Southbank Dodge Chrysler LTD
Ottawa, ON
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2,047 Reviews of Southbank Dodge Chrysler LTD
Trading in truck Hands down the easiest dealership to work with. I bought my first Ram from Southbank and it was great, so when I decided to trade I stayed with Southb Hands down the easiest dealership to work with. I bought my first Ram from Southbank and it was great, so when I decided to trade I stayed with Southbank and I'm glad I did. Greg Lamourie was amazing with helping me find the truck I wanted, and was very patient with how picky I can be. Richard Gagnon is also one of the best employees there, he works in service and does an amazing job. He's the only person I'll talk to when I'm bringing my truck in for service. Bruce Cameron assisted with the trade as well. Him and Greg both worked incredibly hard to ensure the trade was exactly what I wanted. After I picked a truck, Chris Desjardins did a wonderful job helping with the financial section ensuring that everything was good to go! I highly recommend this dealership if you want a smooth purchasing process. More
Dodge Dart I recently purchased a 2013 Dart for my daughter to use while attending university and just wanted to say that I've always liked dealing with Southban I recently purchased a 2013 Dart for my daughter to use while attending university and just wanted to say that I've always liked dealing with Southbank. This is my third vehicle from them I six years and they all work hard to make it all happen! Special thanks to Gustavo (Gus!) and Bruce- always a pleasure! More
Best service team I have ever dealt with. Thanks Dan!!! Always a pleasure!!! Have never had a bad experience. Dan always makes the visit enjoyable! Would recommend them to anyone in the city looking for g Always a pleasure!!! Have never had a bad experience. Dan always makes the visit enjoyable! Would recommend them to anyone in the city looking for good service at a fair price! More
Always excellent and friendly service! Be it for an oil change or warranty work, I always feel well taken care of each and every time I'm in for service. I've had several vehicles serviced Be it for an oil change or warranty work, I always feel well taken care of each and every time I'm in for service. I've had several vehicles serviced over the years with Southbank and they've never let me down. In fact I enjoy my visits! Dan and Madeleine - you guys are awesome. Thanks! More
Car buying experience I did an application online to apply for a car and honestly didnt think it would go through, as ive been to other dealers and they say no!!! On the 20 I did an application online to apply for a car and honestly didnt think it would go through, as ive been to other dealers and they say no!!! On the 20th of january i went in and met with Dan Boyd, i did an application on the internet not knowing if it would go through or not and sure enough it did. However i did want the white dodge journey they had in their yard but sadly was goibg for a test ride. So instead he showed me a red journey that had more to it then the white one. Yes okay it did have a dent in it but dan worked with me and lowered the price by $500!! Deal was made as he kept to his word!! Thank you southbank!! More
The Best Service Person in Ottawa is Dan O'Neil If you've been driving for as long as I have (40 years) you can appreciate a Service Advisor who is honest, hardworkinking and most of all doesn't xxx If you've been driving for as long as I have (40 years) you can appreciate a Service Advisor who is honest, hardworkinking and most of all doesn't xxxxxxxx you about your service. Dan O'Neil is that Service Advisor. He is someone you can trust to give you the straight goods from the moment you drive into the Service Department until the the time you leave. All with a friendly smile. He is someone who goes out of his way to make your Service experience a most enjoyable one. I won't bring my Jeep anywhere else but Southbank. Sincerely, Enrico Patafie More
Service with a smile. Went in for and oil change, dropped by on a Monday afternoon. Had in in and done in no time and an inspection as well. I mentioned that I was missin Went in for and oil change, dropped by on a Monday afternoon. Had in in and done in no time and an inspection as well. I mentioned that I was missing a screw on one of my mud flaps and Dan O'Neil went out and took a look, came back in found the required screw and went out and installed it himself. Top Notch!! Was thinking about upgrading, briefly spoke with finance, will discuss again at a later date. More
Not Buying there... Bruce is the reason It took less then 2 minutes on the phone with Bruce to know that I never want to deal with this dealership again. If the sales manager allows himself It took less then 2 minutes on the phone with Bruce to know that I never want to deal with this dealership again. If the sales manager allows himself to talk to potential customers like this, I can only imagine how bad it must be when you actually buy a vehicle there. Thank you for enlightening me. Ill go and buy my trucks elsewhere. More
Awesome service The service staff at Southbank are always amazing. Always pleasant and helpful and explain what needs to be done and why if needed. Fast and efficien The service staff at Southbank are always amazing. Always pleasant and helpful and explain what needs to be done and why if needed. Fast and efficient service. Never have to wait days for an appointment and they can squeeze you in when you really need things done. I travel a lot and as luck would have it, something always seems to need fixing a couple days before I have to leave again (Minor things like a headlight out) They always get me through and on my way without delays. Thanks guys!! More
Service and personality I didn't expect to get a deal anywhere close to what I was offered. The Team at Southbank sharpened thier pencil and I got the best deal I could have I didn't expect to get a deal anywhere close to what I was offered. The Team at Southbank sharpened thier pencil and I got the best deal I could have imagined. Starting with great outgoing personality of Riad Basile (an up and coming top seller, I'm certain) and backed up by Bruce Cameron I was offered exactly what I was looking for at a great price. The team was complimented with Chris Desjardins in finance and the deal was complete. Great experience! More