Southbank Dodge Chrysler LTD
Ottawa, ON
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2,063 Reviews of Southbank Dodge Chrysler LTD
Just superb! Excellent service I bought 2 vehicles (one new and one used) from SouthBank Dodge and both times I was treated very well. Michael Neville was a perfect salesman without I bought 2 vehicles (one new and one used) from SouthBank Dodge and both times I was treated very well. Michael Neville was a perfect salesman without pressuring you to buy right now and answer all of my questions. If you have/need any service to be done to your vehicle, Madeleine O’Neil will go above and beyond to meet your requirements. If you’re looking to buy a Dodge/Chrysler/Jeep, I would definitely recommend visiting Southbank Dodge! More
Excellent service! The service is professional, competent, friendly and trustworthy. We have been using this service center for 7 years and would recommend them to ever The service is professional, competent, friendly and trustworthy. We have been using this service center for 7 years and would recommend them to everyone! They are happy to service our vehicle even though it is not a Jeep or Dodge or Chrysler. More
It is like family I have faith in this group.I trust their ability and workmanship. The free coffee is good to. Bill Morrison made me feel relaxed and has great experie I have faith in this group.I trust their ability and workmanship. The free coffee is good to. Bill Morrison made me feel relaxed and has great experience when dealing with customers. This was a big financial commitment so it worked out great. And Rami Alzabri smoothed out the finances perfectly. More
Excellent service I am a NICU nurse at the Children's Hospital of Eastern Ontario and I came off a night shift Friday January 6 morning to find that my Grand Cherokee w I am a NICU nurse at the Children's Hospital of Eastern Ontario and I came off a night shift Friday January 6 morning to find that my Grand Cherokee would not start!! My friends and I were all exhausted after a busy, short-staffed shift so I left it in the parking lot as we were working again that night. One of my friends brought jumper cables and we tried to boost it the following morning with no success. I left it in the parking lot again and went home to sleep for a few hours. I called Southbank when I got up and spoke with Stan Noble who arranged for towing to the dealership. Andy's towing provided excellent service too and also tried unsuccessfully to boost the car. Everyone I encountered was friendly, courteous and helpful from Jeff Cain who waited for the car to arrive before closing up, I arrived around 4:30 and the garage closes at 4 on Saturday, to Dan O'Neil who arranged for the shuttle to pick me up, brought the car to the front and cleared snow off my windshield. My husband was out of town so this was the first time I have had to deal with car issues and Southbank made it a great experience!! Thank you also to Chantal, the shuttle driver. More
Good Service 1 At South Bank , I was well greeted. The staff is friendly , courteous , honest and I was served in my mother tongue which is French. The rates charged At South Bank , I was well greeted. The staff is friendly , courteous , honest and I was served in my mother tongue which is French. The rates charged are very competitive. It was a great experience and other people whom I know and had their car or cars serviced at South Bank were very satisfied. The owner , Guy Parker , is a great guy! More
Great Customer Care Being disabled and using a Service Dog can be stressful under normal situations just imagine when I'm having car problems and show up at the Service D Being disabled and using a Service Dog can be stressful under normal situations just imagine when I'm having car problems and show up at the Service Department without an appointment. The Service Department at Southbank was respectful and understanding to all of my special needs. I wish more business followed their example. More
Excellent buying experience. Enjoyed no pressure atmostphere Brandon was knowledgeable and listened to our needs. He didn't force us to look at anything we weren't interested in. Sharon was amazing at getting us Brandon was knowledgeable and listened to our needs. He didn't force us to look at anything we weren't interested in. Sharon was amazing at getting us a deal that worked. My wife and I genuinely felt they had our best interests in mind which made buying a vehicle at South Bank Dodge a very enjoyable experience. More
Fair and Friendly :-) We bought our new Jeep Cherokee at Southbank Dodge Chrysler Ltd. because of its central location, excellent offers to their customers and their friend We bought our new Jeep Cherokee at Southbank Dodge Chrysler Ltd. because of its central location, excellent offers to their customers and their friendly and attentive style, these reasons bring us to give the dealership a 5-Star Rating. We would certainly suggest Southbank Dodge Chrysler Ltd. to anyone looking to buy a vehicle. Pierre-Nicholas Glauninger is a very knowledgeable salesman, he told us all about the functions and abilities of the vehicle and his ability to help us understand them was seamless. Between Pierre-Nicholas and sales manager Bill Morrison, who worked with us with utmost professionalism and friendliness, our sales experience was so relaxed, we were super pleased. Christopher Desjardins was so very friendly and helpful with the final phase of the purchasing our Cherokee. With a wealth of knowledge about the options of possible protections and guidance with financing we signed on the dotted line with a true smile upon our faces. More
Derek We had an excellent experience with Mark hall in sales who was friendly and able to meet our budget with ease, and Dan boyd in finance who was able to We had an excellent experience with Mark hall in sales who was friendly and able to meet our budget with ease, and Dan boyd in finance who was able to explain details that we could understand. We look forward to our future with the southbank team and highly recommend them to anyone who is in the market to buy a new vehicle. Thank you More
My Experience At South Bank Dodge Rami is the extremely informative man you want when it comes time to crunching numbers for your finances. He is very flexible for timing as well if th Rami is the extremely informative man you want when it comes time to crunching numbers for your finances. He is very flexible for timing as well if the customer has new circumstances pending, in which for them to move up your car pick up time due to work or other mandatory objectives, Rami is very flexible. For a brand new vehicle purchase off the lot it took the team less than 2 days for me to drive off the lot. I am very pleased with the Service at South Bank Dodge and I look forward to the many years to come with them. The Sales by Armando was impeccable. He managed to save me a grand margin on the cost of the vehicle. He also got me into the vehicle not only of what I needed but what I preferred. He goes out of his way to do anything for his customers and that is rare for sales these days. South Bank Dodge treats you like family and makes you feel welcome at all times. If you prefer to get a good price on a new vehicle and excellent service this is a must place to check out. Mike Neville was my adherent advocate when it came to this sale. He referred me to Armando to be sure all was just and kosher with the sale. In the end when all was said and done I was definitely pleased. More