Southbank Dodge Chrysler LTD

Finally, a Dealership who Listened! From the first email sent to the moment I picked up my Jeep, I was treated with respect and professionalism. Rami and Kevin addressed every one of my From the first email sent to the moment I picked up my Jeep, I was treated with respect and professionalism. Rami and Kevin addressed every one of my needs and even went over and above what I expected. Even consideration was paid to my 9 year old child while she waited and she was very happy. I would not hesitate to recommend this dealership to any of my friends! More

My first car and a great sales experience! As my partner and I arrived at Southbank, Gus welcomed us right at the door. He was so kind and warm, I just knew this location was a good choice. I k As my partner and I arrived at Southbank, Gus welcomed us right at the door. He was so kind and warm, I just knew this location was a good choice. I knew what I wanted (2015 Jeep Wrangler Unlimited Sahara with max tow package - for hauling a horse trailer) and what I wanted to pay and Southbank did everything to provide that. All of my questions were answered and contrary to the stereotype that women get either ignored or cheated when buying cars, I found that it was recognized and accepted right away that it was my purchase and they dealt primarily with me (my partner has his own car). I'm sure knowing what I wanted helped but I didn't feel disrespected at all......quite the opposite! For me, customer respect is paramount. If you are in the market for a Jeep in Ottawa, consider seeing Gus at Southbank! On the finance side, Sharon was also wonderful. I recommend her to anyone. She was so professional and helpful and made sure we got the best financing arrangement possible to fit our needs. Again, all of our questions were answered promptly and completely. Everything was arranged in a timely manner and when I went to pick up my new Jeep, everything was ready to go! I would definitely deal with Southbank again! More

New Purchase I had a great experience with Prince and his professionalism, he got me what I wanted and any issues I had he was prompt to have them resolved. He was I had a great experience with Prince and his professionalism, he got me what I wanted and any issues I had he was prompt to have them resolved. He was very courteous. I thank him for everything and look forward to working with him again in the future for my next purchase. I would recommended him and Southbank for to any friends looking to purchase a new vehicle. More

Excellent experience - once again This is the fourth vehicle we have purchased from Southbank Dodge and remain to be more than satisfied with the purchase. It was a pleasure having Al This is the fourth vehicle we have purchased from Southbank Dodge and remain to be more than satisfied with the purchase. It was a pleasure having Allan Bell assist us in our most recent purchase - he was a great help in making our decision. Thank you Allan. It was also a pleasure dealing with Paul Curry and Bruce Cameron during this transaction. Thank you. Joyce and Richard Q. More

No problems whatsoever and easy to deal with. First Dodge ever for me and i was treated like i bought a 100 cars there.I ordered my new SRT 8 challenger in September not in any rush and it showed First Dodge ever for me and i was treated like i bought a 100 cars there.I ordered my new SRT 8 challenger in September not in any rush and it showed up early . I am very happy.Thank guys. More

Buying a 2015 Jeep Cherokee Why is this my third car I bought from Southbank Dodge Chrysler? Because, from my experience, there is no other car dealer in town that offers such a Why is this my third car I bought from Southbank Dodge Chrysler? Because, from my experience, there is no other car dealer in town that offers such a pleasant atmosphere when buying a car. And we all know how stressful it can be! Take, for example, young Joey, advising us in buying a Jeep. We are not an easy customer, not at least that I have Ph.D. in science and it is my habit to poses difficult questions. Joey never lost patient or was pushy to conclude a deal. We got the impression that he rather worked for us than in the interest of the company. So, after 2.5 hours we had a deal that was very satisfactory to us. To conclude the financial aspects, we then talked to Ala the business manager. What a nice experience. He described several warranty options and auto body protection measures. When we declined this and that he never came back to pressure us or used sweet talk to reconsider. He is the most professional and trustful financial officer we met when we met far when buying a car. More

Sale person Stan at south bank Stan has been helping me buy 6 cars in the last 6 years . He is the most caring and concern person that I have know when coming into buying a car . I Stan has been helping me buy 6 cars in the last 6 years . He is the most caring and concern person that I have know when coming into buying a car . I bought a car my daughter my son Sheila and sheila and I have bought two different car . Will alway deal with Stan ... More

Dealer service met my expectations At my first time at the dealership, I was met by one of the sales representatives as I walked in and after listening to me and what am looking for and At my first time at the dealership, I was met by one of the sales representatives as I walked in and after listening to me and what am looking for and he could at couple of options that met my request and then went and checked the car and went on a drive test after which I made my decision and discussed the financial part. I do recommend the dealership and their excellent team. More

Car buying experience at Southbank Recently I bought a 2014 Jeep Cherokee from Southbank and am very pleased with my purchase. Tyler Campbell was my sales guy and he was awesome. H Recently I bought a 2014 Jeep Cherokee from Southbank and am very pleased with my purchase. Tyler Campbell was my sales guy and he was awesome. He made me feel like I was important and took the time to help me review and decide what vehicle would be in my best interest and budget. I have dealt with other car dealerships in the past and have to say my experience at Southbank was excellent in comparison. I plan to recommend to my colleagues, family and friends to visit Southbank on their car hunting adventures as I think it would be their first and last stop. Kudos to Tyler for his excellent service. More

Great Dealership and wonderful staff! Southbank made it a very easy process... Thanks to Tyler Campbell for his excellent customer service, honesty and great attitude. Thanks to Sha Southbank made it a very easy process... Thanks to Tyler Campbell for his excellent customer service, honesty and great attitude. Thanks to Sharon Reid for her excellent follow up! More