Southbank Dodge Chrysler LTD

Worth the wait. It was a great experience working with Merv and Paul Curry of the finance department to purchase a new 2016 Jeep Wrangler. As a person with some cred It was a great experience working with Merv and Paul Curry of the finance department to purchase a new 2016 Jeep Wrangler. As a person with some credit history, and not the good kind thanks to a divorce, they worked very hard to get me approved at a rate that was palatable, and filled me in on the options going forward once the credit rating went back up for refinancing at a lower rate or trading up in a couple of years at a MUCH better rate. They did a fantastic job, were personable and honest in their conversation and feedback, and made it as painless as possible for me. I'd recommend this dealership. More

Professionalism, respect My experience dealing with Joey and the service level received by Paul was exceptional. I felt respected, no pressure, listen to my need and tried to My experience dealing with Joey and the service level received by Paul was exceptional. I felt respected, no pressure, listen to my need and tried to answer all of my questions or concerns. More

good service bought a new ram truck here , I had stopped in just to see what they had on the lot , hadn't been looking at dodge but I own one now . found the proc bought a new ram truck here , I had stopped in just to see what they had on the lot , hadn't been looking at dodge but I own one now . found the process to be super easy and dealing with them was a pleasure so far . More

Excellent service à la clientèle They did everything in there power to make sure I was happy with my purshase. I love my Van. Wouls recommend this dealership anytime. Friendly employe They did everything in there power to make sure I was happy with my purshase. I love my Van. Wouls recommend this dealership anytime. Friendly employees. More

Above and Beyond I went to Southbank to testdrive a 2016 Trailhawk because they had by far the most in inventory of any dealer. I was greeted by Joey Elmakdah and proc I went to Southbank to testdrive a 2016 Trailhawk because they had by far the most in inventory of any dealer. I was greeted by Joey Elmakdah and proceeded to take a testdrive with him. He was very knowledgeable, professional and very friendly. I went back to see him a few days later and we started to discuss numbers.I would encourage anyone going to Southbank to search out Joey, a true pleasure to deal with. I was then passed on to Christopher Desjardins, another very knowledgeable and friendly individual. I signed the papers and after the fact there was a little confusion about one number. I was a little puzzled by one thing so I sent a quick email to Dennis Langlois. He explained everything and even went above and beyond to make sure I was happy. Thank you to Joey, Christopher and especially Dennis. Love the Trailhawk and loved Southbanks service. More

Great customer service Stan was easy to deal with and Sharon made financing easy. Would recommend both for the purchase of your vehicle. We also dealt with Joey when we pick Stan was easy to deal with and Sharon made financing easy. Would recommend both for the purchase of your vehicle. We also dealt with Joey when we picked up the truck. He was friendly and knowledgeable. If Stan wasn't available when we would definitely deal with Joey. More

Comfortable purchasing experience Ventura greeted us at the door and asked us what brought us in. He listened and from then on the team gave us options that would satisfy our needs fo Ventura greeted us at the door and asked us what brought us in. He listened and from then on the team gave us options that would satisfy our needs for a good used car and financing. Clayton, Bruce and the rest of the team made sure that we felt comfortable with the process and answered our questions, even after a couple of days. I would recommend that you visit Southbank and ask for Ventura. More

Why we come back again and again You just can't beat the personal service. From the handshake of the manger calling you by name. To the service technician you deal with exclusively st You just can't beat the personal service. From the handshake of the manger calling you by name. To the service technician you deal with exclusively stopping by to say hi, when they know you are visiting. To the no pressure sales staff. To making my wife and mother law with the new baby, feel comfortable while we get the paperwork done. This is our 2nd car in 2 years. 1 truck and 1 SUV. Bought brand new. No hesitation. The right price and the right payments. I asked for what I wanted to drive and pay and they made it happen. I want to thank all who work there. It all starts from the owner on down. I shopped around like everyone else does but you just can't beat them. Jacob Brown More

Two vehicle purchase From the moment we walked in we were well greeted and go to meet Dessio. We then met Bruce and Brandon and explained our wants and needs without any p From the moment we walked in we were well greeted and go to meet Dessio. We then met Bruce and Brandon and explained our wants and needs without any pressure. After two seperate negotiations we both agreed to purchase two vehicles. We then met Bassem and he walked us through the Finance and Warranty process and he was extremely helpful and pleasant to deal with. Great team from beginning to end. Thanx to everyone! Denis and Kelly More