Southbank Dodge Chrysler LTD

Friendly and knowledgeable staff I shopped around for my specific jeep cherokee trailhawk model and south bank dodge's team made the whole process from the test drive to the financing I shopped around for my specific jeep cherokee trailhawk model and south bank dodge's team made the whole process from the test drive to the financing extremely easy and within my budget. I was very please with the honest and friendly staff. More

New truck purchase it was a very relaxing no pressure purchase. I dealt with a great guy Mike Thomas,very down to earth person. I told him what is was looking for and h it was a very relaxing no pressure purchase. I dealt with a great guy Mike Thomas,very down to earth person. I told him what is was looking for and he found the truck I wanted. Nothing more nothing less if you are looking for a Chrysler/dodge product I recommend you ask for Mike Thomas. Another person who was very helpful was Bruce Cameron he brought the deal together. They are a great team. I recommend you speak to these gentlemen you will not be disappointed. Doug More

Exceptional Customer Service/Satisfaction 20016 Caravan brought in for regular oil change.Broken shock detected.This was about 6 weeks ago.Due to lack of time etc made appointment for last Fr 20016 Caravan brought in for regular oil change.Broken shock detected.This was about 6 weeks ago.Due to lack of time etc made appointment for last Friday.I had a further problem that had to be dealt with at the same time.My service coordinator Dan [both visits] was polite, prompt and obviously very knowledgeable.and dealt with the various issues seamlessly.His commitment for a pick up time was exact.Needless to say I am very pleased and will expect to deal with Dan for all service requirements in the future. It was a pleasure dealing with Dan.Having been involved in the customer service area during my working years and,realizing its importance.to a business every company would be well served by having this type of employee More

Will come back for another vehicle !!! Great Team, great atmosphere and Great customer Service. Tarek approached us right away and asked us what we were looking for a Grand Caravan. he us a Great Team, great atmosphere and Great customer Service. Tarek approached us right away and asked us what we were looking for a Grand Caravan. he us a few then we spoke with Clayton(finance manager) and he took care of the rest and made my day and my wife's when he would be able to set us up with an exceptional deal that fit our financial situation. within 7 days Clay and the team had it ready for me and i was ready to pick up my new vehicle. I cant thank enough the team for which and i will come back in the Future, the experience was easy and painless More

Very happy with this purchase I am very happy with this truck buying experience. I thank everyone at southbank for there all round friendly atmosphere. Special thanks to Mike and I am very happy with this truck buying experience. I thank everyone at southbank for there all round friendly atmosphere. Special thanks to Mike and Ivan. Absolut amazing vehicle at the right price. Thanks again Mike Sorensen More

satisfied i have bought 2 trucks from southbank dodge,both dealings were with rami,sales manager,he was very helpful and profesionsl,highly recomended for your i have bought 2 trucks from southbank dodge,both dealings were with rami,sales manager,he was very helpful and profesionsl,highly recomended for your next vehical purchase. More

Servicing is excellent During an oil change, they noticed a oil stain on the inside of the fender. On further examination they discovered a failed boot around the CV joint. During an oil change, they noticed a oil stain on the inside of the fender. On further examination they discovered a failed boot around the CV joint. If the CV joint had failed, the consequences would be serious. As it turned out, it was a necessary repair which could have been much worse. More

Much better experience than before I just wanted to take a moment and thank the Service staff for fixing the mistake that happened on a previous visit. Dan and Peter assured me that the I just wanted to take a moment and thank the Service staff for fixing the mistake that happened on a previous visit. Dan and Peter assured me that the issue would be fixed and worked with me to ensure everything was done in a timely manner. When my vehicle was brought back in Holly was very pleasant to deal with and kept me informed with regards to my vehicle. I am very happy that a problem that could of been handled differently initially was made right and I have regained my confidence in the service department. Thanks again! More

Service with a smile! Friendly and helpful staff, and they do it with a smile. My experience has always been positive. Each of the staff members is warm and welcoming and Friendly and helpful staff, and they do it with a smile. My experience has always been positive. Each of the staff members is warm and welcoming and always do their best to address my needs. Thank you South Bank Dodge! More

Excellent Overall an excellent Dealer with excellent staff. Very helpful with close attention to detail. Very helpful in choosing the right product. I would rec Overall an excellent Dealer with excellent staff. Very helpful with close attention to detail. Very helpful in choosing the right product. I would recommend this dealer. More