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Southbank Dodge Chrysler LTD
Ottawa, ON
2,115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,115 Reviews of Southbank Dodge Chrysler LTD
July 11, 2017
Outstanding Service My experience with the Southbank Dodge team is unforgettable. The best service , by far. My sales consultant Jesse Gelineau, made the whole experienc My experience with the Southbank Dodge team is unforgettable. The best service , by far. My sales consultant Jesse Gelineau, made the whole experience fun and excieting. He is amazing at letting the customers feel at home, my husband and i are grateful. A big thank you to Josee Haviland, Financial Services Manager, she knows her job very well , she understood what I needed and without hesitation, made it all happen..what grateful experience. Best place to buy a vehicle. .... Thank you again Bruce & Christine More
by Dodge girl 2017
Employees Worked With
Jesse Gelineau, Josee Haviland
July 05, 2017
Great experience! Andrij was pleasant to deal with and was willing to work with me to get the right deal. He is very knowledgeable, accommodating, and willing to go th Andrij was pleasant to deal with and was willing to work with me to get the right deal. He is very knowledgeable, accommodating, and willing to go the extra mile for you. Overall I had a great experience with all the staff I dealt with at Southbank Dodge and I highly recommend you speak to Andrij should you visit this dealership. More
by francc c
Employees Worked With
Andrij Kandyba, Josee Haviland
July 02, 2017
Good first experience buying from a dealership I called in one day and spoke to Andrij. He spent a solid 25 minutes with me on the phone answering all my questions without me feeling rushed. I deci I called in one day and spoke to Andrij. He spent a solid 25 minutes with me on the phone answering all my questions without me feeling rushed. I decided to go in, meet him and have him show me some options. I bought a Grand Cherokee. Although I didn't buy it on my first day; he was patient and understanding. His patience and non pushy attitude allowed me time to think without feeling obligated to buy on the spot. He also picked me up from my house and drove me to the dealership the day of to pick it up. 5 out of 5 for his service. The dealership was great. With buying a vehicle this size, tires will get expensive. They were able to give me a good deal on tires and oil changes as well as a wicked financing rate. My appreciated thanks to Rami who was able to get me the best deal. The dealership also were able to get the car to me in 2 days after purchase. Overall great experience and friendly service. More
by Eric92
Employees Worked With
Rami Alzabri, Andrij Kandyba
July 01, 2017
Fantastic experience The sales consultant Jesse Gelineau was very professional and he made us feel at ease. He explained at length the features of the truck. He answered a The sales consultant Jesse Gelineau was very professional and he made us feel at ease. He explained at length the features of the truck. He answered all of our questions without loosing his cool. More
by Claude57
Employees Worked With
Jesse Gelineau, Josee Haviland
June 30, 2017
Great experience - Will be back!! Went to Southbank and met Andrij. He was kind and helpful. He worked tirelessly to get me what I wanted and it didn't stop once the sale was done. He Went to Southbank and met Andrij. He was kind and helpful. He worked tirelessly to get me what I wanted and it didn't stop once the sale was done. He made sure I was happy and satisfied until I drove off with the car of my dreams. I would deal with Andrij on any and all my future vehicle purchases. Thank you Andrij! More
by Krista123
Employees Worked With
Dan F., Andrij Kandyba
June 27, 2017
I'm proud fo your service and Andrij is good Guy. I appriciaty your Customer service,quality of work,friendliness and price.If some one want to buy a car i will tell them to go to Bank Dodge because t I appriciaty your Customer service,quality of work,friendliness and price.If some one want to buy a car i will tell them to go to Bank Dodge because they have Good service and they will be happy. More
by David
Employees Worked With
Andrij Kandyba
June 24, 2017
