali)
August 30, 2013

We went in looking to price a new or used Dodge Caravan. They were eager to show me models with all the bells and whistles. Joe, our salesman, was very deceptive when it came to discussing price. He kept a More

by Sugarcookie
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe and Decio (manager)
...
205