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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,045 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,045 Reviews of Southbank Dodge Chrysler LTD

August 02, 2015

Great value detailing package My 6 year old Jeep looks and smells amazing after getting the The Basic detailing package. Every surface is gleaming and it feels like a new car insid More

by Susan S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard recommended the package; Guy made sure it got done.
July 28, 2015

excellent customer service by Stan Noble Good, admirable service. Stan Noble helped us with everything that we needed. He was of great help. He explained to us, in great details, the qualitie More

by denise1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Noble
July 28, 2015

the best experience ever This is the best dealership to buy a vehicle from...they are very welcoming..they make you feel like family.you are made to feel very important and yo More

by Mopargal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in parts...pat butler and bruce, Stan Noble, Ala Alqasem, Madeleine O'Neil, Dean Martin
July 23, 2015

Good experience overall. I didn't felt rushed to buy. My seller (Tyler) was fun and serious. I recommend this dealership. They gave me a fair price for with wrangler More

by Patrick.gamache
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Chenier, Tyler Campbell
July 23, 2015

Would highly recommend this dealership! In market for a rare 6spd Jeep WranglerSaharaUNL, nothing available in Ottawa. Southbank made it easy and put me in my dream vehicle! Thank YOU!! More

by LuckyPenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jesse, Rami Alzabri, Paul Curry, Bruce Cameron
July 22, 2015

What a fantastic experience I recently got discharged from Bankruptcy and had been hanging on to an old Pontiac Grand Am that was slowly falling apart and I was getting scared to More

by JamesH64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire, Paul Curry, Bruce Cameron
July 18, 2015

Purchase of Used Toyota Avalon 2012 Easy to deal Sales and Financing Agents. Overall, timely closing and organized documents are quite impressive. We're all delighted to have made our More

by rolvil
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Curry, Jihad Elmakdah
July 18, 2015

Low stress and very helpful I originally picked Southbank due to their large inventory and selection. I was fortunate to have Dyami assist me in the purchasing process. Dyami was More

by ScottfromKanata
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem
July 16, 2015

Exceptional service We had only stopped in for a test drive, but could not leave without our new Dodge Ram Sport. Thank you Brandon for treating us like family, we look More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
July 16, 2015

terrible My husband tried to buy a vehicle from this place and had the worst experience I've ever heard of from a dealership! We have told our friends and fami More

by carguyswife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jesse pulfor, Patrick Butler Jr Jr
Jul 22, 2015 -

Southbank Dodge Chrysler LTD responded

Dear Mr & Mrs Schleihauf, My deepest apologies for the grief that you went through trying to purchase a vehicle from us recently. It definitely seems that there was a major issue with communications. I cannot really say anything that would make it better other than an apology. This is not how we do business at Southbank. We have been in business for over 30 years and pride ourselves on providing a great customer experience in sales and after sales service. I would like to talk to you personally about this event. I can call you or you can call me at 613-731-1970. Kindest regards, Dennis Langlois General Manager Southbank

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