Southbank Dodge Chrysler LTD

Loving our new Dodge RAM! We would like to commend Mr. Merv Williams on his outstanding professional service. This was our first visit to Southbank Dodge and I would like to sa We would like to commend Mr. Merv Williams on his outstanding professional service. This was our first visit to Southbank Dodge and I would like to say that the service we received was very courteous and inviting. Merv was great from the start as he welcomed us into the dealership and answered all of our questions regarding the Dodge RAM. We were successful in attaining the price we were looking for and Merv, Patrick, and Al made the experience a very positive one. From start to finish, we have to admit that the experience left us feeling very confident of our choice to come to Southbank Dodge and we would definitely recommend this dealership to our family and friends. Thanks again Merv and we look forward to seeing you again in the future, The Borracci Family More

Attentive Service Our recent purchase experience with the staff at Southbank Dodge was very enjoyable. From our initial dealings with Dean researching the right vehicle Our recent purchase experience with the staff at Southbank Dodge was very enjoyable. From our initial dealings with Dean researching the right vehicle for us, the test drive and purchase initiation with Pierre, to the ordering process with Clayton this was by far the easiest new vehicle purchase we have made. Anything that wasn't quite right was looked after right away and with no hassles. Our 2014 Durango was delivered a few weeks early, and all the accessories weren't in yet, but the staff in the parts dept and service were extremely adaptive, parts had our mudflaps in stock and when we went to book an appointment with service to have them installed, they had us bring it in right then and there! The ECM module was in stock also but hey didn't have a qualified tech on duty to install it or it would have been done then as well. If this is the level of service we can expect in the future we look forward to dealing with Southbank Dodge for a long time. More

Gustavo is the man went in just to inquire about a vehicle I always wanted but thought I couldn't afford . Right when I walked in I was welcomed with a smile and hand s went in just to inquire about a vehicle I always wanted but thought I couldn't afford . Right when I walked in I was welcomed with a smile and hand shake from Gustavo. he worked to get vehicle in my budget right away. he was honest,and answered any questions I had and work diligently on my behalf. Gustavo keep on the good work brother. More

Felices con nuestra dodge journey! El Señor Gustavo Aliaga nos atendió de manera muy profesional permitiéndonos comprar un automóvil que se acomoda a nuestras necesidades y nuestros gus El Señor Gustavo Aliaga nos atendió de manera muy profesional permitiéndonos comprar un automóvil que se acomoda a nuestras necesidades y nuestros gustos, su atención fue magnífica y aún tiempo después de la compra, ha realizado un seguimiento permanente para atender nuestras dudas. Gracias Gustavo! More

Why we keep going back to Southbank. This was our 3rd purchase from Southbank - always a treat. Forthright, welcoming and efficient. Yesterday we dealt with Merv Williams (a member of the This was our 3rd purchase from Southbank - always a treat. Forthright, welcoming and efficient. Yesterday we dealt with Merv Williams (a member of the Internet Sales Team). We were immediately comfortable as he immediately puts one at ease. He had a vehicle parked ready for us to look at, which was exactly what we were looking for and ultimately purchased. Andrew Duncan took us through the final paperwork and was instrumental in savings us a fair amount of money in facilitating the transfer/extension of our extended warranty/roadside protection which had been attached to our last van (written off). We arrived at 1300hrs and returned at 1830hrs to collect our van, most efficient. We were very pleased with the level of service provided by both men. All good, well worth considering this dealership for your next purchase! More

Had a good idea what experted buying a Caravan, the deal came close to the expectation. So far, good experience, no "bad surprise" by now. We hope the car will follow the same way. came close to the expectation. So far, good experience, no "bad surprise" by now. We hope the car will follow the same way. More

Merv was a polite and put an effort into finding us the car for our budget and our needs. Al worked very hard, even on his day off, to make this possible. We had an emergency and needed a car quick....Sout car for our budget and our needs. Al worked very hard, even on his day off, to make this possible. We had an emergency and needed a car quick....Southbank Dodge made this possible and made our experience painless. We are now loyal customers and would recommend Southbank Dodge to any friend in need of a new vehicle. Thank you guys!Jamie and Leanna More

Gustavo I really must admit I enjoyed this car buying Gustavo I really must admit I enjoyed this car buying experience. when it comes to selling cars Gustavo very religious in his words. he will say I' Gustavo I really must admit I enjoyed this car buying experience. when it comes to selling cars Gustavo very religious in his words. he will say I'm not a pushy man but what he really means is more like god xxxx the pusher man. this song in the 50,s is what made Gustavo such a fun loving person and may god love this easy rider man known as Gustavo. yours truly Dan the man More

Gus was fantastic! Very honest and worked very well with me to try to reach a deal. Clayton, the General Sales Manager, spoke to me after Gus, and made me an offer that was very hard to refuse. Ryan, the re me to try to reach a deal. Clayton, the General Sales Manager, spoke to me after Gus, and made me an offer that was very hard to refuse. Ryan, the rep from Chrysler Canada was also there to help things along. I came back with my husband the following day for a test drive and spoke with Andrew Duncan, the sales manager who worked very hard to make the deal happen. I signed the papers that day! Also, I should point out that I also visited Dilawri Dodge and Car Canada. Southbank offered the best deal of the three places that I visited and I was actually laughed out of Car Canada and told that there was no way that Southbank was going to give me the deal that was presented to me. Well, I came back to Southbank and Gus (Andrew and Ryan) DID make the deal that was originally presented to me! The only complaint I have is that I would have liked to get 0% financing and a better return on my used car, but other than that, great experience! More

I had to replace my car unexpectedly. I was treated with courtesy and respect. They understood my urgent need for a new car. I thank all who helped me. It was a great experience. Decio listened to my courtesy and respect. They understood my urgent need for a new car. I thank all who helped me. It was a great experience. Decio listened to my needs and quickly identified a car in stock that met them. It was ready for pick up within 3 days, and he provided a courtesy car while waiting for the new car. I have a mobility disability and it is extremely important to me to have a car at all times. Rob Simpson arranged financing appropriate to my situation, and explained the maintenance contract options. I believe that I have the most appropriate extended maintenance plan for me. I needed some items in my old car and stopped by the next day to pick them up. Unfortunately I cannot remember the name of the man who helped me. He located the car and allowed me to pick the items up. One of them was my MTO disability sticker, so it was imperative that I get it. Upon pick up. Chris took significant time to explain and prompt me to use the operating features of the car upon pick up, and offered to help with understanding and using these features in the future. More