Southbank Dodge Chrysler LTD
Ottawa, ON
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2,047 Reviews of Southbank Dodge Chrysler LTD
Dodge 2017 Faith was extremely helpful in selecting a new family van. Very patient and informative. Charbel is very knowledgeable and provided excellent advise a Faith was extremely helpful in selecting a new family van. Very patient and informative. Charbel is very knowledgeable and provided excellent advise and service. Thanks. More
Excellent Customer Service Southbank did a fantastic job helping me get the truck that I wanted at a good price. Greg did a lot of work with me to be sure I got everything I wan Southbank did a fantastic job helping me get the truck that I wanted at a good price. Greg did a lot of work with me to be sure I got everything I wanted and spent a lot of time looking into different vehicles before I decided on a RAM 1500. He knew exactly what to offer me and I'm happy with the truck. Mike was very friendly and I had a few laughs with him with his great humour. He ensured my vehicle was ready for pickup day. He showed me around the different departments and made sure I got everything I was suppose to have. Great customer service by both Greg and Mike. I highly recommend this dealership!! More
A Great Salesman to Work With Mike Thomas is a straightforward and very knowledgeable salesman. He knows his product which in the long run made buying our Ram 1500 much easier..Mik Mike Thomas is a straightforward and very knowledgeable salesman. He knows his product which in the long run made buying our Ram 1500 much easier..Mike has an easy going manner (not hard pushy sales) that I really appreciated. We built our truck with Mike off the website which can be a little confusing and in the end came up with the truck we wanted at a very fair price. I have been recommending Mike to all our friends and would encourage anyone reading this to see him. I always make it a point to look him up whenever I am at Southbank for service which by the way is also a great experience. The service team is a very energetic lively group of people who really want to go out of their way to make sure your satisfied. This is something you don't see as often as we should. Thank you Southbank Dodge. More
Fantastic! It was totally awesome! Great service! Would recommend to everyone and anyone! She's A+ in my book! Wouldn't go anywhere else and I will be returning It was totally awesome! Great service! Would recommend to everyone and anyone! She's A+ in my book! Wouldn't go anywhere else and I will be returning for my next trade guaranteed! No questions asked! More
Very Impressed Very impressed with the service from Jeannie Rombough and her team. went in last night looking for a specific vehicle was out within an hour with a de Very impressed with the service from Jeannie Rombough and her team. went in last night looking for a specific vehicle was out within an hour with a deal at the price I wanted, Excellent service all around. More
Product knowledge, Patient and most important HONEST Purchased my new Ram 1500 from Jeannie. I'm not quite up to date with the new vehicle technologies, Jeannie was patient with me, that's why I purchase Purchased my new Ram 1500 from Jeannie. I'm not quite up to date with the new vehicle technologies, Jeannie was patient with me, that's why I purchased from Southbank Dodge. She helped me connect my phone to the truck and went through all the features on delivery. She didn't play any stupid games. Great Deal!!!! Thanks you Jeannie! More
Drive through OIl Change I went to take my car in for its second oil change and although the first visit was nice the second was outstanding. I had put a couple of chips on my I went to take my car in for its second oil change and although the first visit was nice the second was outstanding. I had put a couple of chips on my new 2017 Wrangler and asked the service person who greeted me how could you get that fixed. He made it seem so simple. He told me about this paint touch up I could get from the purchasing center for a few dollars and even offered to do the touch ups for me. not only did he do it for me he showed me how so if I were to get anymore I would know exactly how to do it. He also made sure I didn't leave it in my car which I would have done after telling me it could get damaged. This kind of service is rare these days so I had to take the time and give Corey Melenhorst a 5 Star rating. I got his name so that he would get recognition for his extra outstanding customer care. Thank you 😊 from a very satisfied customer?? More
great experience and service We have bought 2 vehicles from south bank this year and we feel that we were treated very well . I think the prices were fair and so far the service h We have bought 2 vehicles from south bank this year and we feel that we were treated very well . I think the prices were fair and so far the service has been great.Everyone is willing to help and are really friendly.I would say if you are looking for a vehicle you should check out Southbank dodge . More
Helpful, friendly and patient I was helping my niece who is thinking of buying a car and there were a lot of questions. Jeannie provided lots of help in a friendly, non-pressure wa I was helping my niece who is thinking of buying a car and there were a lot of questions. Jeannie provided lots of help in a friendly, non-pressure way. More
Competitive Prices and Worth The Trip I did a lot of research before choosing A)the vehicle B)the dealership so when I narrowed down my choices for both I went into the dealership with amm I did a lot of research before choosing A)the vehicle B)the dealership so when I narrowed down my choices for both I went into the dealership with ammunition to make a deal. I called and spoke with Jeannie who set up an appointment to visit the following day. There wasn't the usual awkwardness when walking into a dealership... Jeannie greeted me right away with a friendly smile and welcoming attitude! I sat down with Mr. Bruce Cameron and he asked me some questions to better understand my wants and needs. I knew exactly what I was looking for so the process was pretty seamless. When Jeannie and I went outside to look at the car I was impressed because it was clean and actually had gas in it unlike the other stores I visited where it was running on E!! Overall the experience was great and I am happy I chose Jeannie at Southbank! More