Southbank Dodge Chrysler LTD

Great Experience with Jeannie Jeannie was great to deal with when purchasing our Dodge Durango. Very knowledgeable, patient and no pressure when it came to the buying experience, Jeannie was great to deal with when purchasing our Dodge Durango. Very knowledgeable, patient and no pressure when it came to the buying experience, which we really appreciated. Made a genuine effort to make sure we were happy and comfortable when any minor issues or concerns came up. More

Straight talk means everything! After an absolute disaster at another dealership in town and almost deciding that we should give up on Dodge, we made contact with Southbank Dodge thr After an absolute disaster at another dealership in town and almost deciding that we should give up on Dodge, we made contact with Southbank Dodge through email. Our inquiries were forwarded to Brandon and he dealt with us from that point on. Brandon was professional and most importantly to us, he LISTENED to what we said and asked. We asked that the price quoted include everything (all extra fees) except HST and Brandon delivered! (This seems like a simple enough request but it had been our experience up until meeting Brandon, that no sales person was willing to be this upfront and honest with the REAL numbers.) We appreciated that we were given a price and that there were no games. The price was the price and no one was trying to trick us into a higher price by playing with numbers or suddenly including a non-optional fee. We were relieved to finally find a sales person who was genuine and did not pretend to want to get to know us with fake interest only so he could tell us what we wanted in a car. Brandon actually listened to what we wanted to buy and did not have a hidden agenda to talk us into something that he wanted to sell. A highlight in our visit to Southbank with Brandon was that we were encouraged to take a test drive in the vehicle by ourselves (no tag along sales person listening to every work and making it difficult to have an open and frank discussion about the vehicle, the options and the price). All in all, we were quite happy with our experience . Thank you Brandon! More

Great experience Came in last week looking at a replacement for my van that has seen better days. Jeannie spent the time showing me options and I chose a new Dodge Jou Came in last week looking at a replacement for my van that has seen better days. Jeannie spent the time showing me options and I chose a new Dodge Journey. I never thought I'd be the proud owner of a new vehicle so thank you Team Southbank. More

buy a new vehicle Paul and Stan they were really conscientious according my requests and price. Stan he explained everything to me in my new car (a to z). Madeleine and Paul and Stan they were really conscientious according my requests and price. Stan he explained everything to me in my new car (a to z). Madeleine and Dan I found these people as a family, they guided me to the right people. I am so happy with my new acquisition. Thanks Southbank Dodge More

Moe was great This was my first time buying a car. Moe was awesome, very professional and transparent. He helped me find the right car for me. Thank you! This was my first time buying a car. Moe was awesome, very professional and transparent. He helped me find the right car for me. Thank you! More

Corey Melenhorst - Fantastic service! Corey was great help. Very professional, courteous, and transparent. He provided excellent service and I recommend him to everyone. Thanks for the gre Corey was great help. Very professional, courteous, and transparent. He provided excellent service and I recommend him to everyone. Thanks for the great experience Corey! More

Service for a recall As always the staff in the service was excellent. They make you feel like part of the family. They answer all your questions. They never do any "ext As always the staff in the service was excellent. They make you feel like part of the family. They answer all your questions. They never do any "extra" work without checking with you first - which is fantastic. Always very honest and tell you if something needs to be done immediately or if you can wait on it and give you a timeframe (next service, next six months). Everyone goes the extra mile to ensure you are happy and that you are safe when they get you back on the road. I travel a lot and this means so much. Guy, Madeleine and Dean - HUGS! Thank you for always making me feel so welcomed and taking great care of me! Peter, you have a great team and you're pretty awesome too. Of note, I was disappointed to see that Dean was moved out in to no mans land. His smiling face and great disposition and service at the front desk will be missed. I was told the appointment would take about 2.5 hours and I was out even a bit quicker than that - HI5 to the mechanics!! More