Southbank Dodge Chrysler LTD
Ottawa, ON
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2,063 Reviews of Southbank Dodge Chrysler LTD
Pleasant new car purchase I felt very little pressure dealing with Armando and Bruce and wound up coming away with even more than I had expected. Overall the experience was enj I felt very little pressure dealing with Armando and Bruce and wound up coming away with even more than I had expected. Overall the experience was enjoyable and I would not hesitate to recommend them. It would be nice if you didn't have to deal with quite so many people to get the purchase done, I met at least 4 during the process, but saying that each person I dealt with was capable and there was very little stress. More
Great service at south bank dodge First time buying a car at a dealer and I really liked my experience. Everything was made very clear and understandable. Would recommend to anyone loo First time buying a car at a dealer and I really liked my experience. Everything was made very clear and understandable. Would recommend to anyone looking to get a new or used car. Stellar service :) More
Best Car Buying Experience...........EVER!! Stopped in at Southbank Dodge January 29th to discuss purchase of a new Dodge Challenger. Met with Merv Williams and Cam, your resident Challenger exp Stopped in at Southbank Dodge January 29th to discuss purchase of a new Dodge Challenger. Met with Merv Williams and Cam, your resident Challenger expert to discuss. Merv and Cam were both a pleasure to deal with - very friendly and knowledgeable - not trying to push me into signing anything. Bassem was also a pleasure to deal with regarding financing. He explained every detail to my satisfaction. Car was ordered at the beginning of February. On March 17th, I picked up my new 2016 Challenger and absolutely love it. Fantastic car. Fantastic Dealership. Fantastic people. Would definitely recommend going to Southbank Dodge! More
Highly recommended, easy, stress free buying experience! We went to Southbank with the intention of purchasing a Dodge Ram. Andreas met us in the parking lot and was very helpful from the onset. He wasn't th We went to Southbank with the intention of purchasing a Dodge Ram. Andreas met us in the parking lot and was very helpful from the onset. He wasn't the "typical" salesman, trying to push the car on us. when we were on the lot I had emailed him some information I was looking for, as we were leaving he came out to provide us with the information right away. Within 10 minutes of the email. Very impressive. We decided to not go with the Ram and a week or so later we noticed there was a 2016 STI for sale. We came to checkout the car and someone had already put a deposit down. We talked with Andreas for a bit and told him we were going to look around, but keep him in mind. When the deal with the initial buyer fell through, Andreas called us right away to see if we wanted to test drive the car. We were there later that day and ended up buying the car. Sharon worked wonders on the financing side of it and we walked away very happy customers. All in all we had an amazing experience and Andreas and Sharon were wonderful people to work with. I would highly recommend Andreas to someone looking to purchase a car at your dealership. More
Consistently excellent customer service This is the second minivan I've bought at Southbank Dodge Chrysler. My last purchase there was almost 13 years ago and it's good to see some of the s This is the second minivan I've bought at Southbank Dodge Chrysler. My last purchase there was almost 13 years ago and it's good to see some of the same staff still working there. I have always found their customer service to be excellent and would not hesitate to do business with them again or to recommend them for Dodge & Chrysler vehicles. More
Had fun buying my car! Buying my car at Southbank Dodge was actually fun! Spoke to Tyler Campbell on the phone, he was ready to meet with us as soon as we got there. Greet Buying my car at Southbank Dodge was actually fun! Spoke to Tyler Campbell on the phone, he was ready to meet with us as soon as we got there. Greeted us with a smile, listened to our needs and desires and worked hard at getting us the best deal possible. Had a great time with Bruce and our bidding game. Then came time to meet Ala and the great service kept on coming. Our car was ready the next day as desired and everything was perfect! Thanks Southbank Dodge, keep up the good work! Jackie More
Great attention to listening to your wants and needs All around great buying experience from Salesprson Brandon ,and Business Manager Ala. This was no-pressure environment and a great promotion was on,so All around great buying experience from Salesprson Brandon ,and Business Manager Ala. This was no-pressure environment and a great promotion was on,so a win-win from my perspective.I will promote this dealership to friends. More
My 5th vehicle purchased from Southbank Dodge As usual sales experience was exceptional. Stan Noble is very competent and hopefully will be there for my next purchase. Patrick (Bobby) Butler is a As usual sales experience was exceptional. Stan Noble is very competent and hopefully will be there for my next purchase. Patrick (Bobby) Butler is a man of his word. More
Great experience They were so helpful, great customer service and took ownership. Starting from Mo sale rep to sales manager Bruce reaching to the business manager They were so helpful, great customer service and took ownership. Starting from Mo sale rep to sales manager Bruce reaching to the business manager Ala. All of them were very well organized. Definitely will go back More
Best selection and eager to make a deal I was looking for a Jeep with the right options and the right color. Southbank has just about all combinations and so it was easy to find the perfect I was looking for a Jeep with the right options and the right color. Southbank has just about all combinations and so it was easy to find the perfect jeep. Michael Neville was more than happy to get me to test drive the car with the options that I wanted to test out. When it came down to dealing, they really wanted to close a deal, so you better be ready so you can get the best deal that works for you. In my case, they gave me excellent return on my trade as I was looking for and also a very good deal on my jeep. Hence, I was very satisfied. Also no pressure to take on extra stuffs (extended warranties...) but they do take the time to present those options. More