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Southbank Dodge Chrysler LTD
Ottawa, ON
2,056 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,056 Reviews of Southbank Dodge Chrysler LTD
July 16, 2015
terrible My husband tried to buy a vehicle from this place and had the worst experience I've ever heard of from a dealership! We have told our friends and fami My husband tried to buy a vehicle from this place and had the worst experience I've ever heard of from a dealership! We have told our friends and family about how they backed out of a deal because they had to travel to deliver the vehicle even though we were already told the deal was a go and they are all floored at how this company dealt with the situation! The bill of sale was typed up and everything! They knew they had to travel, we knew the price it cost and it was agreed upon! The day it was to be delivered they decided not to send it, without informing us i might add! Only found out because the hubby contacted them wondering when the car would arrive!!! Who backs out of an almost 30,000 deal?!?! Worst experience ever! My husband was extremely accommodating with any info they needed, money down, etc... in return? People who don't return calls, improper paperwork, financing, and communication! Such a joke! Never been so furious with a company! I would not recommend this place to anyone! Prince was fantastic though, only positive experience there. We were looking forward to this new car and extremely excited and then to be told nope, we changed our minds? Ignorant! More
by carguyswife
Employees Worked With
jesse pulfor, Patrick Butler Jr Jr
July 14, 2015
Size matters ! Came from out of town, not sure about the pressure from the bigger city. Phoned Tyler Campbell on a thursday afternoon after being frustrated with the Came from out of town, not sure about the pressure from the bigger city. Phoned Tyler Campbell on a thursday afternoon after being frustrated with the local dodge dealership in cornwall . Tyler introduced himself the following morning as my wife and i were greeted with pleasure and smiles all around . We narrowed down to the options and colours we were looking for . Tyler offered us his best opinions and was attentive to our needs. Bought a 2015 grand caravan sxt 30th aniversary for our growing familly . Clayton Chenier the finance manager helped us with the first southbank dodge purchase and i am proud to say that ill return to see Tyler Campbell and say hello to Clayton. (*****) More
by Brad&Amber
Employees Worked With
Clayton Chenier, Tyler Campbell
July 13, 2015
Great Service ! Got my first Wrangler and just love it! The internet was a great way to see what is available. Very fast in completing the deal. Heather ! Got my first Wrangler and just love it! The internet was a great way to see what is available. Very fast in completing the deal. Heather More
by Heather
Employees Worked With
Ala Alqasem, Jihad Elmakdah
July 12, 2015
Very good experience We are quite pleased with the vehicle we purchased. The only drawbacks on the deal was the $100 to fill-up with gas. Secondly the charge for the lic We are quite pleased with the vehicle we purchased. The only drawbacks on the deal was the $100 to fill-up with gas. Secondly the charge for the licence fee was $100 where Service Ontario charges $14. More
by mememe8
Employees Worked With
Brandon Dallaire, Dean Martin, Paul Curry, Bruce Cameron
July 11, 2015
best car buying experience I can't say enough great things about my experience with Southbank Dodge, specifically Stan. I found him upfront and easy to deal with, he listen to m I can't say enough great things about my experience with Southbank Dodge, specifically Stan. I found him upfront and easy to deal with, he listen to my requirements, met them and all with a great smile and no pressure. This is far from my first car buying experience but definitely the best. More
by Tiffany
Employees Worked With
Stan Noble
July 11, 2015
Excellent Tyler did an excellent job answering or questions and concerns, great overall experience everything went smoothly and all of our expectations were met Tyler did an excellent job answering or questions and concerns, great overall experience everything went smoothly and all of our expectations were met. Thanks for everything Tyler! More
by BigDan1975
Employees Worked With
Tyler Campbell
July 06, 2015
A wonderful buying experience! Bought my new Dodge Journey completely from the internet and email correspondence with the sales team. It was a no pressure environment and the polit Bought my new Dodge Journey completely from the internet and email correspondence with the sales team. It was a no pressure environment and the politeness by the staff made the decision to buy with Southbank an easy one. Well done! More
by Kevin
Employees Worked With
Jesse Pulfer
July 06, 2015
very impressed with the service only good things to say about my experience. i send an email on canada day and my salesman prince replied to me within minutes......wow and everyo only good things to say about my experience. i send an email on canada day and my salesman prince replied to me within minutes......wow and everyone at the dealership are very frindly and professional thanks to evryone at southbank dodge. More
by Nelson
July 02, 2015
Jeep Patriot and Tyler Campbell Tyler Campbell, one of the best young salesmen I have met. Professional, knowledgeable, friendly and honest. He answered all my questions and anything Tyler Campbell, one of the best young salesmen I have met. Professional, knowledgeable, friendly and honest. He answered all my questions and anything he was not sure of, he found the answers right away. Picked up my new Patriot today :) I would recommend Tyler to any family and friends. Thanks Tyler More
by Gina
Employees Worked With
Jesse Pulfer (Business/Finance Manager), Tyler Campbell
July 01, 2015
Love at first sight - and a done deal Prince, Al and the team made our first car purchase in over 10 years a pleasurable and stress-free process. We were always made to feel at ease and P Prince, Al and the team made our first car purchase in over 10 years a pleasurable and stress-free process. We were always made to feel at ease and Prince ensured that we always felt valued and important. Even the bargaining process was made fun and worry-free. That care was continued through after-sale and until delivery. Thanks to everyone we came across at SouthBank. Next time we're in the market for another car, that will be our first stop. Thanks, Bob & Natalia More
by Bob_Natalia
Employees Worked With
Ala Alqasem
