
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,073 Reviews of Southbank Dodge Chrysler LTD
Excellent service from both Stan and Al. Both went all out to provide fast and great experience. Would definitely work with them again. Thanks for being the bes service from both Stan and Al. Both went all out to provide fast and great experience. Would definitely work with them again. Thanks for being the best More
Our new 2015 Dodge Journey Southbank Dodge is like family to us. Grandma and Grandpa have been purchasing their vehicles and servicing them at Southbank for decades. Uncle Kev Southbank Dodge is like family to us. Grandma and Grandpa have been purchasing their vehicles and servicing them at Southbank for decades. Uncle Kevin bought his last car here too. It was just the natural progression for us to go this route when it was time for Mom to buy her first brand new car. Where else would we go to choose the car that would protect our family? The place that has taken such care of ours for so long: Southbank Dodge. Every person we dealt with from Cal who first greeted us, to our funny, knowledgeable, patient and helpful sales professional Tyler, to the "money man" Paul who provided us with financing, warranty and insurance options. I was amazed at how quickly our car was ready for pick up. I have never seen two kids more excited to see our new car. Tyler made sure every question we had was answered and we never felt pressured. A true professional he is. Our oldest turns 16 in less than decade. You can bet another generation of Hall family drivers will be earning their right of passage by walking through Southbank's doors then too. Keep up the great work everyone! More
You guys Nailed it :) I got a good deal for a new Dodge Journey rallye, they try to find me a red Color which I love :) , nice people :), friendly and cooperative :) , I'm I got a good deal for a new Dodge Journey rallye, they try to find me a red Color which I love :) , nice people :), friendly and cooperative :) , I'm really satisfied :) More
Purchase of a 2015 Ram 1500 We've been dealing with Southbank for many years now and this experience was no different than all the previous ones. We received very excellent serv We've been dealing with Southbank for many years now and this experience was no different than all the previous ones. We received very excellent service from the entire team that were involved in this purchase. Thanks so much to Stan Noble, Patrick Butler and Ala Alqasem for looking after us so well. More
Purchase of a Ram 3500 dually. Very quick response for what i was looking for. Called me back very quickly and very nice sales personnel. Nothing but qood things to say about them. Very quick response for what i was looking for. Called me back very quickly and very nice sales personnel. Nothing but qood things to say about them. More
Best Buying Experience in Years I usually don't like to negotiate a car at a dealership. There's too much wasted time and it's usually a big hassle. I do my own research and, once I usually don't like to negotiate a car at a dealership. There's too much wasted time and it's usually a big hassle. I do my own research and, once decided on a vehicle, I prefer to use a broker to smooth out the buying process. So, on that day, we walked into the dealership with the intention of just test driving a potential vehicle before making a final decision. We were immediately greeted by Prince who was very professional and friendly. He took us for test drive of a Jeep GC, showed us all of it's features and answered all our questions. Never did I felt presured into buying but I did let them evaluate my current vehicle enven though I intended to sell it privately. To my surprise, the numbers they provided, for both the trade-in and the new vehicle, met my expectatons and we quickly aggred to terms. It couldn't have been more pleasantly surprise by the quick and pain free negotiations. I will glady recommend Southbank to other potental customers and will return there for my maintenance needs. More
Outstanding Buying Experience I would like to Thank the team at Southbank Dodge for the great buying experience it was stress free and the team was very friendly, Gus and Al were g I would like to Thank the team at Southbank Dodge for the great buying experience it was stress free and the team was very friendly, Gus and Al were great. More
Stress free experience Years ago I worked at a dealership, that expeierence makes me dread buying a car. What I witnessed while working at the dealership was a cut throat in Years ago I worked at a dealership, that expeierence makes me dread buying a car. What I witnessed while working at the dealership was a cut throat industry, the atmosphere within the sales staff was every man for himself and make that sale no matter what. Was I wrong in this case. I walked in with a chip on my shoulder and left with a new Jeep and the knowledge that I would be back to Southbank to purchase my next vehicle. I had the pleasure of dealing with Ivan. Never once did I feel pressured to buy. Ivan answered every question I had and I had many. Dealing with Ivan was wonderful, I was not an easy customer but he listened to my concerns and addressed each any every issue I had. In the end he matched my needs to a wonderful vehicle. What shocked me most was how the staff seemed happy and worked together. Prince took us for a test drive and he was very knowledgable about the product. In the finance department I delt with Al, another wonderful experience. When I mentioned I had a preference in financial institutions, he told me they delt with several banks and allowed me to choose the one I preferred. He explained everything in great detail, which was appreciated. In the end I purchased a great vehicle for a fair price. I waited a week before writing this review to have some time with my new Jeep. I love it, I am one happy customer. More
Great deal at southbank I did the test drive of the Cherokee Trailhawk and and met with Bruce Cameron and Mario Lopez Both were very polite and professional I did m'y resear I did the test drive of the Cherokee Trailhawk and and met with Bruce Cameron and Mario Lopez Both were very polite and professional I did m'y research believe me. I got a good price for my véhicule and only SouthBank could match my price. A very special tanks to Guy Parker Denis Charbonneau More
Alan Bell is the best salesperson I have ever delt with 😀 I walked in from the street and was treated by a true professional in Alan Bell. I have never seen a car salesperson so organized, courteous, peopl I walked in from the street and was treated by a true professional in Alan Bell. I have never seen a car salesperson so organized, courteous, people oriented, knowledgeable, and most important trustworthy in my life...he made sure that I got the best deal possible which doesn't always happen in the car industry.......I even got to deal with his manager Bruce Cameron who also really went to bat for me to get a deal done.......I would never hesitate to recommend Alan Bell to my friends and family as the person to go to to purchase their next vehicle..... Thank you Alan for being so great and keep up the great work.... More