Southbank Dodge Chrysler LTD

Friendly and Helpful I found the staff at Southbank very helpful in getting me into the vehicle I needed. Stan Nobel found me wandering the used car lot as I was waiting I found the staff at Southbank very helpful in getting me into the vehicle I needed. Stan Nobel found me wandering the used car lot as I was waiting for my other vehicle to be serviced. He asked pointed questions and showed me a few vehicles which would serve my purpose and within a set price range. I was not actually prepared to buy a vehicle and Stan, a wonderful salesman, did not push me into making a decision. It was actually weeks later that I changed my mind. Stan and the team worked with the banks to obtain the best price and interest rate. I am very happy with my Jeep Cherokee Sport. Thank you. More

The Extra Mile Moe and Paul were fantastic. Understanding that I hadn't purchased a vehicle for years, both thoroughly and thoughtfuly, they, along with senior manag Moe and Paul were fantastic. Understanding that I hadn't purchased a vehicle for years, both thoroughly and thoughtfuly, they, along with senior management, meticulously guided me through the purchasing process. They were attentive, punctual, knowledgeable and patient. They even organized a loaner vehicle for me after finding out that id be late for my wedding anniversary date. Afrer a gesture like that, There's nothing more to say. Thank you gents! Erik More

Want a deal? Go to Southbank Went in and gave them what I wanted in a car and got a super deal in the end. In less then 24h my new jeep was ready. From sales to finance all in all Went in and gave them what I wanted in a car and got a super deal in the end. In less then 24h my new jeep was ready. From sales to finance all in all a super team. Like my title says, want a deal?Go to Southbank. More

friendly staff I enjoyed buying my new vehicle from South bank. My only comment for improvement, during the price negotiations. I found there was a lack of explain I enjoyed buying my new vehicle from South bank. My only comment for improvement, during the price negotiations. I found there was a lack of explaining on what specials were applied to get to the price. Neither with the sales rep nor the financial rep was it explained that the holiday specials were applied. More

Good customer experience Happy with interaction with dealership in general, Paul for clear explanations of available options and looking into licensing concerns. Megan for be Happy with interaction with dealership in general, Paul for clear explanations of available options and looking into licensing concerns. Megan for being convincing and positive and following up with loose ends. More

deal no deal Spoke with Jeannie in sales to purchase a used Jeep SRT and came to an agreement on price and terms . Came in to finalize the sale and then once her m Spoke with Jeannie in sales to purchase a used Jeep SRT and came to an agreement on price and terms . Came in to finalize the sale and then once her manager Dan Feldman came over and refused to agree to the terms that had been agreed to. Not honouring an agreement and trying to change a deal after it has been reached is bad business. This is my second bad experience at Southbank. More

Good overall experience Jeannie was great to work with and got us a sweet ride. Everything we were looking for. Was quick to respond to questions. Very personable. Paul was Jeannie was great to work with and got us a sweet ride. Everything we were looking for. Was quick to respond to questions. Very personable. Paul was also great to work with. Went out of his way to exhaust all financing options. Very personable. I was however frustrated with his lack of response to enquiries, getting back to us when he said he would even if he didn't have an answer at that time. It would have been nice to get the odd status update since we were in a time crunch. But, overall the experience was good! More

Très bonne expérience d'achat Nous sommes vraiment satisfait de notre expérience d'achat de véhicule chez Southbank Dodge. Mike Thomas nous a livré un super service. Faites affair Nous sommes vraiment satisfait de notre expérience d'achat de véhicule chez Southbank Dodge. Mike Thomas nous a livré un super service. Faites affaires avec lui sans hésitation! Il est de service, honnête et très amical. Il a pris le temps de bien nous expliquer les choses et répondre à nos questions. On se sentait en confiance. On a même eu en Bonus une boîte de capsule de café 'Bobby the coffee Guy' (Style Keurig) de la part de Mike. More

Paul Hébert comments: Stan Noble, Dan O'Neil and Paul Curry I wish to extend my compliments to Mr Stan Noble and Mr Paul Curry for the excellent service they provided to me on the recent purchase of a Jeep Cher I wish to extend my compliments to Mr Stan Noble and Mr Paul Curry for the excellent service they provided to me on the recent purchase of a Jeep Cherokee at South Bank Dodge in Ottawa. Mr. Noble took time and care to explain to me all the features of the car and went over all the paper work with me very carefully. Mr. Curry took care of explaining the extended warranty options and I left the dealership very satisfied that I was in good hands. As for Dan O'Neil, he is always the service employee that I go to every time I go to the garage for service. I trust him entirely. Thanks for the great service! More

Great service From the moment I stepped onto the lot Rebecca knew which vehicle I was looking at and made sure that it was in my name when I left. Very please with From the moment I stepped onto the lot Rebecca knew which vehicle I was looking at and made sure that it was in my name when I left. Very please with the service and even more with my brand new Jeep! Thanks ! More