Southbank Dodge Chrysler LTD

Accommodating & Professional Good Morning Gerardo, Please let me comment on your excellence of handling my Transaction of purchasing a new 2017 Caravan yesterday( Mar 18/17). Y Good Morning Gerardo, Please let me comment on your excellence of handling my Transaction of purchasing a new 2017 Caravan yesterday( Mar 18/17). Yesterday, I went in with the idea of seeing what South Bank Dodge had to offer with no intent of purchasing a vehicle but instead with your solid presentation along with your supporting staff & manger I was sold of the idea to make the purchase there and then . Please except my congratulations on your fine mannerism and work . May you have a bright future in your career with South Bank Dodge. In appreciation, Ernest Davis. More

So impressed with Dan Boyd Dan is such a great guy. He helped my family out so much! He got my percent rate lower from what I was paying, traded in my car and got me into a new Dan is such a great guy. He helped my family out so much! He got my percent rate lower from what I was paying, traded in my car and got me into a new 2016 jeep Cherokee. I never thought I would ever be driving a new vehicle. Thanks to Dan for his time and patience with me. After dealing my with car, Dan helped out my daughter. He also went over and beyond to make her happy. She left the dealership like a child leaving A candy store. He now is also helping out my daughters friend, which I know he will also be very successful at. He is very professional at what he is doing. Thank you again from the bottom of my heart. More

New Vehicle Purchase Brandon was very friendly, accommodating, and helpful! The Service Crew switched my winter tires to my new vehicle without a complaint and everything Brandon was very friendly, accommodating, and helpful! The Service Crew switched my winter tires to my new vehicle without a complaint and everything else with the vehicle was top-notch. Chris was also helpful, and explanatory throughout the buying experience; and quickly responded to all of the questions I had - even my post-purchase questions. Thanks Southbank! More

Vehicle purchase Pleasant, professional and understands client's needs. I have previously bought 4 vehicles and leased one from Stan Noble. I have been dealing with So Pleasant, professional and understands client's needs. I have previously bought 4 vehicles and leased one from Stan Noble. I have been dealing with Southbank since 1997. More

Felt like family I had great customer service from Daniel O'Neil, Madeleine O'Neil and Chantal the shuttle driver. I received a stone on my windshield on my way to w I had great customer service from Daniel O'Neil, Madeleine O'Neil and Chantal the shuttle driver. I received a stone on my windshield on my way to work that morning and thought I should get it fix before the freezing rain storm started that same day. They took me in and fixed two other issues on top of that. My ride to work and back with Chantal was the best shuttle service I had ever encountered. It felt like I had my personal chauffer. It was a no stress experience and felt taken cared of like I was one of their family member. Thank you gang! More

Dishonesty!! I bought a car from you in good faith. Come to find out on a trade in with another dealer that the car is worthless, due to structural damages that y I bought a car from you in good faith. Come to find out on a trade in with another dealer that the car is worthless, due to structural damages that you intentionally did not disclose at the time of sale. The only thing I was told is that there was 3,500.00$ damages to the left rear side. Now I am stuck with a car that I can't trade in and that nobody will buy due to your dishonesty. I have the car proof showing structural damage "FRAME DAMAGE"!!! Now what can you do for me!!!!! More

Great Customer service from Brandon and Christopher!!!! A very seamless experience Brandon got me into the my new Ram Rebel within my budget and Christopher put it all together for me that very day would hi A very seamless experience Brandon got me into the my new Ram Rebel within my budget and Christopher put it all together for me that very day would highly recommend them both . Thanks Doug Stinson More

Great Customer Service from Dean and Chantal I've been bringing by diesel truck to Southbank for almost 2 years. Although there's more issues then i'd like, every time I go in for servicing Dean I've been bringing by diesel truck to Southbank for almost 2 years. Although there's more issues then i'd like, every time I go in for servicing Dean is always there and always provides incredible customer service and has the patience and professionalism unlike anyone i've ever met in this industry. Today I also received a shuttle ride from Chantal and she was happy and smiling during the entire ride! She definitely brightened the experience! More

A Sincere "Thank You" I am writing to express a sincere thank you to Richard, Dan and Dean in Service reception area and Mike and Jean two of your technicians. On Friday I am writing to express a sincere thank you to Richard, Dan and Dean in Service reception area and Mike and Jean two of your technicians. On Friday afternoon Feb 3, 2017 I discovered there was a huge leak coming from the engine area of my Jeep. I was supposed to be heading out of Town that afternoon for a Tournament with my son. I drove to Southbank without an appointment. Richard, Dan and Dean were excellent in making sure the Jeep was looked at quickly. Mike, your technician who has worked on my Jeep before quickly diagnosed the issue - bad news - not drivable- needs repairs. heart sunk. Dan and Richard did their best to get it onto service. Jean, an apprentice worked steadily under the guidance of Mike in the next bay. I watched both of them work. every now and then Jean would check with Mike who was working on another vehicle. Never one to complain, Mike who always seems to have a clam demeanour reviewed the situation, gave jean a few pointers and he was back at it again. Every now and then Mike stepped in himself, again with no complaint but clam, and very efficient (he's done this before I say) and by 4 p.m. the major job was done and I was on the road. Weekend saved - I was very impressed with their teamwork, and calm manner. While there I also saw the service guys wish a happy 65th birthday to one of your long time technicians. I was moved by this gentleman words he spoke to his colleagues. he truly loved his work and being at Southbank. What I thought was going to be a long painful afternoon turned out to actually be the opposite. again much appreciated. P>S> you need an ATM machine so we can leave these guys tips! More