Southbank Dodge Chrysler LTD

Wonderful Customer Service I received great service from Stan Noble who was extremely helpful, very patient & thorough in his explanations of operational peculiarities between m I received great service from Stan Noble who was extremely helpful, very patient & thorough in his explanations of operational peculiarities between my 2015 Grand Caravan & my much older but nevertheless reliable model. I met Stan several years ago when I roamed into the showroom whilst my vehicle was being serviced. Thereafter, he was quite diligent in calling almost monthly to inquire about the well being of my ancient car & to see if I might consider dropping in to see what was available. I resisted until this spring when the economics of keeping my faithful car no longer made sense! Of course, I thought of Stan immediately, trusted him & dropped in to see what was available - first in used & then in new inventory. I would highly recommend Stan Noble to anyone - he knows his stuff, understands one's financial situation & exhibits a lot of patience during the buying & decision process. Also, Jesse (Bruce Cameron) was very professional at putting the package together. I love my new car &, as a footnote, Stan has been in touch several times to ensure that all is well & has encouraged me to phone him should I have any questions or problems. Thank you Stan for your thoughtfulness & wonderful customer service! More

Great value detailing package My 6 year old Jeep looks and smells amazing after getting the The Basic detailing package. Every surface is gleaming and it feels like a new car insid My 6 year old Jeep looks and smells amazing after getting the The Basic detailing package. Every surface is gleaming and it feels like a new car inside. The outside was equally shiny. Even my neighbours commented on how great the car looks. I won't go anywhere else in future. More

excellent customer service by Stan Noble Good, admirable service. Stan Noble helped us with everything that we needed. He was of great help. He explained to us, in great details, the qualitie Good, admirable service. Stan Noble helped us with everything that we needed. He was of great help. He explained to us, in great details, the qualities of the product, how to used it rationally. He took his time, and responded to all of our inquiries. He exerts outstanding customer service expertise. More

the best experience ever This is the best dealership to buy a vehicle from...they are very welcoming..they make you feel like family.you are made to feel very important and yo This is the best dealership to buy a vehicle from...they are very welcoming..they make you feel like family.you are made to feel very important and your needs and wants in a vehicle are met.Their service department bar none is the best!like I said...from the moment you walk in,you are greeted by very kind sales people..Stan Noble was our sales guy..I would recommend him.our business guy was AL who went above and beyond for us..last but certainly not least...pat was and is the nicest funniest guy I have ever met....thanku all at southbank dodge!!!!! More

Good experience overall. I didn't felt rushed to buy. My seller (Tyler) was fun and serious. I recommend this dealership. They gave me a fair price for with wrangler overall. I didn't felt rushed to buy. My seller (Tyler) was fun and serious. I recommend this dealership. They gave me a fair price for with wrangler that they took in exchange. More

Would highly recommend this dealership! In market for a rare 6spd Jeep WranglerSaharaUNL, nothing available in Ottawa. Southbank made it easy and put me in my dream vehicle! Thank YOU!! In market for a rare 6spd Jeep WranglerSaharaUNL, nothing available in Ottawa. Southbank made it easy and put me in my dream vehicle! Thank YOU!! More

What a fantastic experience I recently got discharged from Bankruptcy and had been hanging on to an old Pontiac Grand Am that was slowly falling apart and I was getting scared to I recently got discharged from Bankruptcy and had been hanging on to an old Pontiac Grand Am that was slowly falling apart and I was getting scared to drive it. I knew my credit rating sucked thanks to the Bankruptcy but new I had to do something about my vehicle or I'd be busing it to work. I went in to Southbank to look at a few used vehicle that were hopefully in my price range depending on financing options. Well I met with the sales manager and a sales rep and explained my situation. Right of the bat they were very sympathetic to my situation and we talked about a couple of options. They then introduced me to Paul Curry one of the finance specialists and talked about a couple of different scenarios that might play out. Just being out of bankruptcy non of which looked too appealing. Paul told me to leave it with him and he would see what he could do. The following day I went back to the dealership and sat down with Paul, he showed me the financing options that he got approve for the used Dodge I had been looking at, and then he took me outside and showed me a brand new Chrysler 200 LX and said what about this. I laughed and said there's no way, the Dart was barely in my price range so there's no way I could afford that. He then took me back inside and showed me the financing options on the new Chrysler.and it actually worked out to be slightly less than I would be paying for the used Dart. I was blown away. Unless I'd seen it on paper I wouldn't have believed it. I'm now the proud owner of a brand new Chrysler 200 LX and love it. I can't say enough about the team at Southbank and what they did for me. There was no pressure, just very friendly helpful people who kept my needs in mind and were able to keep me within my budget. I would recommend Southbank to anyone based on the service I received from them, and if you're in a financial jam like I was I would say that if anyone can do anything it's the team at Southbank. More

Purchase of Used Toyota Avalon 2012 Easy to deal Sales and Financing Agents. Overall, timely closing and organized documents are quite impressive. We're all delighted to have made our Easy to deal Sales and Financing Agents. Overall, timely closing and organized documents are quite impressive. We're all delighted to have made our purchase with you! Thanks Joey and Paul for all the extra-mile efforts -- great experience! Rolando and Joy Villa Ajax, ON More

Low stress and very helpful I originally picked Southbank due to their large inventory and selection. I was fortunate to have Dyami assist me in the purchasing process. Dyami was I originally picked Southbank due to their large inventory and selection. I was fortunate to have Dyami assist me in the purchasing process. Dyami was very knowledgeable on the options and features of the vehicles. Dyami was very helpful in setting up the test drives and getting us through the purchasing process. A special thanks to Ala for getting us through the paperwork efficiently. The entire staff was very friendly and a pleasure to deal with during the buying process. More

Exceptional service We had only stopped in for a test drive, but could not leave without our new Dodge Ram Sport. Thank you Brandon for treating us like family, we look We had only stopped in for a test drive, but could not leave without our new Dodge Ram Sport. Thank you Brandon for treating us like family, we look forward to a long and positive relationship with you and our truck. Definitely will recommend a Dodge to our friends and family. More