Sales person I dealt with was fantastic (Jesse Gelineau) Bought a new vehicle, love it, dealt with Jesse in sales, extremely friendly, and laid back and not pushy. The reason for four stars overall was the Bought a new vehicle, love it, dealt with Jesse in sales, extremely friendly, and laid back and not pushy. The reason for four stars overall was the sales manager Dan, was extremely pushy, not friendly, and at times quite rude. Ivan took care of my financing and was extremely friendly, tried to push extended coverage a couple of times, but when I said I was seriously not interested, it never came up again. Delivery of vehicle was extremely fast, and professional, I really appreciated that Jesse took the time to pair my phone, and show me all the features of the vehicle. Overall I would recommend this dealership to anyone interested in a new Chrysler product. More
by Jamiev129
Employees Worked With
Jesse Gelineau, Ivan Zechel, Dan Feldman
June 24, 2017
Great Service Advisor Purchased my Jeep Wrangler Sahara Unlimited in February 2016. While there are 2 other dealerships with services centres much closer to where I live . Purchased my Jeep Wrangler Sahara Unlimited in February 2016. While there are 2 other dealerships with services centres much closer to where I live .. I bring the Jeep to Southbank because I have a great service advisor .. Richard. If Richard were to leave .. so would I. More
by yorkieegirl
Employees Worked With
Carl in Parts is also always great to deal with .. always friendly., Richard C. Gagnon
June 24, 2017
Life Lessons and Experiences - Room to Grow I have purchased from South Bank Dodge in the past few (or a few more) years a minimum of five vehicles. Each of my experiences previous to this one I have purchased from South Bank Dodge in the past few (or a few more) years a minimum of five vehicles. Each of my experiences previous to this one was amazing and nothing short of perfect. Bruce Cameron - over the years of dedicated to Dodge there is no other Sales Manager that I will deal with. I have always dealt with Bruce and have never been disappointed. Bruce is the perfect example of a dedicated employee who demonstrates the highest of ethics, honesty and integrity. As always Bruce bravo a job well done on this one. Rami Alzabri - I have dealt with Rami for a minimum of three of the last vehicles and much the same as Bruce Rami is another perfect example of a dedicated employee who demonstrates the highest of ethics, honesty and integrity. As always bravo a job well done on this one. Andrij Kandyba - let us begin by saying that Andrij did work the night before right up until 6.00 p.m. and ran out of time to answer all of my questions. We parted ways that evening with a promise from myself to meet at 10:00 a.m Sunday morning with a eventual signing of a deal and pending finance approval pick up by 5:00 p.m. Tuesday. Andrij you are good at learning about sales. That is quite evident as I see by your sales profile on line that you have been with Southbank Dodge for one month and a bit. Taught by many and by one fantastic teacher in particular Bruce Cameron. I would not take the following suggestions to heart but would the comments as a lesson in life and build on what you have learnt thus far: 1. Excitement is good but should be contained. 2. Don't be over confident but be humbled by those who choose to allow you into their small world when they are buying. 3. Try not to be over personable be polite in all aspects when dealing with people. 4. Try not to forget to fast about the one that is before you waiting for things to be finished when the delivery is due. 5. Follow through with each and every sale from A to Z which includes a full demonstration of how a vehicle runs and works. 6. Don't leave half way through a delivery and say you have two customers at your desk as walk ins and that you will be back in 10 minutes but not show up for over 45 minutes. Kind of makes one feel that "sale is done! NEXT!" Would "WE" come back and ask for you to be our salesman. Unfortunately no. 7. Would I buy again from South Bank Dodge - yes. 8. Learn to ask for help from your Team who are always there to support you. 9. Please be reminded that posting of my picture on line is prohibited for professional reason. Michael J. Tonin, C.D. More
by New Grand Cravan Ower
Employees Worked With
Bruce Cameron, Rami Alzabri, Andrij Kandyba
June 23, 2017
Salesman service I had great dealings with mike thomas very professional and service was outstanding would recommend mike to everyone that goes in to southbank to ask I had great dealings with mike thomas very professional and service was outstanding would recommend mike to everyone that goes in to southbank to ask for him And for finance see rami great gentlemen to deal with More
by John o
Employees Worked With
Rami Alzabri, Mike Thomas
