Southbank Dodge Chrysler LTD
Ottawa, ON
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2,056 Reviews of Southbank Dodge Chrysler LTD
good front line sneaky back end i was happy with my sales man Allan, but not so happy dealing with sales manages and finalizing the rebates. the numbers kept getting shifted and fina i was happy with my sales man Allan, but not so happy dealing with sales manages and finalizing the rebates. the numbers kept getting shifted and finally in the end i believe i didn't get what was promised. More
No pressure and exellent personality Brandon and Bruce were knowlegable and very plesent to talk with, they never presured us and gave us the time to discuse privatly. We will recomend t Brandon and Bruce were knowlegable and very plesent to talk with, they never presured us and gave us the time to discuse privatly. We will recomend them to my friends and family. They gave us a good price for our trades. Exellent experience. More
excellent service and staff staff are excellent,they treated us very well.they are patient and fair enough to meet /answer customer's inquiries,and and happy and willing to help staff are excellent,they treated us very well.they are patient and fair enough to meet /answer customer's inquiries,and and happy and willing to help their client. More
Jeep Grand Cherokee diesel Having had a soso experience at another dealer I gave Southbank the chance to match the price the other dealer offered. I dealt with Bruce Cameron and Having had a soso experience at another dealer I gave Southbank the chance to match the price the other dealer offered. I dealt with Bruce Cameron and Kiegan (forgot his last name-sorry). They were helpful and did what was necessary to make the deal smooth. They even took me and a car to my home so my wife could test it also. I got a very fair price for my trade. I appreciated that Clayton Chenier did not use high pressure tactics in dealing with the extras-rustproofing, fabric protection, etc. All in all it was a very pleasant sales experience. My only issue was that once I bought the car, I paid for roof rack cross bars to be installed the next day. Unfortunately the person that installed them must not have read the instructions, because they were backwards and missing a key piece, making them extremely loud while driving. In correcting this the dealership did give us some fair compensation for our troubles. If not for this minor service issue, I would have given a rating of 5 stars. More
Stanford Noble Helpful patient suggestions, concern for handicapped spouse and possible solutions to vehicle entry/exit difficulties. Carefully explained options i Helpful patient suggestions, concern for handicapped spouse and possible solutions to vehicle entry/exit difficulties. Carefully explained options in vehicle purchase Above all listened to concerns. Made 600km round trip to deliver vehicle , patiently reviewed vehicle options and operation .etc. Has continued to shown a high standard of professionalism over many years of dealing. Treated us with respect. Always well dressed. 10/10 to Stan Noble. Excellent Dealership with all people on floor being polite and courteous More
Friendly, professional and efficient Brandon and Bassem made it simple to purchase our new Grand Caravan. We felt no pressure from anybody and the experience was simply great. Thank you a Brandon and Bassem made it simple to purchase our new Grand Caravan. We felt no pressure from anybody and the experience was simply great. Thank you all! Guy, you have an excellent team working with you and will recommend the dealership to everybody. More
Great bunch of people. I had just changed jobs and didn't think I'd get my dream car. They worked their magic. I have never seen a bunch of people who pulled together and I had just changed jobs and didn't think I'd get my dream car. They worked their magic. I have never seen a bunch of people who pulled together and got me exactly what I wanted. From the moment I walked in I felt like family. From the very impressive salesman who knew exactly what I wanted (Tyler Campbell) to the lady at the desk who swiped my credit card. Honestly folks if you want to deal with a great group of people than look no further. I will only shop Southbank Dodge. Special thanks to Paul Curry for going above and beyond. Love my new Jeep Sahara so much I don't let my hubby drive it. More
Excellent service and dedicated staff! From the moment we stepped into the dealership we were treated like royalty. The excellent staff listened to our request and found us the right vehic From the moment we stepped into the dealership we were treated like royalty. The excellent staff listened to our request and found us the right vehicle for our family. Not only did they meet all our expectations, they also went above and beyond with their excellent service. Stan was knowledgable and went the extra mile to find the perfect vehicle. Clayton understood our financial needs and made us feel comfortable. Not only did they throw in some extra features but the price was unbeatable! Thank you Southbank... This will not be the last time you see us! More
Love my Jeep Renegade Trailhawk! Stan Noble was friendly and professional when it came to greeting my fiance and I and talking about the Jeep. He answered our questions and if he didn Stan Noble was friendly and professional when it came to greeting my fiance and I and talking about the Jeep. He answered our questions and if he didn't know the answer off the top of his head he looked into it and got the answer. Ala (Al) was very informative and straight-up with the financing options, extended warranty, etc. Ivan was very generous with my trade-in value, thanks Ivan! Jeep was delivered as promised and on time. More
Outstanding customer service My husband and I were looking for a specific Challenger based on our research. We wanted my husband to test drive it as I already had the pleasure in My husband and I were looking for a specific Challenger based on our research. We wanted my husband to test drive it as I already had the pleasure in the past and loved it. Alan wasted no time in getting the car from the lot and had my husband in it in a very short period of time as was very knowledgeable in answering all of his questions. We were also visited during the experience by the business manager, and the general manager. The one thing that stands out the most was there was zero pressure and that surprised me.... in a good way! More