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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,114 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,114 Reviews of Southbank Dodge Chrysler LTD

May 05, 2017

HISTORY 2011 TO 2017 STAN &BILL& I WORKED ON 3 DEALS WE WORKED WELL TOGETHER AND THEY WILL BE MY GO TO TEAM.ESPECIALLY SINCE I USED THESE VEHICLES FOR BUSINESS More

by DRIVER 946
Recommend Dealer
Yes
Employees Worked With
Stan Noble, Bill Morrison, Dean Martin
May 04, 2017

sales person was friendly and not aggressive Love the feel of south bank dodge everyone seems friendly and professional . Hasan Wahbeh greeted us as soon as we walked in and the time we spent neg More

by Ursi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan wahbeh and Ivan (finance)
May 03, 2017

return for great service I gave Southbank a 5!!! Stan is the greatest sales person, he will make it happen! He asked what my goal was, and poof!! Done! I have purchased a v More

by Connie 2017
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Noble
May 02, 2017

What Redfox Petawawa said - Amazing! I'm the friend in Redfox's review - and I concur with everything he said. I had a terrible experience in Pembroke - and so was prepared for another d More

by TJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Zechel, Brandon Dallaire, Bruce Cameron
May 01, 2017

Terrible experience Bought a used van as the outcome of a car accident and written off car. Went to pick up van and was shown a dent on trunk with rust spot at that momen More

by Fourboys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clayton Chenier, Christopher Desjardins, Rawad (Robbie) El-Khouri
May 02, 2017 -

Southbank Dodge Chrysler LTD responded

Good morning. I am terribly sorry to hear this. My name is Pierre Legault and I will investigate this further. As I do my own investigation, can you please share with me you name and/or phone number as I can look up your file? I cannot promise you anything at this moment, other than the fact that I will look into this. That I promise.

May 02, 2017 -

Southbank Dodge Chrysler LTD responded

I have been in Contact with Clayton Chenier and he would like you to contact him as soon as you can. 613-731-1970. You might like what he has to say... Keep me posted!

May 02, 2017 -

Southbank Dodge Chrysler LTD responded

I have relayed your message. Thank you Shannon.

May 02, 2017 -

Fourboys responded

I will not be contacting Clayton. I have not heard from him for over a week with my last reply. He can email me with his next solution. Shannon Villeneuve v6pack@sympatico.ca

May 06, 2017 -

Fourboys responded

Despite being approached privately I have still not had any email sent to me with the solution, I apparently will like. Few days now again. Really shows where we stand.

May 09, 2017 -

Fourboys responded

Still have not heard anything. Just goes to show where the customer stands!. Horrible.

April 28, 2017

Service The service team was very accommodating with the shuttle drop-off and pick-up. Work was finished in the timeframe discussed. Much appreciated guys/g More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gagnon, Madeleine O'Neil, Daniel O'Neil
April 26, 2017

YAY ! Extreme Back Road Accessibility ! Once again the staff at Southbank Dodge succeeded in fulfilling our very specific requirements for our vehicle purchase ; going to great and very unex More

by cameraguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gagnon ..... Service, Stan Noble, Christopher Desjardins, Paul Curry
April 24, 2017

AMAZING AMAZING AMAZING Experience !!!! After a disappointing experience at a local Pembroke Jeep Dealer, my friend and I went to Southbank Dodge Jeep. I purchased my original 2010 Jeep Wra More

by Redfox Petawawa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire, Bruce Cameron, Christopher Desjardins
April 23, 2017

Respect and work towards meeting family needs Their sales staff took the time to listen to our families unique transportation needs and matched the right vehicle! We loved our Grand Caravan SE but More

by SpecialNeedsDaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Butler Jr Jr, Bruce Cameron, Christopher Desjardins, Jesse Gelineau, Gerardo Ortega
Apr 23, 2017 -

Southbank Dodge Chrysler LTD responded

Thank you for taking the time to tell us about your experience. From all of us here at Southbank, thank you for choosing us. It was our pleasure to find a vehicle that fits your specific needs. We will continue to meet and exceed your expectations in the future and look forward it seeing you again! -Jesse

April 22, 2017

Great service Jesse was great helping find the right vehicle and Sharon was excellent to deal with. She found me the best financing available and disclosed everythi More

by CopperRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Reid, Jesse Gelineau
Apr 22, 2017 -

Southbank Dodge Chrysler LTD responded

It was my absolute pleasure taking care of you and finding the vehicle that fits your needs. I hope you have lots of fun and have many awesome road trips! -Jesse

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