Southbank Dodge Chrysler LTD

buying a 2011 Rav 4 Toyota Spoke with 4 different people on a very busy Saturday at midday. EVERY SINGLE ONE OF THEM WAS POLITE AND PROFESSIONAL. They answered all questions pa Spoke with 4 different people on a very busy Saturday at midday. EVERY SINGLE ONE OF THEM WAS POLITE AND PROFESSIONAL. They answered all questions patiently and we easily negotiated a price and conditions. Paul was especially helpful and flexible when we needed to adjust one aspect of the deal. Would definitely recommend these people to buy a car from. More

They really worked for us. I asked a million questions, demanded photos and updates almost daily. We wanted 1 specific vehicle but our schedules wouldn't allow us to get in for I asked a million questions, demanded photos and updates almost daily. We wanted 1 specific vehicle but our schedules wouldn't allow us to get in for a test drive for over a week. Armando provided answers, photos, and updates and when the test drive finally happened he sold us our Jeep. After Armando we dealt with Al and he worked our file while being at home sick and came in after hours (while sick) to meet us for signing. When we went in to pick up our Jeep Armando was away on holidays, but he handed our file over to Mike. Yet another great person to deal with, answering more questions and taking good care of us in the final stage. More

Friendly rep,,,,no pressure I dealt with Armando, starting of by chatting, then went in for a visit and then a test drive. Overall the experience was good, negociated fairly for I dealt with Armando, starting of by chatting, then went in for a visit and then a test drive. Overall the experience was good, negociated fairly for my exchange, (but did'nt get the full amount I was told at the end, if I would have gotten the full amount; I would have taken a extended waranty that was offered !!!! ). But I did get a vehicule almost the same that I had. It was just a long process in getting the vehicule, being a lease a lot of paper work, and being from Qc. look like endless. But non the less Armando was professionnal and very helpfull. I would recommend Armando anytime. Merci More

Great Service! I visited Southbank Dodge to check out their used Chrysler Town & Countries and was immediately greeted and assisted with viewing and test driving one I visited Southbank Dodge to check out their used Chrysler Town & Countries and was immediately greeted and assisted with viewing and test driving one of their minivans. They were very helpful in answering my questions and worked with me to end up purchasing the vehicle. After purchasing the vehicle, I found an issue with the window and they quickly took a look at it and got it fixed. I am very happy with my experience there and the continued support they are providing. More

Pleasant new car purchase I felt very little pressure dealing with Armando and Bruce and wound up coming away with even more than I had expected. Overall the experience was enj I felt very little pressure dealing with Armando and Bruce and wound up coming away with even more than I had expected. Overall the experience was enjoyable and I would not hesitate to recommend them. It would be nice if you didn't have to deal with quite so many people to get the purchase done, I met at least 4 during the process, but saying that each person I dealt with was capable and there was very little stress. More

Great service at south bank dodge First time buying a car at a dealer and I really liked my experience. Everything was made very clear and understandable. Would recommend to anyone loo First time buying a car at a dealer and I really liked my experience. Everything was made very clear and understandable. Would recommend to anyone looking to get a new or used car. Stellar service :) More

Best Car Buying Experience...........EVER!! Stopped in at Southbank Dodge January 29th to discuss purchase of a new Dodge Challenger. Met with Merv Williams and Cam, your resident Challenger exp Stopped in at Southbank Dodge January 29th to discuss purchase of a new Dodge Challenger. Met with Merv Williams and Cam, your resident Challenger expert to discuss. Merv and Cam were both a pleasure to deal with - very friendly and knowledgeable - not trying to push me into signing anything. Bassem was also a pleasure to deal with regarding financing. He explained every detail to my satisfaction. Car was ordered at the beginning of February. On March 17th, I picked up my new 2016 Challenger and absolutely love it. Fantastic car. Fantastic Dealership. Fantastic people. Would definitely recommend going to Southbank Dodge! More

Highly recommended, easy, stress free buying experience! We went to Southbank with the intention of purchasing a Dodge Ram. Andreas met us in the parking lot and was very helpful from the onset. He wasn't th We went to Southbank with the intention of purchasing a Dodge Ram. Andreas met us in the parking lot and was very helpful from the onset. He wasn't the "typical" salesman, trying to push the car on us. when we were on the lot I had emailed him some information I was looking for, as we were leaving he came out to provide us with the information right away. Within 10 minutes of the email. Very impressive. We decided to not go with the Ram and a week or so later we noticed there was a 2016 STI for sale. We came to checkout the car and someone had already put a deposit down. We talked with Andreas for a bit and told him we were going to look around, but keep him in mind. When the deal with the initial buyer fell through, Andreas called us right away to see if we wanted to test drive the car. We were there later that day and ended up buying the car. Sharon worked wonders on the financing side of it and we walked away very happy customers. All in all we had an amazing experience and Andreas and Sharon were wonderful people to work with. I would highly recommend Andreas to someone looking to purchase a car at your dealership. More

Consistently excellent customer service This is the second minivan I've bought at Southbank Dodge Chrysler. My last purchase there was almost 13 years ago and it's good to see some of the s This is the second minivan I've bought at Southbank Dodge Chrysler. My last purchase there was almost 13 years ago and it's good to see some of the same staff still working there. I have always found their customer service to be excellent and would not hesitate to do business with them again or to recommend them for Dodge & Chrysler vehicles. More

Had fun buying my car! Buying my car at Southbank Dodge was actually fun! Spoke to Tyler Campbell on the phone, he was ready to meet with us as soon as we got there. Greet Buying my car at Southbank Dodge was actually fun! Spoke to Tyler Campbell on the phone, he was ready to meet with us as soon as we got there. Greeted us with a smile, listened to our needs and desires and worked hard at getting us the best deal possible. Had a great time with Bruce and our bidding game. Then came time to meet Ala and the great service kept on coming. Our car was ready the next day as desired and everything was perfect! Thanks Southbank Dodge, keep up the good work! Jackie More