Southbank Dodge Chrysler LTD
Ottawa, ON
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2,055 Reviews of Southbank Dodge Chrysler LTD
The first dealership that feels like home to me. The staff are kind, helpful, warm, professional, efficient and honest. I had a great experience with Brandon, Troy and Al. It felt like we all worked The staff are kind, helpful, warm, professional, efficient and honest. I had a great experience with Brandon, Troy and Al. It felt like we all worked together to find something within my budget, and there was no pressure or “hidden fees.” I have been conditioned to be wary of the pressure that can come with sales, and I did NOT feel that at Southbank. It’s one of the reasons I am inclined to stay with them—they respected what I wanted and did not try to convince me otherwise. Thanks Southbank for a great experience! More
They have a great team that work together to ensure a customer is looked after and the vehicle purchase goes smoothly. The colaberative effort is appreciated. Vehicle was delivered nice and clean and t customer is looked after and the vehicle purchase goes smoothly. The colaberative effort is appreciated. Vehicle was delivered nice and clean and the systems were explained well. More
The service dept provides exceptional customer service, consistently, year after year. Starting from Madeleine at reception who always makes me feel valued and appreciated - to Dan and Tyler who take such consistently, year after year. Starting from Madeleine at reception who always makes me feel valued and appreciated - to Dan and Tyler who take such great care of my Jeep’s service needs and they are always responsive, proactive in their communication and extremely professional and knowledgeable,. I greatly appreciate them all. More
Hands down, best xxxx dealership in Ottawa. Madeline, San, Simon, Tyler, RJ, from service department to sales floor, got treated like gold. Madeline, San, Simon, Tyler, RJ, from service department to sales floor, got treated like gold. More
Above & beyond! !! Sean, Troy and Shabir were amazingly patient, flexible & fun during the selection process of my new truck....can I stress again - PATIENT ! Al in !! Sean, Troy and Shabir were amazingly patient, flexible & fun during the selection process of my new truck....can I stress again - PATIENT ! Al in finance was very knowledgeable & a pleasure to work with. Can't forget Noah in parts for the accessories we added and the sweetest Delaney in Service! We were in & out of the dealership several time during our transaction and every one of them made the effort to come say hello, check on us and ask if they could assist with any of the details. Shabir even came in on his day off the day we came to pick up our new beauty! He made sure we were entirely comfortable & satisfied before we drove away. We'll definitely be back when its time to upgrade again ! Thank you Southbank ! More
The service that I received on my last visit was great, I took my vehicle for oil change, get the winter tires on and as always, they were very professional, friendly and courteous, it's worth the one hou I took my vehicle for oil change, get the winter tires on and as always, they were very professional, friendly and courteous, it's worth the one hour drive More
A great pleasure to deal with knowledgeable, friendly and efficient people. I would not consider any other dealership for my next vehicle. efficient people. I would not consider any other dealership for my next vehicle. More